Learning organization - Answers An organization skilled at creating, acquiring, and transferring
knowledge, and at modifying its behavior to reflect new knowledge and insights.
employee onboarding - Answers a procedure for providing new employees with basic
background information about the firm and the job
socialization - Answers the ongoing process of instilling in all employees the prevailing attitudes,
standards, values and patterns of behaviour that are expected by the organization
Reality shock (cognitive dissonance) - Answers The state that results from the discrepancy
between what the new employee expected from his or her new job and the realities of it.
- onboarding helps to reduce this
potential contents of onboarding - Answers - receive internal publications
- faculty tour and staff introductions
- job related documents like job procedures, duties and responsibilities
- expected training
- performance appraisal criteria
Executive integration - Answers - full integration can take up to 18 months
- critical importance to the productivity of the organization
Key aspects of executive integration - Answers - identifying position specifications
- providing realistic information to job candidates and providing support regarding reality shock
- assessing each candidate's previous record at making organizational transitions
- announcing the hiring with enthusiasm
- stressing the importance of listening as well as demonstrating competencies
- assisting new executives who are balancing their work to change cultural norms while they
themselves are part of the culture itself
Problems with orientation - Answers - sometimes too much information
- sometimes not enough information
- too many details
, - overwhelmed
- too broad
Evaluation of orientation programs - Answers *Employee reaction:* evaluate usefulness, job
performance
*Socialization effects:* assess progress towards understanding norms
*Cost/benefit analysis:* compare costs of program (e.g. materials, time) to benefits (e.g. fewer
errors, rate of productivity)
Skills in need of most improvement - Answers - problem solving
- communications
- team work
Benefits of training - Answers - improves employee commitment
- improves employers' competitiveness
how to maximize effectiveness of training - Answers - provide trainees with overall picture of
the material to be presented
- maximize the similarity between the training situation and the work situation and provide
adequate training practice
- Try to provide as much realistic practice as possible to increase conscientiousness
- create a perceived need for training in the minds of participants and provide preparatory
information that will help to set the trainees' expectations
5 steps of training and development process - Answers - training needs analysis (what training
is required)
- instructional design
- validation
- implementation
- evaluation of training
negligent training - Answers occurs when an employer fails to adequately train an employee