Servsafe Manager Exam Practice
Questions and Answers 100% Pass
foodborne illness - ANSWER✔✔-a disease transmitted to people by food
An illness is considered an outbreak when... - ANSWER✔✔-• atleast 2
people have the same symptoms after eating the same food
• an investigation is conducted by state and local regulatory authorities
• outbreak is confirmed by a labratory analysis
how many people get sick from unsafe foods a year - ANSWER✔✔-
millions
What is the first challenge operations have when it
comes to food safety and why? - ANSWER✔✔-• Time (pressure to work
quicky can make it hard to take the time to follow food safety practices)
What is the second challenge operations have when it comes to food safety
and why? - ANSWER✔✔-Language and Culture (Your staff may speak a
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,different language than you do. This can make it difficult to communicate.
Cultural differences can also influence how food handlers view food safety.
What is the third challenge operations have when it
comes to food safety and why? - ANSWER✔✔-Literacy and Education
(Staff often have different levels of education. This makes it more
challenging to teach them food safety.
What is the fourth challenge operations have when it comes to food safety
and why? - ANSWER✔✔-Pathogens (Illness-causing microorganisms are
more frequently found on types of food that once were considered safe.)
What is the fifth challenge operations have when it comes to food safety
and why? - ANSWER✔✔-Unapproved suppliers ( Food that is recieved
from suppliers that are not practicing food safety can cause a foodborne-
illness outbreak.)
What is the sixth challenge operations have when it comes to food safety? -
ANSWER✔✔-High-risk customers (the number of customers at high risk
for getting a foodborne illness is increasing. An example of this is the
growing elderly population.)
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,What is the seventh challenge operations have when it comes to food
safety? - ANSWER✔✔-Staff turnover (training new staff leaves less time for
food safety training)
What is the cost of foodborne illnesses? - ANSWER✔✔-One outbreak can
cost an operation thousands of dollars, and it can result in closure.
What are the costs of foodborne illnesses to an operation? - ANSWER✔✔-
•loss of customers and sales
•loss of reputation
•negative media exposure
•lowered staff morale
•lawsuits and legal fees
•staff missing work
•increased insurance premiums
•staff retraining
What are the cost of foodborne illnesses to the victim? - ANSWER✔✔-•lost
work
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, •medical costs and long-term disablity
•death
What is unsafe food usually the result of? - ANSWER✔✔-contamination
(the presence of harmful substances in food)
what is a way to prevent foodborne illnesses? - ANSWER✔✔-recognize the
contaminants that can make food unsafe (pathogens, chemicals, physical
objects, and certain unsafe practices in your operation)
How many categories are contaminants divided into? - ANSWER✔✔-3
What is the first category of contaminants - ANSWER✔✔-Biological
(Pathogens are the greatest threat to food safety. They include certain
viruses, parasites, fungi, and bacteria. Some plants, mushrooms, and
seafood that carry harmful toxins (poisons) are also included im this
group.) This category is responsible for most foodborne illnesses.
What is the second category of contaminants? - ANSWER✔✔-Chemical
(Foodservice chemicals can contaminate food if they are used incorrectly.
Chemical contaminates may include cleaners, sanitizers, and polishes.)
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Questions and Answers 100% Pass
foodborne illness - ANSWER✔✔-a disease transmitted to people by food
An illness is considered an outbreak when... - ANSWER✔✔-• atleast 2
people have the same symptoms after eating the same food
• an investigation is conducted by state and local regulatory authorities
• outbreak is confirmed by a labratory analysis
how many people get sick from unsafe foods a year - ANSWER✔✔-
millions
What is the first challenge operations have when it
comes to food safety and why? - ANSWER✔✔-• Time (pressure to work
quicky can make it hard to take the time to follow food safety practices)
What is the second challenge operations have when it comes to food safety
and why? - ANSWER✔✔-Language and Culture (Your staff may speak a
Copyright ©EMILLYCHARLOTE 2025 ACADEMIC YEAR, ALL RIGHTS RESERVED. Page 1/115
,different language than you do. This can make it difficult to communicate.
Cultural differences can also influence how food handlers view food safety.
What is the third challenge operations have when it
comes to food safety and why? - ANSWER✔✔-Literacy and Education
(Staff often have different levels of education. This makes it more
challenging to teach them food safety.
What is the fourth challenge operations have when it comes to food safety
and why? - ANSWER✔✔-Pathogens (Illness-causing microorganisms are
more frequently found on types of food that once were considered safe.)
What is the fifth challenge operations have when it comes to food safety
and why? - ANSWER✔✔-Unapproved suppliers ( Food that is recieved
from suppliers that are not practicing food safety can cause a foodborne-
illness outbreak.)
What is the sixth challenge operations have when it comes to food safety? -
ANSWER✔✔-High-risk customers (the number of customers at high risk
for getting a foodborne illness is increasing. An example of this is the
growing elderly population.)
Copyright ©EMILLYCHARLOTE 2025 ACADEMIC YEAR, ALL RIGHTS RESERVED. Page 2/115
,What is the seventh challenge operations have when it comes to food
safety? - ANSWER✔✔-Staff turnover (training new staff leaves less time for
food safety training)
What is the cost of foodborne illnesses? - ANSWER✔✔-One outbreak can
cost an operation thousands of dollars, and it can result in closure.
What are the costs of foodborne illnesses to an operation? - ANSWER✔✔-
•loss of customers and sales
•loss of reputation
•negative media exposure
•lowered staff morale
•lawsuits and legal fees
•staff missing work
•increased insurance premiums
•staff retraining
What are the cost of foodborne illnesses to the victim? - ANSWER✔✔-•lost
work
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, •medical costs and long-term disablity
•death
What is unsafe food usually the result of? - ANSWER✔✔-contamination
(the presence of harmful substances in food)
what is a way to prevent foodborne illnesses? - ANSWER✔✔-recognize the
contaminants that can make food unsafe (pathogens, chemicals, physical
objects, and certain unsafe practices in your operation)
How many categories are contaminants divided into? - ANSWER✔✔-3
What is the first category of contaminants - ANSWER✔✔-Biological
(Pathogens are the greatest threat to food safety. They include certain
viruses, parasites, fungi, and bacteria. Some plants, mushrooms, and
seafood that carry harmful toxins (poisons) are also included im this
group.) This category is responsible for most foodborne illnesses.
What is the second category of contaminants? - ANSWER✔✔-Chemical
(Foodservice chemicals can contaminate food if they are used incorrectly.
Chemical contaminates may include cleaners, sanitizers, and polishes.)
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