ACTUAL Exam Questions and CORRECT
Answers
Technicians should not decide they will be able to restore a damaged item until they have
_______________________ the item and communicated with the customer. - CORRECT
ANSWER - pretested
The restoration company works for the property owner, who is the primary customer. A
secondary customer is the _______________________ _______________________ when the
property owner is an _______________________. - CORRECT ANSWER - insurance
carrier.
insured
Smoke and soot particles are visual by-products of _______________________
_______________________. - CORRECT ANSWER - incomplete combustion
Heat, fuel and oxygen are the key elements required for _______________________. -
CORRECT ANSWER - combustion
The particle size range of combustion smoke particles is _______________________ to
_______________________ microns. - CORRECT ANSWER - .1 to 4
The general categories into which I'll smoke residues may be placed PAH and
_______________________. - CORRECT ANSWER - soot
Both PAH and particles have been reported to be _______________________ to humans. -
CORRECT ANSWER - carcinogenic
, A very difficult smoke odor for technicians to overcome is the _______________________
_______________________ order, also called "psychological" odor. - CORRECT
ANSWER - heightened awareness
To remove high levels of protein odor from surfaces, _______________________
_______________________ is usually required for cleaning protein residues. - CORRECT
ANSWER - wet cleaning
When burned, this material will produce a thick, heavy blacks smeary residue.
_______________________ - CORRECT ANSWER - synthetic
Factors to consider in determining the degree of smoke contamination throughout a structure are
the air _______________________ and _______________________ generated during
combustion. - CORRECT ANSWER - pressures; combustion
The severity of soot contamination increases with a _______________________ of oxygen and
decreases when a _______________________ _______________________ of oxygen is present
during the fire. - CORRECT ANSWER - lack; greater quantity
Some materials and surfaces naturally absorb more odors than others. The odor control industry
refers to them as " _______________________ _______________________". - CORRECT
ANSWER - natural wicks
During a fire, smoke can carry vaporized oils, which eventually settle to leave an
_______________________ _______________________on surfaces. - CORRECT
ANSWER - oily film
Lighter plastic surfaces subjected to higher temperatures and soot have potential to
_______________________ irreversibly. - CORRECT ANSWER - yellow
From a common sense perspective, safety on the job site is the responsibility of
_______________________. - CORRECT ANSWER - everyone