NURSING LEADERSHIP & MANAGE
v v v
MENT
3rd Edition B
v v
y Patricia Kelly
v v
,NursingvLeadershipv&vManagementv3rdvEditionvbyvPatriciavKellyvTestvBankvTable
vofvContents:
UnitvI:vNURSINGvLEADERSHIPvANDvMANAGEMENT.
Chapterv1.vNursingvLeadershipvandvManagement.
Chapterv2.vThevHealthcarevEnvironment.
Chapterv3.vOrganizationalvBehaviorvandvMagnetvHospitals.
Chapterv4.vBasicvClinicalvHealthcarevEconomics.
Chapterv5.vEvidence-BasedvHealthvCare.
Chapterv6.vNursingvandvHealthcarevInformatics.
Chapterv7.vPopulationvBasedvHealthcarevPractice.
UnitvII:vLEADERSHIPvANDvMANAGEMENTvOFvTHEvINTERDISCIPLINARYvTEAM.
Chapterv8.vPersonalvandvInterdisciplinaryvCommunication.
Chapterv9.vPoliticsvandvConsumervPartnerships.
Chapterv10.vStrategicvPlanningvandvorganizingvPatientvCare.
Chapterv11.vEffectivevTeamvBuilding.
Chapterv12.vPower.
Chapterv13.vChange,vInnovation,vandvConflictvManagement.
UnitvIII:vLEADERSHIPvANDvMANAGEMENTvOFvPATIENT-vCENTEREDvCARE.
Chapterv14.vBudgetvConceptsvforvPatientvCare.
Chapterv15.vEffectivevStaffing.
Chapterv16.vDelegationvofvPatientvCare.
Chapterv17.vOrganizationvofvPatientvCarevManagement.
Chapterv18.vTimevManagementvandvSettingvPatientvCarevPriorities.
Chapterv19.vPatientvandvHealthvCarevEducation.
UnitvIV:vQUALITYvIMPROVEMENTvOFvPATIENTvOUTCOMES.
Chapterv20.vManagingvOutcomesvUsingvanvOrganizationalvQualityvImprovementvModel.
Chapterv21.vEvidencevBasedvStrategiesvtovImprovevPatientvCarevOutcomes.
Chapterv22.vDecisionvMakingvandvCriticalvThinking.
Chapterv23.vLegalvAspectsvofvHealthvCare.
Chapterv24.vEthicalvAspectsvofvHealthvCare.
Chapterv25.vCulture,vGenerationalvDifferences,vandvSpirituality.
UnitvV:vLEADERSHIPvANDvMANAGEMENTvOFvSELFvANDvTHEvFUTURE.
Chapterv26.vCollectivevBargaining.
Chapterv27.vCareervPlanning.
Chapterv28.vNursingvJobvOpportunities.
Chapterv29.vYourvFirstvJob.
Chapterv30.vHealthyvLiving:vBalancingvPersonalvandvProfessionalvNeeds.
Chapterv31.vNCLEXvPreparationvandvProfessionalism
.
,Chapterv1:vNursingvLeadershipvandvManagementv
MULTIPLEvCHOICE
1. AccordingvtovHenrivFayol,vthevfunctionsvofvplanning,vorganizing,vcoordinating,vandvcontrollingv
arevconsideredvwhichvaspectvofvmanagement?
a. Roles
b. Process
c. Functions
d. Taxonomy
ANS:vB,vThevmanagementvprocessvincludesvplanning,vorganizing,vcoordinating,vandvcontrolling.vManagementvrolesvincludevinfor
mationvprocessing,vinterpersonalvrelationships,vandvdecisionvmaking.vManagementvfunctionsvincludevplanning,vorganizing,vstaffin
g,vdirecting,vcoordinating,vreporting,vandvbudgeting.vAvtaxonomyvisvavsystemvthatvordersvprinciplesvintovavgroupingvorvclassificati
on.
2. Whichvofvthevfollowingvisvconsideredvavdecisionalvmanagerialvrole?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS:vD,vThevdecisionalvmanagerialvrolesvincludeventrepreneur,vdisturbancevhandler,vallocatorvofvresources,vandvnegotiator.vThevin
formationvprocessingvmanagerialvrolesvincludevmonitor,vdisseminator,vandvspokesperson.vThevinterpersonalvmanagerialvrolesvincl
udevfigurehead,vleader,vandvliaison.
3. Avnursevmanagervmeetsvregularlyvwithvothervnursevmanagers,vparticipatesvonvthevorganizationsv
committees,vandvattendsvmeetingsvsponsoredvbyvprofessionalvorganizationsvinvordervtovmanagevrel
ationships.vThesevactivitiesvarevconsideredvwhichvfunctionvofvavmanager?
a. Informing
b. Problemvsolving
c. Monitoring
d. Networking
ANS:vD,vThevrolevfunctionsvtovmanagevrelationshipsvarevnetworking,vsupporting,vdevelopingvandvmentoring,vmanagingvconflictva
ndvteamvbuilding,vmotivatingvandvinspiring,vrecognizing,vandvrewarding.vThevrolevfunctionsvtovmanagevthevworkvarevplanningvand
vorganizing,vproblemvsolving,vclarifyingvrolesvandvobjectives,vinforming, vmonitoring,vconsulting,vandvdelegating.
4. Avnursevwasvrecentlyvpromotedvtovavmiddle-
levelvmanagervposition.vThevnursesvtitlevwouldvmostvlikelyvbevwhichvofvthevfollowing?
a. First-linevmanager
b. Director
c. Vicevpresidentvofvpatientvcarevservices
d. Chiefvnursevexecutive
ANS:vB,vAvmiddle-levelvmanagervisvcalledvavdirector.vAvlowvmanagerial-vlevelvjobvisvcalledvthevfirst-
linevmanager.vAvnursevinvanvexecutivevlevelvrolevisvcalledvavchiefvnursevexecutivevorvvicevpresidentvofvpatientvcarevservices.
5. AvnursevmanagervwhovusesvFrederickvTaylorsvscientificvmanagementvapproach,vwouldvmostvlikelyv
focusvonvwhichvofvthevfollowing?
, a. Generalvprinciples
b. Positionalvauthority
c. Laborvproductivity
d. Impersonalvrelations
ANS:vC,vThevareavofvfocusvforvscientificvmanagementvisvlaborvproductivity.vInvbureaucraticvtheory,vefficiencyvisvachievedvthroughv
impersonalvrelationsvwithinvavformalvstructurevandvisvbasedvonvpositionalvauthority.vAdministrativevprinciplevtheoryvconsistsvofvpr
inciplesvofvmanagementvthatvarevrelevantvtovanyvorganization.
6. AccordingvtovVroomsvTheoryvofvMotivation,vforce:
a. isvthevperceivedvpossibilityvthatvthevgoalvwillvbevachieved.
b. describesvthevamountvofveffortvonevwillvexertvtovreachvonesvgoal.
c. describesvpeoplevwhovhavevfreevwillvbutvchoosevtovcomplyvwithvordersvtheyvarevgiven.
d. isvavnaturallyvformingvsocialvgroupvthatvcanvbecomevavcontributorvtovanvorganization.
ANS:vB,vAccordingvtovVroomsvTheoryvofvMotivation,vForcevdescribesvthevamountvofveffortvonevwillvexertvtovreachvonesvgoal.v
Valencevspeaksvtovthevlevelvofvattractivenessvorvunattractivenessvofvthevgoal.vExpectancyvisvthevperceivedvpossibilityvthatvthevgoal
vwillvbevachieved.vVroomsvTheoryvofvMotivationvcanvbevdemonstratedvinvthevformvofvanvequation:vForcev=vValencevExpectancy
v(Vroom,v1964).vThevtheoryvproposesvthatvthisvequationvcanvhelpvtovpredictvthevmotivation,vorvforce, vofvanvindividualvasvdescribe
dvbyvVroom.
7. AccordingvtovR.vN.vLussier,vmotivation:
a. isvunconsciouslyvdemonstratedvbyvpeople.
b. occursvexternallyvtovinfluencevbehavior.
c. isvdeterminedvbyvothersvchoices.
d. occursvinternallyvtovinfluencevbehavior.
ANS:vD,vMotivationvisvavprocessvthatvoccursvinternallyvtovinfluencevandvdirectvourvbehaviorvinvordervtovsatisfyvneeds.vMotivationvi
svnotvexplicitlyvdemonstratedvbyvpeople,vbutvrathervitvisvinterpretedvfromvtheirvbehavior.vMotivationvisvwhatevervinfluencesvourvch
oicesvandvcreatesvdirection,vintensity,vandvpersistencevinvourvbehavior.
8. AccordingvtovR.vN.vLussier,vtherevarevcontentvmotivationvtheoriesvandvprocessvmotivationvtheories.v
Whichvofvthevfollowingvisvconsideredvavprocessvmotivationvtheory?
a. Equityvtheory
b. Hierarchyvofvneedsvtheory
c. Existence-relatedness-growthv theory
d. Hygienevmaintenancevandvmotivationvfactors
ANS:vA,vThevprocessvmotivationvtheoriesvarevequityvtheoryvandvexpectancyvtheory.vThevcontentvmotivationvtheoriesvincludevMas
lowsvhierarchyvofvneedsvtheory,vAldefersvexistence-vrelatedness-
growthv(ERG)vtheory,vandvHerzbergsvhygienevmaintenancevfactorsvandvmotivationvfactors.
9. Thevtheoryvthatvincludesvmaintenancevandvmotivationvfactorsvis:
a. Maslowsvhierarchyvofvneeds.
b. Herzbergsvtwo-factorvtheory.
c. McGregorsvtheoryvXvandvtheoryvY.
d. OuchisvtheoryvZ.