Page | 1
QUALTRICS CERTIFICATION EXAM
2026 QUESTIONS AND ANSWERS | A+
GRADED | WITH EXPERT SOLUTIONS
user impact - correct answer-the ability they have to create,
manage, or remove other users
survey impact - correct answer-the ability they have to create,
edit, distribute, and access raw data
data impact - correct answer-the ability they have to view, edit,
export, or delete data
Which category of user access and permissions has the impact of
giving the ability to create, edit, distribute, and access raw data? -
correct answer-Survey
Why are attribute data restrictions commonly used with an SSO? -
correct answer-Because it allows the pre-existing hierarchy to be
used to limit data access
, Page | 2
Which tool is used when an enterprise customer has specific
needs to segment the Qualtrics platform so that only certain users
can access certain data? - correct answer-Groups or divisions
The customer wants to be able to easily manage the permissions
of their users on a larger scale. Rather than individually granting
permissions to individual users, you can advise them to add the
desired groups of users to a _____. - correct answer-Role
When assisting a client in managing bulk users, you will educate
the customer about the User Admin tab. Which statements are
true of the User Admin tab? (Select all that apply.) - correct
answer-- Uploads in the User Admin tab generally contain
required fields and attribute fields
- The functions in the User Admin tab can be used in combination
with SSO
Purpose of Multiple Directories - correct answer-1. To set up
different deduplication or contact frequency rules for different
customer segments
2. To set up another directory that includes test users that you
can use to send out distributions
, Page | 3
Which statements are true of the process of migrating contacts
from a previous vendor for Qualtrics customers? (Select all that
apply.) - correct answer-- Customers with standard
implementation are responsible for their own contact migration.
- Contact migration should begin early in an implementation.
Which steps are required to set up a contact import automation?
(Select all that apply.) - correct answer-- Create a name for the
automation.
- Upload a sample file to be used as the data dictionary.
- Determine which import source to use.
Understanding how data flows through Qualtrics helps you to
avoid the negative impacts of _____. - correct answer-an
incorrect configuration of certain data fields
The feature of the XM directory that gives the ability to view the
Touchpoint Timeline for any given user in XM Directory is _____.
- correct answer-transactional data
, Page | 4
A client from the healthcare industry has a business unit that is
interested in sending out transactional surveys to previous
patients who visited a clinic, and a second business unit that
reaches out to insurance policy owners for relational surveys. In
order to configure a solution in XM Directory that meets this
customer's requirements, you should advise the client to use
which feature in the XM Directory? - correct answer-Multiple
directories
When setting up an authenticator, only the _______ or ________
contact list fields can be used for authentication. - correct answer-
Email, ExternalDataReference
Always use the ____ case when programming a survey. - correct
answer-Positive
Where can you configure web services? - correct answer-- Survey
Flow
- Actions Tab
What are the two main areas where you can utilize a randomizer?
- correct answer-- Within a specific block of questions, where you
QUALTRICS CERTIFICATION EXAM
2026 QUESTIONS AND ANSWERS | A+
GRADED | WITH EXPERT SOLUTIONS
user impact - correct answer-the ability they have to create,
manage, or remove other users
survey impact - correct answer-the ability they have to create,
edit, distribute, and access raw data
data impact - correct answer-the ability they have to view, edit,
export, or delete data
Which category of user access and permissions has the impact of
giving the ability to create, edit, distribute, and access raw data? -
correct answer-Survey
Why are attribute data restrictions commonly used with an SSO? -
correct answer-Because it allows the pre-existing hierarchy to be
used to limit data access
, Page | 2
Which tool is used when an enterprise customer has specific
needs to segment the Qualtrics platform so that only certain users
can access certain data? - correct answer-Groups or divisions
The customer wants to be able to easily manage the permissions
of their users on a larger scale. Rather than individually granting
permissions to individual users, you can advise them to add the
desired groups of users to a _____. - correct answer-Role
When assisting a client in managing bulk users, you will educate
the customer about the User Admin tab. Which statements are
true of the User Admin tab? (Select all that apply.) - correct
answer-- Uploads in the User Admin tab generally contain
required fields and attribute fields
- The functions in the User Admin tab can be used in combination
with SSO
Purpose of Multiple Directories - correct answer-1. To set up
different deduplication or contact frequency rules for different
customer segments
2. To set up another directory that includes test users that you
can use to send out distributions
, Page | 3
Which statements are true of the process of migrating contacts
from a previous vendor for Qualtrics customers? (Select all that
apply.) - correct answer-- Customers with standard
implementation are responsible for their own contact migration.
- Contact migration should begin early in an implementation.
Which steps are required to set up a contact import automation?
(Select all that apply.) - correct answer-- Create a name for the
automation.
- Upload a sample file to be used as the data dictionary.
- Determine which import source to use.
Understanding how data flows through Qualtrics helps you to
avoid the negative impacts of _____. - correct answer-an
incorrect configuration of certain data fields
The feature of the XM directory that gives the ability to view the
Touchpoint Timeline for any given user in XM Directory is _____.
- correct answer-transactional data
, Page | 4
A client from the healthcare industry has a business unit that is
interested in sending out transactional surveys to previous
patients who visited a clinic, and a second business unit that
reaches out to insurance policy owners for relational surveys. In
order to configure a solution in XM Directory that meets this
customer's requirements, you should advise the client to use
which feature in the XM Directory? - correct answer-Multiple
directories
When setting up an authenticator, only the _______ or ________
contact list fields can be used for authentication. - correct answer-
Email, ExternalDataReference
Always use the ____ case when programming a survey. - correct
answer-Positive
Where can you configure web services? - correct answer-- Survey
Flow
- Actions Tab
What are the two main areas where you can utilize a randomizer?
- correct answer-- Within a specific block of questions, where you
