COMMUNICATION IN NURSING JULIA BALZER
ACTUAL EXAM 2026 QUESTIONS WITH
SOLUTIONS GRADED A+
◉ What are the five elements of communication? Answer: Sender,
Message, Medium, Receiver, Effect.
◉ What are the types of communication? Answer: Nonverbal, Verbal,
Aggressive, Assertive, Social, Therapeutic.
◉ What is nonverbal communication? Answer: Communication that
involves signs, signals, body language, and facial expressions.
◉ What is assertive communication? Answer: A type of
communication that expresses one's feelings and needs directly and
honestly.
◉ What is therapeutic communication? Answer: A purposeful form
of communication used by nurses to enhance patient care.
◉ What is the significance of self-awareness in communication?
Answer: It helps nurses distinguish their emotional needs from their
patients' needs.
, ◉ What are professional boundaries? Answer: The spaces between
the nurse's professional power and the patient's vulnerability.
◉ What are negative communication techniques? Answer:
Techniques such as asking yes/no questions, avoiding eye contact,
and using false assurances.
◉ What are characteristics of positive communication? Answer:
Openness, empathy, supportiveness, positiveness, equality, and trust.
◉ Why are 'I' messages important in communication? Answer: 'I'
messages reduce defensiveness and allow the receiver to respond to
the true message.
◉ What is the role of eye contact in communication? Answer: It
demonstrates undivided attention and is important for effective
communication.
◉ What happens when promises are broken in communication?
Answer: It destroys trust in interpersonal relationships.
◉ What is active listening? Answer: The most important part of
therapeutic communication, involving fully hearing and
understanding the speaker.
ACTUAL EXAM 2026 QUESTIONS WITH
SOLUTIONS GRADED A+
◉ What are the five elements of communication? Answer: Sender,
Message, Medium, Receiver, Effect.
◉ What are the types of communication? Answer: Nonverbal, Verbal,
Aggressive, Assertive, Social, Therapeutic.
◉ What is nonverbal communication? Answer: Communication that
involves signs, signals, body language, and facial expressions.
◉ What is assertive communication? Answer: A type of
communication that expresses one's feelings and needs directly and
honestly.
◉ What is therapeutic communication? Answer: A purposeful form
of communication used by nurses to enhance patient care.
◉ What is the significance of self-awareness in communication?
Answer: It helps nurses distinguish their emotional needs from their
patients' needs.
, ◉ What are professional boundaries? Answer: The spaces between
the nurse's professional power and the patient's vulnerability.
◉ What are negative communication techniques? Answer:
Techniques such as asking yes/no questions, avoiding eye contact,
and using false assurances.
◉ What are characteristics of positive communication? Answer:
Openness, empathy, supportiveness, positiveness, equality, and trust.
◉ Why are 'I' messages important in communication? Answer: 'I'
messages reduce defensiveness and allow the receiver to respond to
the true message.
◉ What is the role of eye contact in communication? Answer: It
demonstrates undivided attention and is important for effective
communication.
◉ What happens when promises are broken in communication?
Answer: It destroys trust in interpersonal relationships.
◉ What is active listening? Answer: The most important part of
therapeutic communication, involving fully hearing and
understanding the speaker.
