LEAN Six Sigma Yellow Belt UPDATED
ACTUAL Exam Questions and CORRECT
Answers
What is 'muda'? - CORRECT ANSWER - It means waste in Japanese
What is "DOWNTIME"? - CORRECT ANSWER - Defects
Overproduction
Waiting
Non-Utilized Talent
Transportation
Inventory
Motion
Extra-Processing
Is receiving the wrong order a defect? - CORRECT ANSWER - Yes, it is a defect of a
process.
What is Overproduction? - CORRECT ANSWER - Making more, earlier, or faster than the
next process needs it.
What is Waiting? - CORRECT ANSWER - The most prevalent waste. Involves eating for
man machine, materials, information etc.
What is non-utilized talent? - CORRECT ANSWER - Not utilizing people's experience,
skills, knowledge, or creativity.
,What is Touches? - CORRECT ANSWER - This refers to Transportation waste. The
unnecessary movement of materials around an organization. This leads to more opportunities for
errors. This can include communication like emails.
What is Inventory waste? - CORRECT ANSWER - includes any materials or supplies in
excess of the appropriate quantity at the appropriate time. This leads to liabilities, greater risk of
theft, loss, damage, or obsolescence.
What is the waste of motion? - CORRECT ANSWER - The waste or people moving
around. Workstation analysis works with optimizing the motion of an individual.
What is Excessive Processing? - CORRECT ANSWER - Any effort that doesn't add value
to the product or service from the customer's perspective. Examples include; Re-work loops or
work-arounds, redundant process steps, extra fields requiring unused information, multiple
signatures, unnecessary completion of templates, forms or documents.
What are the four things you can do to waste? - CORRECT ANSWER - Eliminate the
cause of waste, Simplify the process creating waste, Streamline any complicated process, and
minimize waste being created.
What is DMAIC? - CORRECT ANSWER - Define
Measure
Analyze
Improve
Control
DMAIC is used to find the root cause of problems. It is not necessary for obvious problems. Use
when problem cause is not clear.
When should DMAIC be used? - CORRECT ANSWER - When there is a problem and the
root cause is unknown.
, When the right solution to solve a problem is unknown because the root cause is unknown
When the stakes are high, and we need to be absolutely sure that the solution implemented solves
the problem.
When a persistent problem exists, multiple solutions have been tried, but non have solved the
problem. This is most likely because the root cause is unknown.
Define the scope of DMAIC in each phase. - CORRECT ANSWER - Define- Define the
problem, process and customers of the process. This allows us to see what effects the Customers
will receive and gives us opportunity to create a high level road map for solving.
Measure- Develop a baseline measurement to characterize the problem or current state. Setup
data collection so the situation can be better understood.
Analyze- Collect and analyze causal data to determine the root causes of defects. This allows
root cause to be identified.
Improve- Develop/Implement solutions to remove/reduce sources of problem. Confirm
improvement w/ data. Ensure increased value to customer.
Control- Maintain the gains by documenting and monitoring the improved process.
What is the Roadmap for each phase in DMAIC? - CORRECT ANSWER - Define-
Project Charter, Voice of the Customer, SIPOC
Measure- Select Measures, Data Collection Planning, Operational Definitions, Baseline Data
Analyze- Process Analysis, Brainstorm Root Causes, Pareto Charts, Develop Hypthesis
Improve- Create Flow, Mistake-Proofing: Poka-yoke, Visual Management & 55
ACTUAL Exam Questions and CORRECT
Answers
What is 'muda'? - CORRECT ANSWER - It means waste in Japanese
What is "DOWNTIME"? - CORRECT ANSWER - Defects
Overproduction
Waiting
Non-Utilized Talent
Transportation
Inventory
Motion
Extra-Processing
Is receiving the wrong order a defect? - CORRECT ANSWER - Yes, it is a defect of a
process.
What is Overproduction? - CORRECT ANSWER - Making more, earlier, or faster than the
next process needs it.
What is Waiting? - CORRECT ANSWER - The most prevalent waste. Involves eating for
man machine, materials, information etc.
What is non-utilized talent? - CORRECT ANSWER - Not utilizing people's experience,
skills, knowledge, or creativity.
,What is Touches? - CORRECT ANSWER - This refers to Transportation waste. The
unnecessary movement of materials around an organization. This leads to more opportunities for
errors. This can include communication like emails.
What is Inventory waste? - CORRECT ANSWER - includes any materials or supplies in
excess of the appropriate quantity at the appropriate time. This leads to liabilities, greater risk of
theft, loss, damage, or obsolescence.
What is the waste of motion? - CORRECT ANSWER - The waste or people moving
around. Workstation analysis works with optimizing the motion of an individual.
What is Excessive Processing? - CORRECT ANSWER - Any effort that doesn't add value
to the product or service from the customer's perspective. Examples include; Re-work loops or
work-arounds, redundant process steps, extra fields requiring unused information, multiple
signatures, unnecessary completion of templates, forms or documents.
What are the four things you can do to waste? - CORRECT ANSWER - Eliminate the
cause of waste, Simplify the process creating waste, Streamline any complicated process, and
minimize waste being created.
What is DMAIC? - CORRECT ANSWER - Define
Measure
Analyze
Improve
Control
DMAIC is used to find the root cause of problems. It is not necessary for obvious problems. Use
when problem cause is not clear.
When should DMAIC be used? - CORRECT ANSWER - When there is a problem and the
root cause is unknown.
, When the right solution to solve a problem is unknown because the root cause is unknown
When the stakes are high, and we need to be absolutely sure that the solution implemented solves
the problem.
When a persistent problem exists, multiple solutions have been tried, but non have solved the
problem. This is most likely because the root cause is unknown.
Define the scope of DMAIC in each phase. - CORRECT ANSWER - Define- Define the
problem, process and customers of the process. This allows us to see what effects the Customers
will receive and gives us opportunity to create a high level road map for solving.
Measure- Develop a baseline measurement to characterize the problem or current state. Setup
data collection so the situation can be better understood.
Analyze- Collect and analyze causal data to determine the root causes of defects. This allows
root cause to be identified.
Improve- Develop/Implement solutions to remove/reduce sources of problem. Confirm
improvement w/ data. Ensure increased value to customer.
Control- Maintain the gains by documenting and monitoring the improved process.
What is the Roadmap for each phase in DMAIC? - CORRECT ANSWER - Define-
Project Charter, Voice of the Customer, SIPOC
Measure- Select Measures, Data Collection Planning, Operational Definitions, Baseline Data
Analyze- Process Analysis, Brainstorm Root Causes, Pareto Charts, Develop Hypthesis
Improve- Create Flow, Mistake-Proofing: Poka-yoke, Visual Management & 55
