STATE FARM AUTO ADJUSTER CERTIFICATION EXAM
QUESTIONS AND ANSWERS (COMPLETE) 2025!!
Long Expansion - --answer-Commonly called the "snowflake" in Mitchell. It will
be your best friend. Long Expansion contains often repeated operations that will
be used in writing an estimate.
Magnuson - Moss Act - --answer-Manufacturer cannot void a warranty if
aftermarket parts are used as long as the aftermarket parts meet or exceed the
manufacturer's specifications.
Masking - --answer-Protecting an area from paint application. Typically masking
is a covered operation for most painting, but occasionally we will have to cover
additional masking.
NAGS - --answer-National Auto Glass Specifications
National Auto Glass Specifications - --answer-Aftermarket glass, gennerally
heavily discounted and usually cheaper than OEM glass.
OTH - --answer-Other than Hail
, Other than hail - --answer-This is when damage on the vehicle is obviously not
caused by hail.. It is important to remember. Hail will not scratch paint.
Overlap - --answer-Overlap pertaining to estimatics occurs when two adjacent
panels will share common procedures such as masking for prep. An example of
overlap would be a hood and fender panel requiring refinishing. The hood would
be the first major panel on the estimate and the fender would follow with a 0.4
deduction to account or the overlap time The 0.4 hr accounts for prep and
masking which is removed from the operation of refinishing because the panels
are adjacent.
It is important to understand overlap because the estimatic software will remove
overlap as the estimate is being created.
P-Pages - --answer-Procedure Pages
Procedure Pages - --answer-Where you would find what is included in a R&R
operation.
Panel - --answer-Refers to an exterior panel, such as a hood or fender. It could be
plastic, fiberglass, or metal.
Paint code - --answer-Found on the firewall or inside the drivers side door. This
defines the manufactured paint color. Important for distinguishing between two
and three stage paints.
PCP's - --answer-Prevailing Competitive Prices
QUESTIONS AND ANSWERS (COMPLETE) 2025!!
Long Expansion - --answer-Commonly called the "snowflake" in Mitchell. It will
be your best friend. Long Expansion contains often repeated operations that will
be used in writing an estimate.
Magnuson - Moss Act - --answer-Manufacturer cannot void a warranty if
aftermarket parts are used as long as the aftermarket parts meet or exceed the
manufacturer's specifications.
Masking - --answer-Protecting an area from paint application. Typically masking
is a covered operation for most painting, but occasionally we will have to cover
additional masking.
NAGS - --answer-National Auto Glass Specifications
National Auto Glass Specifications - --answer-Aftermarket glass, gennerally
heavily discounted and usually cheaper than OEM glass.
OTH - --answer-Other than Hail
, Other than hail - --answer-This is when damage on the vehicle is obviously not
caused by hail.. It is important to remember. Hail will not scratch paint.
Overlap - --answer-Overlap pertaining to estimatics occurs when two adjacent
panels will share common procedures such as masking for prep. An example of
overlap would be a hood and fender panel requiring refinishing. The hood would
be the first major panel on the estimate and the fender would follow with a 0.4
deduction to account or the overlap time The 0.4 hr accounts for prep and
masking which is removed from the operation of refinishing because the panels
are adjacent.
It is important to understand overlap because the estimatic software will remove
overlap as the estimate is being created.
P-Pages - --answer-Procedure Pages
Procedure Pages - --answer-Where you would find what is included in a R&R
operation.
Panel - --answer-Refers to an exterior panel, such as a hood or fender. It could be
plastic, fiberglass, or metal.
Paint code - --answer-Found on the firewall or inside the drivers side door. This
defines the manufactured paint color. Important for distinguishing between two
and three stage paints.
PCP's - --answer-Prevailing Competitive Prices
