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I I ! 15th Edition By Stephen P. Robbins
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I I ! Chapters 1 - 18, Complete
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,Contents
1. Managers and You in the Workplace
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2. Making Decisions
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3. Influence of the External Environment and the Organization’s Culture
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4. Managing in a Global Environment
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5. ManagingDiversity I!
6. Managing Social Responsibility and Ethics
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7. Managing Change and Disruptive Innovation
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8. Foundations of Planning II! II!
9. Managing Strategy I!
10. EntrepreneurialVentures I!
11. DesigningOrganizational Structure I! I!
12. Managing Human Resources I! I!
13. Managing Groups and Teams II! II! II!
14. Managing Communication I!
15. Understanding and Managing Individual Behavior II! II! II! II!
16. Motivating Employees I!
17. Being an Effective Leader
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18. Controlling People and Operations II! II! II!
,Chapter 1 Managers and You in the Workplace II! II! II! II! II! II! II!
1) Time should be considered a(n) resource. II! II! II! II!
A) abundant
B) diminishing
C) limited
D) renewabl
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C Diff: 2
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AACSB: Analytical thinking I I ! II!
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
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Classification: Concept I I !
2) One method to become more efficient in managing your time is to
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A) classify each activity or task as A, B, or C II! II! I! II! II! II! II! II! II!
B) schedule more in one day than you can reasonably expect to finish II! II! II! II! II! II! II! II! II! II! II!
C) enlist the aid of a management coach to keep you on task II! II! II! II! II! II! II! II! II! II! II!
D) shorten deadlines so you will be pressed to complete tasks early II! II! II! II! II! II! II! II! II! II!
I ANSWER: A
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AACSB: Application of knowledge I I ! II! II!
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
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Classification: Concept I I !
3) Technology makes it easier to stay connected but . I! II! II! II! II! I! II!
A) there is always the risk of security breaches and the theft of information necessary for good
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I time management practices
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B) it raises expectations on the part of those to whom we are connected
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C) technology fails, batteries lose power, and their effectiveness wanes I! II! II! II! II! II! II! II!
D) it also presents constant distractions, making it difficult to stay on task
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I ANSWER: D
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AACSB: Reflective thinking I I ! II!
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
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Classification: Critical thinking I I ! II!
, 4) In today's workplace, .
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A) women are more likely than men to be promoted into management II! II! II! II! II! II! II! II! II! II!
B) many employees perform work that in the past was considered managerial activities
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C) women tend to be more effective supervisors than men II! II! II! II! II! II! II! II!
D) most organizations have eliminated the title of II! II! II! II! II! II!
manager ANSWER: B
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AACSB: Reflective thinking I I ! II!
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
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Classification: Concept I I !
5) Because this is her first job, Melanie was unclear about what managers actually do.
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I Fortunately her training materials explained that a manager's job focuses on
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A) performing clerical duties II! II!
B) personal achievement II!
C) helping others accomplish their work goals II! II! II! II! II!
D) supervising groups rather than individual employees II! II! II! II! II!
I ANSWER: C
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AACSB: Analytical thinking; Application of knowledge
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Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
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Classification: Application I I !
6) An individual who works with and through other people by coordinating their work activities
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I in order to accomplish organizational goals is
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A) an assembly line worker II! I! II!
B) a laborer II!
C) a manager II!
D) a
salesperson
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ANSWER: C
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Diff: 1
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AACSB: Reflective thinking I I ! II!
Learning Obj: LO 1.1: Tell who managers are and where they work; Know how to manage your
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Classification: Concept I I !