PROMO EXAM 1 QUESTIONS &
ANSWERS (RATED A+)
01-WHAT WOULD BE THE BEST COURSE OF ACTION AS A CREW
DISPATCHER SHOULD A BUS OPERATOR REPORT TO WORK WITH AN
EXPIRED LICENSE?
A-ALLOW THE OPERATOR TO WORK BUT INSTRUCT HER TO REPORT TO
DMV TO RENEW HER LICENSE ASAP
B-ALLOW HER TO WORK BUT INSTRUCT HER TO GO TO DMV ON HER SWING
C-ALLOW HER TO WORK BUT INSTRUCT HER TO RENEW HER LICENSE
WITHIN 48 HOURS
D-DON'T ALLOW HER TO WORK UNTIL SHE RENEWS HER LICENSE -
ANSWERD-DON'T ALLOW HER TO WORK UNTIL SHE RENEWS HER LICENSE
New York City Transit (NYCT) and MTA Bus employees, whose duties include
operating a NYCT or MTA vehicle, must have a valid driver's license in their
possession while operating the NYCT or MTA vehicle. Such employees must also
allow management/supervision to inspect their drivers' licenses upon request.
59-WHEN A BUS ROUTE IS BLOCKED BY A FIRE ENGINE, A DISPATCHER
WHO IS PRESENT AT THE SCENE SHOULD MAKE SURE THAT BUSES STOP
AT LEAST----- FEET FROM THE FIRE ENGINE
A-50
B-75
C-100
D-150 - ANSWERA-50 feet
MOVEMENT OF BUSES
Rule 7.04
7.04(a) Operators must familiarize themselves with and obey all regulations of the
Police, Traffic Departments and Vehicle and Traffic Laws.
7.04(b) Operators must not operate through, or approach within 100 feet of, a line of
children during a school fire drill nor interfere with, hinder, obstruct or impede in any
way whatsoever any such fire drill.
7.04(c) When bus route streets are blocked by fire equipment or emergency
vehicles, street conditions etc., operators must stop not less than fifty (50) feet from
any such obstruction.
7.04(d) Operators o f buses must not operate through or within established fire or
police lines or
,02-YOU ARE THE ROAD DISPATCHER ON THE SCENE WHERE A CAR HAS
COLLIDED WITH THE REAR END OF A BUS AT A STOP LIGHT. A CUSTOMER
ON THE BUS FELL INTO A POLE AND IS BLEEDING FROM HIS HEAD. YOU
OFFER TO TRANSPORT THE CUSTOMER TO A LOCAL HOSPITAL IN YOUR
NYCT ISSUED VEHICLE AND THE CUSTOMER ACCEPTS. THIS ACTION IS:
A-INCORRECT, BECAUSE ONLY THE POLICE DEPARTMENT CAN GIVE
PERMISSION TO TRANSPORT AN INJURED CUSTOMER.
B-INCORRECT, BECAUSE YOU MUST RECEIVE AUTHORIZATION FROM THE
BUS COMMAND CENTER BEFORE TRANSPORTING AN INJURED CUSTOMER.
C-CORRECT, BECAUSE THE CUSTOMER IS BLEEDING.
D-CORRECT, BECAUSE THE CUSTOMER HAS GIVEN HIS CONSENT. -
ANSWERA-INCORRECT, BECAUSE ONLY THE POLICE DEPARTMENT CAN
GIVE PERMISSION TO TRANSPORT AN INJURED CUSTOMER.
Bus operators are advised that customers, pedestrians or any other involved party
who claim injury as a result of an accident with a New York City Transit (NYCT) or
MTA bus or vehicle, can not be transported from accident locations on a NYCT or
MTA bus or vehicle unless it is specifically ordered by the Police Department.
03-WHEN OPERATING ON A STREET USED BY ONLY ONE BUS ROUTE, BUS
OPERATORS MUST MAINTAIN A MINIMUM DISTANCE OF HOW MANY FEET
BETWEEN MOVING BUSES?
A-100 FEET
B-75 FEET
C-50 FEET
D-10 FEET - ANSWERA-100 FEET
When operating on streets used bv only one bus route, operators (under normal
conditions) must maintain a minimum spacing distance of 100 feet between moving
buses. However,when the bus ahead is stopped,the operator must stop at least ten
feet behind such bus. Further closure of the distance between buses will depend on
prevailing traffic conditions.
13-RODRIGUEZ WORKS A RUN THAT PAYS 11:22 IF HE MAKES 25.45 PER
HOUR WHAT WILL BE HIS PAY IF HE USES A VACATION DAY?
A-$285.55
B-$289.28
C-$336.04
D-$340.43 - ANSWERB-$289.28
( RUN THAT PAYS 11:22) thats his total pay
11.22 TP x $25.45 = 289.28
04-A CUSTOMER'S CHILD SLIPS AND FALLS DOWN THE STEPS OF A BUS.
BUS OPERATOR RODRIGUEZ RUSHES DOWN THE STEPS TO CHECK OF THE
LITTLE GIRL IS INJURED. SHE IS CRYING AND HAS SCRAPED HER LEG ON
THE GROUND BUT IS OTHERWISE UNHARMED. THE CHILD'S FATHER TELLS
, BUS OPERATOR RODRIGUEZ THAT HIS DAUGHTER TRIPPED OVER HER
SHOELACE, BUT IS NOT BADLY HURT AND DOES NOT NEED ANY MEDICAL
ATTENTION. THE CUSTOMER IS EMBARRASSED BY THE ENTIRE SITUATION
AND ASKS THAT BUS OPERATOR RODRIGUEZ NOT MENTION IT TO ANYONE.
BUS OPERATOR RODRIGUEZ SHOULD:
A-NOT REPORT THE INCIDENT BECAUSE THE CUSTOMER DID NOT
REQUEST MEDICAL ATTENTION.
B-NOT REPORT THE INCIDENT BECAUSE THE CUSTOMER ASKED HIM NOT
TO MENTION IT TO ANYONE.
C-REPORT THE INCIDENT BECAUSE IT INVOLVES A NYCT VEHICLE.
D-REPORT THE INCIDENT BECAUSE THE LITTLE GIRL IS SERIOUSLY
INJURED. - ANSWERC-REPORT THE INCIDENT BECAUSE IT INVOLVES A
NYCT VEHICLE.
Rule 8.02
8.02(a) In case of accidents or unusual occurrences, or injuries to persons (whether
employees or not) or in cases of damage to propeity, all employees having
knowledge of the accident or the unusual occurrence, whether on duty or not, must
make written reports on the prescribed forms as soon as it can be done. If the
accident is serious, the employee must immediately report same to his/her
department's designated control office, by radio or telephone.
05-A CUSTOMER EXITING A BUS ON A WARM SUMMER DAY NOTIFIES BUS
OPERATOR RODRIGUEZ THAT A MAN WEARING A HEAVY COAT AND HAT
WEDGED A BOOK BAG UNDER A SEAT AND GOT OFF THE BUS AT THE
PREVIOUS STOP. BUS OPERATOR RODRIGUEZ IMMEDIATELY STOPS AND
EVACUATED THE BUS. HE THEN WALKS TO THE BACK OF THE BUS AND
SEES THE BAG. HE HEARS A FAINT BEEPING COMING FROM THE BAG. THE
BUS OPERATOR SHOULD IMMEDIATELY:
A-OPEN THE BOOK BAG AND SEARCH IT FOR IDENTIFICATION.
B-CONTINUE TO THE END OF HIS ROUTE THEN, REPORT THE BAG.
C-USE THE BUS RADIO TO CONTACT THE BUS COMMAND CENTER.
D-USES A PUBLIC LANDLINE TELEPHONE TO CONTACT THE BUS COMMAND
CENTER - ANSWERD-USES A PUBLIC LANDLINE TELEPHONE TO CONTACT
THE BUS COMMAND CENTER
While operating MTA buses, operators must be prepared to respond properly if
notified by the Bus Command Center (BCC) of a terrorist attack on MTA buses or
subways. They must also be
prepared to act accordingly in the event of a bomb threat or if made aware of a
suspicious package or substance onboard their bus.
Do not respond to the BCC via the bus radio or a cellular telephone. Supervisors and
managers in the vicinity must also not use their cellular telephones, handheld or
vehicle radios (Receiving messages via bus radio is safe, responding via bus radio
or cell phone is dangerous).
ANSWERS (RATED A+)
01-WHAT WOULD BE THE BEST COURSE OF ACTION AS A CREW
DISPATCHER SHOULD A BUS OPERATOR REPORT TO WORK WITH AN
EXPIRED LICENSE?
A-ALLOW THE OPERATOR TO WORK BUT INSTRUCT HER TO REPORT TO
DMV TO RENEW HER LICENSE ASAP
B-ALLOW HER TO WORK BUT INSTRUCT HER TO GO TO DMV ON HER SWING
C-ALLOW HER TO WORK BUT INSTRUCT HER TO RENEW HER LICENSE
WITHIN 48 HOURS
D-DON'T ALLOW HER TO WORK UNTIL SHE RENEWS HER LICENSE -
ANSWERD-DON'T ALLOW HER TO WORK UNTIL SHE RENEWS HER LICENSE
New York City Transit (NYCT) and MTA Bus employees, whose duties include
operating a NYCT or MTA vehicle, must have a valid driver's license in their
possession while operating the NYCT or MTA vehicle. Such employees must also
allow management/supervision to inspect their drivers' licenses upon request.
59-WHEN A BUS ROUTE IS BLOCKED BY A FIRE ENGINE, A DISPATCHER
WHO IS PRESENT AT THE SCENE SHOULD MAKE SURE THAT BUSES STOP
AT LEAST----- FEET FROM THE FIRE ENGINE
A-50
B-75
C-100
D-150 - ANSWERA-50 feet
MOVEMENT OF BUSES
Rule 7.04
7.04(a) Operators must familiarize themselves with and obey all regulations of the
Police, Traffic Departments and Vehicle and Traffic Laws.
7.04(b) Operators must not operate through, or approach within 100 feet of, a line of
children during a school fire drill nor interfere with, hinder, obstruct or impede in any
way whatsoever any such fire drill.
7.04(c) When bus route streets are blocked by fire equipment or emergency
vehicles, street conditions etc., operators must stop not less than fifty (50) feet from
any such obstruction.
7.04(d) Operators o f buses must not operate through or within established fire or
police lines or
,02-YOU ARE THE ROAD DISPATCHER ON THE SCENE WHERE A CAR HAS
COLLIDED WITH THE REAR END OF A BUS AT A STOP LIGHT. A CUSTOMER
ON THE BUS FELL INTO A POLE AND IS BLEEDING FROM HIS HEAD. YOU
OFFER TO TRANSPORT THE CUSTOMER TO A LOCAL HOSPITAL IN YOUR
NYCT ISSUED VEHICLE AND THE CUSTOMER ACCEPTS. THIS ACTION IS:
A-INCORRECT, BECAUSE ONLY THE POLICE DEPARTMENT CAN GIVE
PERMISSION TO TRANSPORT AN INJURED CUSTOMER.
B-INCORRECT, BECAUSE YOU MUST RECEIVE AUTHORIZATION FROM THE
BUS COMMAND CENTER BEFORE TRANSPORTING AN INJURED CUSTOMER.
C-CORRECT, BECAUSE THE CUSTOMER IS BLEEDING.
D-CORRECT, BECAUSE THE CUSTOMER HAS GIVEN HIS CONSENT. -
ANSWERA-INCORRECT, BECAUSE ONLY THE POLICE DEPARTMENT CAN
GIVE PERMISSION TO TRANSPORT AN INJURED CUSTOMER.
Bus operators are advised that customers, pedestrians or any other involved party
who claim injury as a result of an accident with a New York City Transit (NYCT) or
MTA bus or vehicle, can not be transported from accident locations on a NYCT or
MTA bus or vehicle unless it is specifically ordered by the Police Department.
03-WHEN OPERATING ON A STREET USED BY ONLY ONE BUS ROUTE, BUS
OPERATORS MUST MAINTAIN A MINIMUM DISTANCE OF HOW MANY FEET
BETWEEN MOVING BUSES?
A-100 FEET
B-75 FEET
C-50 FEET
D-10 FEET - ANSWERA-100 FEET
When operating on streets used bv only one bus route, operators (under normal
conditions) must maintain a minimum spacing distance of 100 feet between moving
buses. However,when the bus ahead is stopped,the operator must stop at least ten
feet behind such bus. Further closure of the distance between buses will depend on
prevailing traffic conditions.
13-RODRIGUEZ WORKS A RUN THAT PAYS 11:22 IF HE MAKES 25.45 PER
HOUR WHAT WILL BE HIS PAY IF HE USES A VACATION DAY?
A-$285.55
B-$289.28
C-$336.04
D-$340.43 - ANSWERB-$289.28
( RUN THAT PAYS 11:22) thats his total pay
11.22 TP x $25.45 = 289.28
04-A CUSTOMER'S CHILD SLIPS AND FALLS DOWN THE STEPS OF A BUS.
BUS OPERATOR RODRIGUEZ RUSHES DOWN THE STEPS TO CHECK OF THE
LITTLE GIRL IS INJURED. SHE IS CRYING AND HAS SCRAPED HER LEG ON
THE GROUND BUT IS OTHERWISE UNHARMED. THE CHILD'S FATHER TELLS
, BUS OPERATOR RODRIGUEZ THAT HIS DAUGHTER TRIPPED OVER HER
SHOELACE, BUT IS NOT BADLY HURT AND DOES NOT NEED ANY MEDICAL
ATTENTION. THE CUSTOMER IS EMBARRASSED BY THE ENTIRE SITUATION
AND ASKS THAT BUS OPERATOR RODRIGUEZ NOT MENTION IT TO ANYONE.
BUS OPERATOR RODRIGUEZ SHOULD:
A-NOT REPORT THE INCIDENT BECAUSE THE CUSTOMER DID NOT
REQUEST MEDICAL ATTENTION.
B-NOT REPORT THE INCIDENT BECAUSE THE CUSTOMER ASKED HIM NOT
TO MENTION IT TO ANYONE.
C-REPORT THE INCIDENT BECAUSE IT INVOLVES A NYCT VEHICLE.
D-REPORT THE INCIDENT BECAUSE THE LITTLE GIRL IS SERIOUSLY
INJURED. - ANSWERC-REPORT THE INCIDENT BECAUSE IT INVOLVES A
NYCT VEHICLE.
Rule 8.02
8.02(a) In case of accidents or unusual occurrences, or injuries to persons (whether
employees or not) or in cases of damage to propeity, all employees having
knowledge of the accident or the unusual occurrence, whether on duty or not, must
make written reports on the prescribed forms as soon as it can be done. If the
accident is serious, the employee must immediately report same to his/her
department's designated control office, by radio or telephone.
05-A CUSTOMER EXITING A BUS ON A WARM SUMMER DAY NOTIFIES BUS
OPERATOR RODRIGUEZ THAT A MAN WEARING A HEAVY COAT AND HAT
WEDGED A BOOK BAG UNDER A SEAT AND GOT OFF THE BUS AT THE
PREVIOUS STOP. BUS OPERATOR RODRIGUEZ IMMEDIATELY STOPS AND
EVACUATED THE BUS. HE THEN WALKS TO THE BACK OF THE BUS AND
SEES THE BAG. HE HEARS A FAINT BEEPING COMING FROM THE BAG. THE
BUS OPERATOR SHOULD IMMEDIATELY:
A-OPEN THE BOOK BAG AND SEARCH IT FOR IDENTIFICATION.
B-CONTINUE TO THE END OF HIS ROUTE THEN, REPORT THE BAG.
C-USE THE BUS RADIO TO CONTACT THE BUS COMMAND CENTER.
D-USES A PUBLIC LANDLINE TELEPHONE TO CONTACT THE BUS COMMAND
CENTER - ANSWERD-USES A PUBLIC LANDLINE TELEPHONE TO CONTACT
THE BUS COMMAND CENTER
While operating MTA buses, operators must be prepared to respond properly if
notified by the Bus Command Center (BCC) of a terrorist attack on MTA buses or
subways. They must also be
prepared to act accordingly in the event of a bomb threat or if made aware of a
suspicious package or substance onboard their bus.
Do not respond to the BCC via the bus radio or a cellular telephone. Supervisors and
managers in the vicinity must also not use their cellular telephones, handheld or
vehicle radios (Receiving messages via bus radio is safe, responding via bus radio
or cell phone is dangerous).
