DECA BUSINESS ADMINISTRATION
CORE PRACTICE EXAM QUESTIONS
AND ANSWERS 100% SOLVED
What is likely to happen if a business fails to monitor its inventory of office
supplies?
A) Employee productivity decreases
B) Restocking fees increase
C) Employee productivity increases
D) Restocking fees decrease. - ✔✔Employee productivity decreases.
A good way to prevent accidents in the workplace is to
A) eliminate human error
B) purchase workers' compensation insurance
C) practice good housekeeping
D) post emergency numbers. - ✔✔practice good housekeeping.
Which of the following is not a main cause of cultural insensitivity:
A) Ethnocentrism
B) The role of women
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©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
,C) Fear
D) Ignorance - ✔✔The role of women
Vicki agreed to bring the poster board for her group project, and she would
have forgotten if her classmate Dalton hadn't called and reminded her the
night before. This is an example of how
A) monitoring projects creates accountability.
B) projects should be done individually.
C) communications among project members are usually problematic.
D) the more people involved with a project, the more complicated it is. -
✔✔monitoring projects creates accountability.
Jared was just hired for a new job. The employee who interviewed him and
took him through the hiring process works in
A) operations management
B) marketing management
C) banking services
D) human resources management. - ✔✔human resources management.
A customer asks a salesperson about a specific advertisement in last
Sunday's newspaper. Which of the following would help the salesperson
assist the customer:
A) Knowledge of the products being promoted
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©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
,B) Knowledge of the store's promotional budget
C) Knowledge of the store's policies
D) Knowledge of the customer's preferences - ✔✔Knowledge of the
products being promoted
Which of the following is a disadvantage of a checking account:
A) Overdraft protection
B) Direct payroll deposit
C) Account balance requirement
D) Online transaction options - ✔✔Account balance requirement
What should salespeople do when they must cope with customers who are
being disagreeable?
A) Use product knowledge to prove they are wrong
B) Listen patiently and try to stay calm
C) Speed up the sale to minimize opportunity for disagreement
D) Ask them to come back when they are ready to buy - ✔✔Listen patiently
and try to stay calm
Which of the following do many businesses include on their websites in
order to obtain feedback from customers:
A) Portable document format
B) Email inquiry field
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©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
, C) Electronic file attachment
D) Computer programming code - ✔✔Email inquiry field
The primary purpose of collaborative software applications in the business
environment is to
A) share information
B) interpret data
C) archive old documents
D) maintain authority. - ✔✔share information.
Which of the following is an example of a text-oriented graphic that is often
used to illustrate a business process or organizational structure:
A) Pictograph
B) Flowchart
C) Map
D) Pie chart - ✔✔Flowchart
Cecelia wants to purchase a home. How could her bank help her with this
goal?
A) Offer wealth management
B) Provide a mortgage
C) Offer mobile check deposit
D) Provide brokerage services - ✔✔Provide a mortgage
4
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
CORE PRACTICE EXAM QUESTIONS
AND ANSWERS 100% SOLVED
What is likely to happen if a business fails to monitor its inventory of office
supplies?
A) Employee productivity decreases
B) Restocking fees increase
C) Employee productivity increases
D) Restocking fees decrease. - ✔✔Employee productivity decreases.
A good way to prevent accidents in the workplace is to
A) eliminate human error
B) purchase workers' compensation insurance
C) practice good housekeeping
D) post emergency numbers. - ✔✔practice good housekeeping.
Which of the following is not a main cause of cultural insensitivity:
A) Ethnocentrism
B) The role of women
1
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
,C) Fear
D) Ignorance - ✔✔The role of women
Vicki agreed to bring the poster board for her group project, and she would
have forgotten if her classmate Dalton hadn't called and reminded her the
night before. This is an example of how
A) monitoring projects creates accountability.
B) projects should be done individually.
C) communications among project members are usually problematic.
D) the more people involved with a project, the more complicated it is. -
✔✔monitoring projects creates accountability.
Jared was just hired for a new job. The employee who interviewed him and
took him through the hiring process works in
A) operations management
B) marketing management
C) banking services
D) human resources management. - ✔✔human resources management.
A customer asks a salesperson about a specific advertisement in last
Sunday's newspaper. Which of the following would help the salesperson
assist the customer:
A) Knowledge of the products being promoted
2
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
,B) Knowledge of the store's promotional budget
C) Knowledge of the store's policies
D) Knowledge of the customer's preferences - ✔✔Knowledge of the
products being promoted
Which of the following is a disadvantage of a checking account:
A) Overdraft protection
B) Direct payroll deposit
C) Account balance requirement
D) Online transaction options - ✔✔Account balance requirement
What should salespeople do when they must cope with customers who are
being disagreeable?
A) Use product knowledge to prove they are wrong
B) Listen patiently and try to stay calm
C) Speed up the sale to minimize opportunity for disagreement
D) Ask them to come back when they are ready to buy - ✔✔Listen patiently
and try to stay calm
Which of the following do many businesses include on their websites in
order to obtain feedback from customers:
A) Portable document format
B) Email inquiry field
3
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
, C) Electronic file attachment
D) Computer programming code - ✔✔Email inquiry field
The primary purpose of collaborative software applications in the business
environment is to
A) share information
B) interpret data
C) archive old documents
D) maintain authority. - ✔✔share information.
Which of the following is an example of a text-oriented graphic that is often
used to illustrate a business process or organizational structure:
A) Pictograph
B) Flowchart
C) Map
D) Pie chart - ✔✔Flowchart
Cecelia wants to purchase a home. How could her bank help her with this
goal?
A) Offer wealth management
B) Provide a mortgage
C) Offer mobile check deposit
D) Provide brokerage services - ✔✔Provide a mortgage
4
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
