HRIR 3021 EXAM #3 STUDY GUIDE
REVIEW QUESTIONS AND ANSWERS
Leaderless group discussion - answer-assessment center exercise in which a team of
five to seven employees is assigned a problem and must work together to solve it within
a certain time period
Benchmarks - answer-measurement tool that gathers ratings of a manager's use of
skills associated with success in managing
Job experiences - answer-combination of relationships, problems, demands, tasks, and
other features of an employee's jobs
Transfer - answer-assignment of an employee to a position in a different area of the
company, usually in a lateral move
Downward move - answer-assignment of an employee to a position with less
responsibility and authority
Promotion - answer-assignment of an employee to a position with greater challenges,
more responsibility, and more authority than in the previous job, usually accompanies
by a pay increase
Externship - answer-employee development through a full-time temporary position at
another organization
Sabbatical - answer-leave of absence from an organization to renew or develop skills
Mentor - answer-experienced, productive senior employee who helps develop a less-
experienced employee (a protégé)
Coach - answer-peer or manager who works with an employee to motivate the
employee, help him or her develop skills, and provide reinforcement and feedback
Self-assessment - answer-use of information by employees to determine their career
interests, values, aptitudes, behavioral tendencies, and development needs
Feedback - answer-information employers give employees about their skills and
knowledge and where these assets fit into the organization's plans
Glass ceiling - answer-circumstances resembling an invisible barrier that keep most
women and minorities from attaining the top jobs in organizations
, Succession planning - answer-process of identifying and tracking high-potential
employees who will be able to fill top management positions when they become vacant
Involuntary turnover - answer-turnover initiated by an employer (often with employees
who would prefer to stay)
Voluntary turnover - answer-turnover initiated by employees (often when the
organization would prefer to keep them)
Outcome fairness - answer-judgment that the consequences given to employees are
just
Procedural justice - answer-judgment that fair methods were used to determine the
consequences an employee receives
Stock options - answer-rights to buy a certain number of shares of stock at a specified
price
Employee stock ownership plan (esop) - answer-arrangement in which the organization
distributes shares of stock to all its employees by placing it in a trust
Balanced scorecard - answer-combination of performance measures directed toward
the company's long- and short-term goals and used as the basis for awarding incentive
pay
Parent country - answer-country in which an organization's headquarters is located
Host country - answer-country (other than the parent country) in which an organization
operates a facility
Third country - answer-country that is neither the parent country nor the host country of
an employer
Expatriates - answer-employees assigned to work in another country
International organization - answer-organization that sets up one or a few facilities in
one or a few foreign countries
Multinational company - answer-organization that builds facilities in a number of
different countries in an effort to minimize production and distribution costs
Global organization - answer-organization that chooses to locate a facility based on the
ability to effectively, efficiently, and flexibly produce a product or service, using cultural
differences as an advantage
REVIEW QUESTIONS AND ANSWERS
Leaderless group discussion - answer-assessment center exercise in which a team of
five to seven employees is assigned a problem and must work together to solve it within
a certain time period
Benchmarks - answer-measurement tool that gathers ratings of a manager's use of
skills associated with success in managing
Job experiences - answer-combination of relationships, problems, demands, tasks, and
other features of an employee's jobs
Transfer - answer-assignment of an employee to a position in a different area of the
company, usually in a lateral move
Downward move - answer-assignment of an employee to a position with less
responsibility and authority
Promotion - answer-assignment of an employee to a position with greater challenges,
more responsibility, and more authority than in the previous job, usually accompanies
by a pay increase
Externship - answer-employee development through a full-time temporary position at
another organization
Sabbatical - answer-leave of absence from an organization to renew or develop skills
Mentor - answer-experienced, productive senior employee who helps develop a less-
experienced employee (a protégé)
Coach - answer-peer or manager who works with an employee to motivate the
employee, help him or her develop skills, and provide reinforcement and feedback
Self-assessment - answer-use of information by employees to determine their career
interests, values, aptitudes, behavioral tendencies, and development needs
Feedback - answer-information employers give employees about their skills and
knowledge and where these assets fit into the organization's plans
Glass ceiling - answer-circumstances resembling an invisible barrier that keep most
women and minorities from attaining the top jobs in organizations
, Succession planning - answer-process of identifying and tracking high-potential
employees who will be able to fill top management positions when they become vacant
Involuntary turnover - answer-turnover initiated by an employer (often with employees
who would prefer to stay)
Voluntary turnover - answer-turnover initiated by employees (often when the
organization would prefer to keep them)
Outcome fairness - answer-judgment that the consequences given to employees are
just
Procedural justice - answer-judgment that fair methods were used to determine the
consequences an employee receives
Stock options - answer-rights to buy a certain number of shares of stock at a specified
price
Employee stock ownership plan (esop) - answer-arrangement in which the organization
distributes shares of stock to all its employees by placing it in a trust
Balanced scorecard - answer-combination of performance measures directed toward
the company's long- and short-term goals and used as the basis for awarding incentive
pay
Parent country - answer-country in which an organization's headquarters is located
Host country - answer-country (other than the parent country) in which an organization
operates a facility
Third country - answer-country that is neither the parent country nor the host country of
an employer
Expatriates - answer-employees assigned to work in another country
International organization - answer-organization that sets up one or a few facilities in
one or a few foreign countries
Multinational company - answer-organization that builds facilities in a number of
different countries in an effort to minimize production and distribution costs
Global organization - answer-organization that chooses to locate a facility based on the
ability to effectively, efficiently, and flexibly produce a product or service, using cultural
differences as an advantage
