ASAP EXAM QUESTIONS WITH CORRECT ANSWERS

Twenty-first century business leaders must be able to: a. Bring out the best in a diverse workforce b. Minimize change and uncertainty c. Identify the best way to complete work tasks d. Access the greatest amount of information possible e. All the above a. Bring out the best in a diverse workforce (220) Intelligent risk-taking relies on a mindset that allows for: a. Mistakes b. Failure c. Success d. All the above e. a and c only Team members can take on both task roles and people/process roles. When in a people/process role, a team member would: a. Initiate activities b. Clarify points c. Summarize agreements d. All the above e. None of the above MIT's Human Dynamics Laboratory found that patterns of communication were the most important predictor of a team's success. Communication characteristics of successful teams include: a. Everyone on the team talks and listens in roughly equal amounts b. Members carry on side conversations within the team c. Members take breaks to explore outside the team d. All the above You are sending an email to your team that contains instructions for how to place supply orders using the new online system. Which of the following subject lines is most appropriate? a. Important information about ordering b. helpful tips c. Instructions for new online supply ordering system d. Order your own supplies! e. FYI: Supplies c. Instructions for new online supply ordering system (76) When posting on any social media tool (including FB, Twitter, etc.), always assume your words and photos: a. Can and will be found by current and future employers, regardless of privacy settings. b. Will be judged by others as a reflection of your character. c. Will remain available online forever. d. May create professional consequences for personal activities. e. All the above e. All the above (79-80) Former employees represent what kind of security threat? a. Internal b. External c. Partners d. Minimal e. They are not a security threat b. External (83) You are made aware of a job opportunity that isn't yet advertised to the general public. This is an example of: a. the formal job market b. the informal job market c. the informational job market d. insider trading e. none of the above b. the informal job market (88) The best positive feedback is all of the following except: a. timely and specific b. recognizes effort and behavior c. focused on personal impact d. frequent (but not overly so) e. only offered by management or those in leadership positions e. only offered by management or those in leadership positions (36) Which of the following statements best describes "direct" people? a. they are expressive and readily share their feelings. b. they are reserved and formal c. they are forceful, extroverted, and fast-paced d. they are cautious, introverted and slower-paced e. they tend to favor facts, data and task over relationships and feelings Avoiding eye contact with others is often associated with: a. confidence b. trustworthiness c. poise d. discomfort e. maturity Constructive criticism should be offered: