Qualtrics Certification Exam Questions and
Verified Answers 2026 /2027 | Graded A+ |
100% Correct.
Which category of user access and permissions has the impact of giving
the ability to create, edit, distribute, and access raw data? - ANSWER
Survey
Why are attribute data restrictions commonly used with an SSO? -
ANSWER Because it allows the pre-existing hierarchy to be used to limit
data access
The customer wants to be able to easily manage the permissions of their
users on a larger scale. Rather than individually granting permissions to
individual users, you can advise them to add the desired groups of users to
a _____. - ANSWER Role
When assisting a client in managing bulk users, you will educate the
customer about the User Admin tab. Which statements are true of the User
Admin tab? (Select all that apply.) - ANSWER - Uploads in the User Admin
tab generally contain required fields and attribute fields
- The functions in the User Admin tab can be used in combination with SSO
Purpose of Multiple Directories - ANSWER 1. To set up different
deduplication or contact frequency rules for different customer segments
2. To set up another directory that includes test users that you can use to
send out distributions
,Which statements are true of the process of migrating contacts from a
previous vendor for Qualtrics customers? (Select all that apply.) - ANSWER
- Customers with standard implementation are responsible for their own
contact migration.
- Contact migration should begin early in an implementation.
user impact - ANSWER the ability they have to create, manage, or remove
other users
survey impact - ANSWER the ability they have to create, edit, distribute,
and access raw data
data impact - ANSWER the ability they have to view, edit, export, or delete
data
Which steps are required to set up a contact import automation? (Select all
that apply.) - ANSWER - Create a name for the automation.
- Upload a sample file to be used as the data dictionary.
- Determine which import source to use.
Which tool is used when an enterprise customer has specific needs to
segment the
Qualtrics platform so that only certain users can access certain data? -
ANSWER Groups or divisions
Understanding how data flows through Qualtrics helps you to avoid the
negative impacts of _____. - ANSWER an incorrect configuration of certain
data fields
,The feature of the XM directory that gives the ability to view the Touchpoint
Timeline for any given user in XM Directory is _____. - ANSWER
transactional data
A client from the healthcare industry has a business unit that is interested in
sending out transactional surveys to previous patients who visited a clinic,
and a second business unit that reaches out to insurance policy owners for
relational surveys. In order to configure a solution in XM Directory that
meets this customer's requirements, you should advise the client to use
which feature in the XM Directory? - ANSWER Multiple directories
What are the two main areas where you can utilize a randomizer? -
ANSWER - Within a specific block of questions, where you can use
question randomization to randomize the order of questions within a block
- Within the Survey Flow, where you can use the Randomizer element to
randomize
Survey Flow elements, such as blocks of questions and/or Embedded Data
elements
Nicole, a member of the CX implementation team, is applying branching to
capture identified touch points for a customer. As she adds more conditions
to the logic, it is recommended that she use new _____ to separate
everything out more clearly and make it easier for customers to make
updates in the future. - ANSWER logic sets
Which tool in the Survey Flow allows you to pull in data from a survey,
project, or set of data by searching against a key field, such as Region
Codes? - ANSWER
Supplemental Data Element
, When setting up an authenticator, only the _______ or ________ contact
list fields can be used for authentication. - ANSWER Email,
ExternalDataReference
Always use the ____ case when programming a survey. - ANSWER
Positive
Where can you configure web services? - ANSWER - Survey Flow
- Actions Tab
Why should you disable "Save and Continue" as a recommended setup
when using an authenticator? - ANSWER It will prevent respondents from
being able to complete multiple responses.
Which are Embedded Data values you can capture with Text iQ-Powered
Survey
Flows? (Select all that apply.) - ANSWER Sentiment Score, Topic Exists,
and Sentiment Label
A Qualtrics customer has a demographic block in their survey that asks
respondents for their gender, age range, and income range. In addition to
questions targeting all demographics, the client is trying to target two
specific demographic groups with additional survey questions: female
respondents between the ages of 30 and 39 that make at least $140,000
per year, and male respondents between the age of 20 and 29 that make at
least $110,000. Any other respondents will not see the additional questions.
Which advanced feature available to support survey configuration for
multiple workstreams will assist the customer with these requirements? -
ANSWER Complex branch logic
Verified Answers 2026 /2027 | Graded A+ |
100% Correct.
Which category of user access and permissions has the impact of giving
the ability to create, edit, distribute, and access raw data? - ANSWER
Survey
Why are attribute data restrictions commonly used with an SSO? -
ANSWER Because it allows the pre-existing hierarchy to be used to limit
data access
The customer wants to be able to easily manage the permissions of their
users on a larger scale. Rather than individually granting permissions to
individual users, you can advise them to add the desired groups of users to
a _____. - ANSWER Role
When assisting a client in managing bulk users, you will educate the
customer about the User Admin tab. Which statements are true of the User
Admin tab? (Select all that apply.) - ANSWER - Uploads in the User Admin
tab generally contain required fields and attribute fields
- The functions in the User Admin tab can be used in combination with SSO
Purpose of Multiple Directories - ANSWER 1. To set up different
deduplication or contact frequency rules for different customer segments
2. To set up another directory that includes test users that you can use to
send out distributions
,Which statements are true of the process of migrating contacts from a
previous vendor for Qualtrics customers? (Select all that apply.) - ANSWER
- Customers with standard implementation are responsible for their own
contact migration.
- Contact migration should begin early in an implementation.
user impact - ANSWER the ability they have to create, manage, or remove
other users
survey impact - ANSWER the ability they have to create, edit, distribute,
and access raw data
data impact - ANSWER the ability they have to view, edit, export, or delete
data
Which steps are required to set up a contact import automation? (Select all
that apply.) - ANSWER - Create a name for the automation.
- Upload a sample file to be used as the data dictionary.
- Determine which import source to use.
Which tool is used when an enterprise customer has specific needs to
segment the
Qualtrics platform so that only certain users can access certain data? -
ANSWER Groups or divisions
Understanding how data flows through Qualtrics helps you to avoid the
negative impacts of _____. - ANSWER an incorrect configuration of certain
data fields
,The feature of the XM directory that gives the ability to view the Touchpoint
Timeline for any given user in XM Directory is _____. - ANSWER
transactional data
A client from the healthcare industry has a business unit that is interested in
sending out transactional surveys to previous patients who visited a clinic,
and a second business unit that reaches out to insurance policy owners for
relational surveys. In order to configure a solution in XM Directory that
meets this customer's requirements, you should advise the client to use
which feature in the XM Directory? - ANSWER Multiple directories
What are the two main areas where you can utilize a randomizer? -
ANSWER - Within a specific block of questions, where you can use
question randomization to randomize the order of questions within a block
- Within the Survey Flow, where you can use the Randomizer element to
randomize
Survey Flow elements, such as blocks of questions and/or Embedded Data
elements
Nicole, a member of the CX implementation team, is applying branching to
capture identified touch points for a customer. As she adds more conditions
to the logic, it is recommended that she use new _____ to separate
everything out more clearly and make it easier for customers to make
updates in the future. - ANSWER logic sets
Which tool in the Survey Flow allows you to pull in data from a survey,
project, or set of data by searching against a key field, such as Region
Codes? - ANSWER
Supplemental Data Element
, When setting up an authenticator, only the _______ or ________ contact
list fields can be used for authentication. - ANSWER Email,
ExternalDataReference
Always use the ____ case when programming a survey. - ANSWER
Positive
Where can you configure web services? - ANSWER - Survey Flow
- Actions Tab
Why should you disable "Save and Continue" as a recommended setup
when using an authenticator? - ANSWER It will prevent respondents from
being able to complete multiple responses.
Which are Embedded Data values you can capture with Text iQ-Powered
Survey
Flows? (Select all that apply.) - ANSWER Sentiment Score, Topic Exists,
and Sentiment Label
A Qualtrics customer has a demographic block in their survey that asks
respondents for their gender, age range, and income range. In addition to
questions targeting all demographics, the client is trying to target two
specific demographic groups with additional survey questions: female
respondents between the ages of 30 and 39 that make at least $140,000
per year, and male respondents between the age of 20 and 29 that make at
least $110,000. Any other respondents will not see the additional questions.
Which advanced feature available to support survey configuration for
multiple workstreams will assist the customer with these requirements? -
ANSWER Complex branch logic
