Therapeutic Crisis Intervention
Certification Exam 2026 Questions and
Answers
Two Types of Crisis - Correct answer-Situational and Maturational
Situational Crisis - Correct answer-An unexpected crisis that arises suddenly in
response to an external event or a conflict concerning a specific circumstance.
Maturational Crisis - Correct answer-A sudden paroxysmal intensification of
symptoms in the course of a disease.
Dynamics of a Crisis - Correct answer-A sudden change in a young person's
behavior & the young person has run out of options.
Goals of Crisis Intervention - Correct answer-1. To provide immediate emotional
and environmental support to reduce stress and risk.
2. To teach a better way to cope with stress.
Stress Model of Crisis - Correct answer-a. Pre-stage (Baseline)
b. Triggering phase
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, c. Escalation phase
d. Outburst phase
e. Recovery phase
Recovery Phase Outcome - Correct answer-1. Higher (educateur)
2. No change (fire fighter)
3. Lower (abuser)
What to Ask in Crisis Situation *** - Correct answer-1. What am I feeling?
2. What does the young person feel, need, or want?
3. How is the environment affecting the young person?
4. How do I best respond?
Meaning in spoken communication - Correct answer-a. 55% facial expression
b. 38% tone of voice
c. 7% words
Behavior Management Techniques - Correct answer-1. Managing the Environment
2. Prompting
3. Caring Gesture
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Certification Exam 2026 Questions and
Answers
Two Types of Crisis - Correct answer-Situational and Maturational
Situational Crisis - Correct answer-An unexpected crisis that arises suddenly in
response to an external event or a conflict concerning a specific circumstance.
Maturational Crisis - Correct answer-A sudden paroxysmal intensification of
symptoms in the course of a disease.
Dynamics of a Crisis - Correct answer-A sudden change in a young person's
behavior & the young person has run out of options.
Goals of Crisis Intervention - Correct answer-1. To provide immediate emotional
and environmental support to reduce stress and risk.
2. To teach a better way to cope with stress.
Stress Model of Crisis - Correct answer-a. Pre-stage (Baseline)
b. Triggering phase
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, c. Escalation phase
d. Outburst phase
e. Recovery phase
Recovery Phase Outcome - Correct answer-1. Higher (educateur)
2. No change (fire fighter)
3. Lower (abuser)
What to Ask in Crisis Situation *** - Correct answer-1. What am I feeling?
2. What does the young person feel, need, or want?
3. How is the environment affecting the young person?
4. How do I best respond?
Meaning in spoken communication - Correct answer-a. 55% facial expression
b. 38% tone of voice
c. 7% words
Behavior Management Techniques - Correct answer-1. Managing the Environment
2. Prompting
3. Caring Gesture
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
