MGT 605 Latest Exams Test With
Reviewed Questions And Answers For
Students Grade For Latest Version
conceptual skills
the ability to think abstract
diagnostic skills
The ability to understand cause-and-effect relationships and to recognize the optimal
solutions to problems
Human Resource Management
set of organizational activities directed at attracting, developing, and maintaining an
effective workforce
competitive advantage
anything that gives a firm an edge over rivals in attracting customers and defending
itself against competition
cost leadership strategy
striving to be the lowest cost producer for a particular level of product quality
operational excellence
Maximizing the efficiency of the manufacturing/product development process to
minimize costs
differentiation strategy
developing a product or service that has unique characteristics valued by customers
product innovation
developing new products or services
specialization strategy
focusing on a narrow market segment or niche and pursing either a differentiation or
cost leadership strategy within that market segment
customer intimacy
delivering unique and customizable products or services to meet customers' needs and
increase customer loyalty
organizational behavior
The study of human behavior in organizational settings, the interface between human
behavior and the organization, and the organization itself
planning
the process of determining an organizations desired future and the best means to obtain
that
Organizing
the process of designing jobs, grouping jobs into units, and establishing patterns of
authority between jobs and units
leading
the process of getting the organization's members to work together toward the
organization's goals
, growth strategy
company expansion organically or through acquisitions
Scientific Method
based on the belief that productivity is maximized when organizational are rational with
the precise sets of instructions based on time and motion studies
Hawthorne Effect
when people improve some aspect of their behavior or performance simply because
they are being assessed
human relations movement
views organizations as cooperative systems and treats workers orientations, values,
and feelings as important parts of organizational dynamics and performance
system
a set of interrelated elements functioning as a whole
situational perspective
suggests that in most organizations, situations and outcomes are influenced by other
variables
interactionalism
suggests that individuals and situations interact continuously to determine individuals'
behavior
organizational citizenship
the behavior of individuals that makes a positive overall contribution to the organization
dysfunctional behavior
those that detract from, rather than contribute to, organizational performance
Theory
a collection of verbal and symbolic assertions
Hypothesis
written predictions specifying expected relationships between certain varibles
dependent veriable
variable predicted to be affected by something else
correlation
reflects the size and strength of the statistical relationship between two variables;
ranges from -1 to +1
meta-analysis
a statistical technique that averages the results of two or more studies to see if the
effect of an independent variable is reliable
diversity
the variety of observable and unobservable similarities nd differences among people
surface-level diversity
Observable differences in people, including race, age, ethnicity, physical abilities,
physical characteristics, and gender
deep-level diversity
individual differences that cannot be seen directly, including goals, values, personalities,
decision-making styles, knowledge, skills, abilities, and attitudes
separation diversity
Reviewed Questions And Answers For
Students Grade For Latest Version
conceptual skills
the ability to think abstract
diagnostic skills
The ability to understand cause-and-effect relationships and to recognize the optimal
solutions to problems
Human Resource Management
set of organizational activities directed at attracting, developing, and maintaining an
effective workforce
competitive advantage
anything that gives a firm an edge over rivals in attracting customers and defending
itself against competition
cost leadership strategy
striving to be the lowest cost producer for a particular level of product quality
operational excellence
Maximizing the efficiency of the manufacturing/product development process to
minimize costs
differentiation strategy
developing a product or service that has unique characteristics valued by customers
product innovation
developing new products or services
specialization strategy
focusing on a narrow market segment or niche and pursing either a differentiation or
cost leadership strategy within that market segment
customer intimacy
delivering unique and customizable products or services to meet customers' needs and
increase customer loyalty
organizational behavior
The study of human behavior in organizational settings, the interface between human
behavior and the organization, and the organization itself
planning
the process of determining an organizations desired future and the best means to obtain
that
Organizing
the process of designing jobs, grouping jobs into units, and establishing patterns of
authority between jobs and units
leading
the process of getting the organization's members to work together toward the
organization's goals
, growth strategy
company expansion organically or through acquisitions
Scientific Method
based on the belief that productivity is maximized when organizational are rational with
the precise sets of instructions based on time and motion studies
Hawthorne Effect
when people improve some aspect of their behavior or performance simply because
they are being assessed
human relations movement
views organizations as cooperative systems and treats workers orientations, values,
and feelings as important parts of organizational dynamics and performance
system
a set of interrelated elements functioning as a whole
situational perspective
suggests that in most organizations, situations and outcomes are influenced by other
variables
interactionalism
suggests that individuals and situations interact continuously to determine individuals'
behavior
organizational citizenship
the behavior of individuals that makes a positive overall contribution to the organization
dysfunctional behavior
those that detract from, rather than contribute to, organizational performance
Theory
a collection of verbal and symbolic assertions
Hypothesis
written predictions specifying expected relationships between certain varibles
dependent veriable
variable predicted to be affected by something else
correlation
reflects the size and strength of the statistical relationship between two variables;
ranges from -1 to +1
meta-analysis
a statistical technique that averages the results of two or more studies to see if the
effect of an independent variable is reliable
diversity
the variety of observable and unobservable similarities nd differences among people
surface-level diversity
Observable differences in people, including race, age, ethnicity, physical abilities,
physical characteristics, and gender
deep-level diversity
individual differences that cannot be seen directly, including goals, values, personalities,
decision-making styles, knowledge, skills, abilities, and attitudes
separation diversity
