Midterm key terms / concepts (MHR
405) Questions with Correct Answers
Organization - ANSWERSsocial inventions for accomplishing common goals through
group effort
key characteristics of organizations - ANSWERSsocial inventions, goal
accomplishment, group effort
Social invention - ANSWERSthe coordinated presence of people not things
Behaviours that are necessary for survival and adaptation - ANSWERSBe motivated to
join and remain in the organization, carry out their basic work reliably in terms of
productivity, quality and service, be willing to continuously learn and upgrade their
knowledge and skills, be flexible and innovative
Group effort - ANSWERSthe interaction and coordination among people to accomplish
goals
The field of organizational behaviour is concerned with - ANSWERShow to get people
to practice effective teamwork
Organizational behaviour - ANSWERSthe attitudes and behaviours of individuals and
groups in organizations
Human Resource Management - ANSWERSprograms, practices and systems to
acquire, develop, motivate and retain employees in organizations
Social capital - ANSWERSsocial resources that individuals obtain from participation in a
social structure
Human capital - ANSWERSsocial resources that individuals obtain from participation in
a social structure
Goals of Organizational Behavior - ANSWERSpredicting, explaining and managing
Management - ANSWERSthe art of getting things accomplished in organizations
through others
Evidence based management - ANSWERStranslating principles based on the best
scientific evidence into organizational practices
, Classical Viewpoint - ANSWERSAn early prescription on management that advocated a
high specialization of labour, intensive coordination, and centralized decision making
To maintain control the classical view suggests managers - ANSWERShave few
workers except for lower level jobs
Scientific management - ANSWERSa system for using research to determine the
optimum degree of specialization and standardization for work tasks
scientific management is mainly concerned with - ANSWERSjob design and the
structure of work on the shop floor
Bureaucracy - ANSWERSMax Weber's ideal type of organization that included a strict
chain of command, detailed rules, high specialization, centralized power and selection
and promotion based on technical competence
Hawthorne Studies - ANSWERSResearch conducted in the 1920s and 1930s at the
Hawthorne plant of Western Electric near Chicago that illustrated how psychological
and social processes affect productivity and work adjustment
The Hawthorne studies were concerned with the - ANSWERSimpact of fatigue, rest
pauses, and lighting on employee productivity
Human relations movement - ANSWERSA critique of classical management and
bureaucracy that advocated management styles that were more participative and
oriented toward employee needs
The contingency approach - ANSWERSan approach to management that recognizes
that there is no one best way to manage, and that an appropriate management style
depends on the demands of the situation
Routine communication - ANSWERSFormal sending and receiving of information and
the handling of paperwork
Traditional management - ANSWERSplanning, decision making, and controlling
Networking - ANSWERSinteracting with people outside of the organization and informal
socializing and politicking with insiders
Human resource management - ANSWERSmotivating and reinforcing, disciplining and
punishing, managing conflict, staffing training and developing employees
Agenda setting - ANSWERSinformal unwritten and concerned with people issues
Agenda implementation - ANSWERSemploying a wide range of influence tactics
405) Questions with Correct Answers
Organization - ANSWERSsocial inventions for accomplishing common goals through
group effort
key characteristics of organizations - ANSWERSsocial inventions, goal
accomplishment, group effort
Social invention - ANSWERSthe coordinated presence of people not things
Behaviours that are necessary for survival and adaptation - ANSWERSBe motivated to
join and remain in the organization, carry out their basic work reliably in terms of
productivity, quality and service, be willing to continuously learn and upgrade their
knowledge and skills, be flexible and innovative
Group effort - ANSWERSthe interaction and coordination among people to accomplish
goals
The field of organizational behaviour is concerned with - ANSWERShow to get people
to practice effective teamwork
Organizational behaviour - ANSWERSthe attitudes and behaviours of individuals and
groups in organizations
Human Resource Management - ANSWERSprograms, practices and systems to
acquire, develop, motivate and retain employees in organizations
Social capital - ANSWERSsocial resources that individuals obtain from participation in a
social structure
Human capital - ANSWERSsocial resources that individuals obtain from participation in
a social structure
Goals of Organizational Behavior - ANSWERSpredicting, explaining and managing
Management - ANSWERSthe art of getting things accomplished in organizations
through others
Evidence based management - ANSWERStranslating principles based on the best
scientific evidence into organizational practices
, Classical Viewpoint - ANSWERSAn early prescription on management that advocated a
high specialization of labour, intensive coordination, and centralized decision making
To maintain control the classical view suggests managers - ANSWERShave few
workers except for lower level jobs
Scientific management - ANSWERSa system for using research to determine the
optimum degree of specialization and standardization for work tasks
scientific management is mainly concerned with - ANSWERSjob design and the
structure of work on the shop floor
Bureaucracy - ANSWERSMax Weber's ideal type of organization that included a strict
chain of command, detailed rules, high specialization, centralized power and selection
and promotion based on technical competence
Hawthorne Studies - ANSWERSResearch conducted in the 1920s and 1930s at the
Hawthorne plant of Western Electric near Chicago that illustrated how psychological
and social processes affect productivity and work adjustment
The Hawthorne studies were concerned with the - ANSWERSimpact of fatigue, rest
pauses, and lighting on employee productivity
Human relations movement - ANSWERSA critique of classical management and
bureaucracy that advocated management styles that were more participative and
oriented toward employee needs
The contingency approach - ANSWERSan approach to management that recognizes
that there is no one best way to manage, and that an appropriate management style
depends on the demands of the situation
Routine communication - ANSWERSFormal sending and receiving of information and
the handling of paperwork
Traditional management - ANSWERSplanning, decision making, and controlling
Networking - ANSWERSinteracting with people outside of the organization and informal
socializing and politicking with insiders
Human resource management - ANSWERSmotivating and reinforcing, disciplining and
punishing, managing conflict, staffing training and developing employees
Agenda setting - ANSWERSinformal unwritten and concerned with people issues
Agenda implementation - ANSWERSemploying a wide range of influence tactics
