CISB EXAM 1 2025 QUESTIONS AND
ANSWERS
Strategic decisions: - ANS -Involve higher-level issues concerned with the overall direction of
the organization.
-Define the organization's overall goals and aspirations for the future.
Tactical decisions: - ANS -Concern how the organization should achieve the goals and
objectives set by its strategy.
-Are usually the responsibility of midlevel management.
Operational decisions: - ANS -Affect how the firm is run from day today.
-Are the domain of operations managers, who are the closest to the customer.
Decision Making Process - ANS -Identify and define the problem.
-Determine the criteria that will be used to -evaluate alternative solutions.
-Determine the set of alternative solutions.
-Evaluate the alternatives.
-Choose an alternative.
Business analytics: - ANS -Scientific process of transforming data into insight for making
better decisions.
-Used for data-driven or fact-based decision making, which is often seen as more objective than
other alternatives for decision making.
Copyright ©2025 BRIGHTSTARS ALL RIGHTS RESERVED 1
ANSWERS
Strategic decisions: - ANS -Involve higher-level issues concerned with the overall direction of
the organization.
-Define the organization's overall goals and aspirations for the future.
Tactical decisions: - ANS -Concern how the organization should achieve the goals and
objectives set by its strategy.
-Are usually the responsibility of midlevel management.
Operational decisions: - ANS -Affect how the firm is run from day today.
-Are the domain of operations managers, who are the closest to the customer.
Decision Making Process - ANS -Identify and define the problem.
-Determine the criteria that will be used to -evaluate alternative solutions.
-Determine the set of alternative solutions.
-Evaluate the alternatives.
-Choose an alternative.
Business analytics: - ANS -Scientific process of transforming data into insight for making
better decisions.
-Used for data-driven or fact-based decision making, which is often seen as more objective than
other alternatives for decision making.
Copyright ©2025 BRIGHTSTARS ALL RIGHTS RESERVED 1
