FACHE - ACHE BOG EXAM SAMPLE TEST QUESTIONS – QUALITY QUESTIONS AND CORRECT ANSWERS

FACHE - ACHE BOG EXAM SAMPLE TEST
QUESTIONS – QUALITY QUESTIONS AND
CORRECT ANSWERS

WhatA2isA2theA2primaryA2purposeA2ofA2aA2qualityA2andA2performanceA2managementA2progr
am?

a)A2ComplyA2withA2quality-relatedA2licensureA2andA2accreditationA2standards
b)A2MonitorA2medicalA2staffA2performanceA2toA2preventA2increasesA2inA2malpracticeA2rates
c)A2IdentifyA2processA2performanceA2problemsA2thatA2affectA2theA2hospital'sA2financialA2st
atusA2
d)A2Monitor,A2control,A2andA2directA2effortsA2towardA2achievingA2deliveryA2ofA2optimalA2perf
ormanceA2-A2Ans--
d)A2Monitor,A2control,A2andA2directA2effortsA2towardA2achievingA2deliveryA2ofA2optimalA2perf
ormance

WhichA2ofA2theA2followingA2mostA2accuratelyA2describesA2qualityA2measuresA2inA2theA2He
althcareA2EffectivenessA2DataA2andA2InformationA2SetA2(HEDIS)?

a)A2OftenA2adaptedA2forA2useA2byA2acuteA2careA2hospitalsA2andA2skilledA2nursingA2facilities
b)A2EvaluatesA2careA2effectiveness,A2accessA2toA2care,A2enrolleeA2satisfaction,A2andA2utili
zation
c)A2DevelopedA2primarilyA2toA2evaluateA2whetherA2theA2needsA2ofA2patientsA2andA2theirA2f
amiliesA2areA2beingA2met
d)A2StronglyA2influencedA2byA2theA2financialA2performanceA2ofA2providersA2beingA2evaluat
edA2-A2Ans--
b)A2EvaluatesA2careA2effectiveness,A2accessA2toA2care,A2enrolleeA2satisfaction,A2andA2utili
zation

HowA2doesA2theA2governingA2bodyA2bestA2ensureA2theA2qualityA2ofA2patientA2care?A2

a)A2OverseeA2medicalA2staffA2privilegingA2andA2credentialingA2activities
b)A2RegularlyA2reviewA2qualityA2measurementA2andA2improvementA2reports
c)A2HoldA2theA2facilityA2CEOA2accountableA2forA2performanceA2results
d)A2AddA2theA2presidentA2ofA2theA2medicalA2staffA2asA2aA2votingA2memberA2ofA2theA2boardA
2-A2Ans--b)A2RegularlyA2reviewA2qualityA2measurementA2andA2improvementA2reports


heA2principlesA2ofA2qualityA2improvementA2requireA2thatA2healthcareA2executivesA2change
A2theirA2managementA2philosophyA2from


a)A2findingA2faultA2withA2employeesA2toA2findingA2opportunitiesA2inA2processes

, b)A2focusingA2onA2involvingA2employeesA2inA2processA2developmentA2toA2creatingA2standa
rdA2workA2andA2providingA2detailedA2instructionsA2toA2staff
c)A2focusingA2onA2transformationalA2leadershipA2toA2autocraticA2leadership
d)A2findingA2faultA2inA2processesA2toA2holdingA2individualA2employeesA2accountableA2-
A2Ans--a)A2findingA2faultA2withA2employeesA2toA2findingA2opportunitiesA2inA2processes


WhichA2ofA2theA2followingA2bestA2describesA2theA2underlyingA2assumptionA2forA2theA2conc
eptA2ofA2continuousA2qualityA2improvement?

a)A2AchievementA2shouldA2beA2rewarded
b)A2TopA2managementA2directsA2theA2processA2
c)A2ThereA2areA2noA2upperA2limitsA2toA2excellenceA2d)A2PerformanceA2measurementA2isA2o
ngoingA2-A2Ans--c)A2ThereA2areA2noA2upperA2limitsA2toA2excellence

WhichA2ofA2theA2followingA2performanceA2improvementA2modelsA2focusesA2onA2eliminatio
nA2ofA2wasteA2aA2process?

a)A2Plan-Do-Check-Act
b)A2SixA2SigmaA2
c)A2Lean
d)A2StatisticalA2ProcessA2ControlA2-A2Ans--c)A2Lean

WhichA2ofA2theA2followingA2performanceA2improvementA2modelsA2focusesA2onA2reductionA
2ofA2variation?A2


a)A2Plan-Do-Check-Act
b)A2SixA2Sigma
c)A2Lean
d)A2RapidA2CycleA2ImprovementA2-A2Ans--b)A2SixA2Sigma

WhichA2ofA2theA2followingA2qualityA2managementA2toolsA2includesA2aA2setA2ofA2measuresA
2thatA2providesA2leadersA2withA2aA2conciseA2butA2comprehensiveA2viewA2ofA2performanceA
2inA2theA2organizationA2asA2aA2whole?


a)A2AccountabilityA2scorecard
b)A2OperationalA2scorecard
c)A2BalancedA2scorecard
d)A2ProductivityA2scorecardA2-A2Ans--c)A2BalancedA2scorecard

WhichA2ofA2theA2followingA2groupsA2isA2responsibleA2forA2allocatingA2necessaryA2resource
sA2forA2supportingA2qualityA2andA2performanceA2improvementA2activitiesA2throughoutA2the
A2healthcareA2organization?


a)A2QualityA2council
b)A2DepartmentA2managers
c)A2OrganizedA2medicalA2staff