Apple Device support Exam Questions and
Answers 100% Pass
Which iPadOS setting should you set to control the maximum decibel level
so that it's comfortable to use your iPad with headphones? - ✔✔Sounds
How much free iCloud storage do Managed Apple IDs that are created
with Apple School Manager receive? - ✔✔200 GB
Which feature prevents unauthorized use of a remotely wiped iPhone,
iPad, Apple Watch, or Mac if the device is lost or stolen? - ✔✔Activation
Lock
Aileen often works offline on her MacBook Air. When she makes changes
to Pages, Numbers, and Keynote files, she relies on the autosave feature
and iCloud to keep her documents updated.
1
100% Pass Guarantee Katelyn Whitman, All Rights
,How does macOS handle changes to local documents that are stored in
iCloud? - ✔✔It caches the changes, then silently pushes them when an
internet connection to the iCloud servers becomes available.
Where can you check the real-time service status of Apple network
services? - ✔✔apple.com/support/systemstatus
Which macOS feature lets multiple users log in at the same time and access
some of the same resources? - ✔✔Fast user switching
Which two System Settings can you use to change your login password if
you are logged in to your user account? - ✔✔Users & Groups &
Touch ID & Password
Which four options are available from the macOS Recovery window? -
✔✔Safari
Disk Utility
Reinstall macOS
Restore from Time Machine
2
100% Pass Guarantee Katelyn Whitman, All Rights
, A Relocated Items folder alias appeared on your desktop after you updated
macOS.
Why did this folder appear after the macOS update? - ✔✔Some of your
files' previous locations were incompatible with current macOS Security
settings.
What happens when you revive an Intel-based Mac with Apple
Configurator for Mac? - ✔✔It updates the firmware on the Apple T2
Security Chip.
What should you use to revive a Mac with Apple silicon that becomes
unresponsive when the macOS installation process is interrupted by a
power failure? - ✔✔Apple Configurator for Mac
Which feature of macOS Recovery should you use when you need to
transfer files from a Mac with Apple silicon? - ✔✔Share Disk
How do you start up an Intel-based Mac in safe mode? - ✔✔Press and hold
the Shift key during startup and log in as Administrator.
3
100% Pass Guarantee Katelyn Whitman, All Rights
Answers 100% Pass
Which iPadOS setting should you set to control the maximum decibel level
so that it's comfortable to use your iPad with headphones? - ✔✔Sounds
How much free iCloud storage do Managed Apple IDs that are created
with Apple School Manager receive? - ✔✔200 GB
Which feature prevents unauthorized use of a remotely wiped iPhone,
iPad, Apple Watch, or Mac if the device is lost or stolen? - ✔✔Activation
Lock
Aileen often works offline on her MacBook Air. When she makes changes
to Pages, Numbers, and Keynote files, she relies on the autosave feature
and iCloud to keep her documents updated.
1
100% Pass Guarantee Katelyn Whitman, All Rights
,How does macOS handle changes to local documents that are stored in
iCloud? - ✔✔It caches the changes, then silently pushes them when an
internet connection to the iCloud servers becomes available.
Where can you check the real-time service status of Apple network
services? - ✔✔apple.com/support/systemstatus
Which macOS feature lets multiple users log in at the same time and access
some of the same resources? - ✔✔Fast user switching
Which two System Settings can you use to change your login password if
you are logged in to your user account? - ✔✔Users & Groups &
Touch ID & Password
Which four options are available from the macOS Recovery window? -
✔✔Safari
Disk Utility
Reinstall macOS
Restore from Time Machine
2
100% Pass Guarantee Katelyn Whitman, All Rights
, A Relocated Items folder alias appeared on your desktop after you updated
macOS.
Why did this folder appear after the macOS update? - ✔✔Some of your
files' previous locations were incompatible with current macOS Security
settings.
What happens when you revive an Intel-based Mac with Apple
Configurator for Mac? - ✔✔It updates the firmware on the Apple T2
Security Chip.
What should you use to revive a Mac with Apple silicon that becomes
unresponsive when the macOS installation process is interrupted by a
power failure? - ✔✔Apple Configurator for Mac
Which feature of macOS Recovery should you use when you need to
transfer files from a Mac with Apple silicon? - ✔✔Share Disk
How do you start up an Intel-based Mac in safe mode? - ✔✔Press and hold
the Shift key during startup and log in as Administrator.
3
100% Pass Guarantee Katelyn Whitman, All Rights
