LEARNING AND DEVELOPMENT APHR
EXAM 2025 QUESTIONS AND ANSWERS
Organizations use comparative analysis to determine which of the following?
a) if a new strategy needs to be revised
b) if a policy, process, or program is working
c) if goals are specific, measurable, attainable, and relevant
d) if the organization's intervention is effective in reaching a new baseline - ANS B.
Organizations use comparative analysis to determine if a policy, process, or program is working.
This entails comparing current metrics to a baseline metric.
Which of the following best explains why it is important to reward and recognize agents of
change?
a) It creates the conditions to find new hires.
b) It signals to employees that backing change will pay off.
c) It promotes communication and collaboration among teams.
d) It emphasizes organizational change over change management. - ANS B. Organizations
that reward agents of change send the message that supporting change efforts can pay off.
Which training type takes place in a classroom and replicates the work environment and
equipment?
a) simulation
b) vestibule training
c) internship
d) apprenticeship - ANS B. Vestibule training takes place away from the job site in order to
shelter the employee from the pressures of the actual work.
1 Copyright ©BRIGHSTARS ALL RIGHTS RESERVED 2025
, Which of the following is most characteristic of the exploration stage of the career life cycle?
a) During this stage, employees typically reach the point in an organization where the use of
their talents is optimized, and performance may stagnate at this time.
b) During this stage, employees typically identify interests and opportunities, although
performance may be low.
c) During this stage, employees begin to pull away from work, and performance typically
declines.
d) During this stage, employees find a meaningful role in an organization, and performance
typically increases. - ANS B. The first traditional career stage involves identifying interests
and opportunities.
All of the following are phases of training evaluation EXCEPT:
a) reaction
b) learning
c) behavior
d) implementation - ANS D. Implementation takes place before the evaluation of a training
program
The foundation for organizational change is which of the following?
a) HR's ability to communicate why the change is being made
b) transparency and support between managers and employees
c) leadership's ability to create a clear vision to direct the change effort
d) communication and collaboration between leadership and human resources - ANS D. The
foundation for organizational change is the communication and collaboration between
leadership and human resources. While HR may not help leaders develop change initiatives, HR
professionals do lead and manage them.
After a year of high employee turnover, a manager decides to hold an additional meeting each
Monday with her team in an informal setting. It is the manager's hope that employees with
have more opportunities to engage in impromptu conversations that might result in
collaborative efforts, meaningful contributions to team projects, and useful information for
new hires. Which of the following learning structures has this manager chosen?
a) parallel learning
2 Copyright ©BRIGHSTARS ALL RIGHTS RESERVED 2025
EXAM 2025 QUESTIONS AND ANSWERS
Organizations use comparative analysis to determine which of the following?
a) if a new strategy needs to be revised
b) if a policy, process, or program is working
c) if goals are specific, measurable, attainable, and relevant
d) if the organization's intervention is effective in reaching a new baseline - ANS B.
Organizations use comparative analysis to determine if a policy, process, or program is working.
This entails comparing current metrics to a baseline metric.
Which of the following best explains why it is important to reward and recognize agents of
change?
a) It creates the conditions to find new hires.
b) It signals to employees that backing change will pay off.
c) It promotes communication and collaboration among teams.
d) It emphasizes organizational change over change management. - ANS B. Organizations
that reward agents of change send the message that supporting change efforts can pay off.
Which training type takes place in a classroom and replicates the work environment and
equipment?
a) simulation
b) vestibule training
c) internship
d) apprenticeship - ANS B. Vestibule training takes place away from the job site in order to
shelter the employee from the pressures of the actual work.
1 Copyright ©BRIGHSTARS ALL RIGHTS RESERVED 2025
, Which of the following is most characteristic of the exploration stage of the career life cycle?
a) During this stage, employees typically reach the point in an organization where the use of
their talents is optimized, and performance may stagnate at this time.
b) During this stage, employees typically identify interests and opportunities, although
performance may be low.
c) During this stage, employees begin to pull away from work, and performance typically
declines.
d) During this stage, employees find a meaningful role in an organization, and performance
typically increases. - ANS B. The first traditional career stage involves identifying interests
and opportunities.
All of the following are phases of training evaluation EXCEPT:
a) reaction
b) learning
c) behavior
d) implementation - ANS D. Implementation takes place before the evaluation of a training
program
The foundation for organizational change is which of the following?
a) HR's ability to communicate why the change is being made
b) transparency and support between managers and employees
c) leadership's ability to create a clear vision to direct the change effort
d) communication and collaboration between leadership and human resources - ANS D. The
foundation for organizational change is the communication and collaboration between
leadership and human resources. While HR may not help leaders develop change initiatives, HR
professionals do lead and manage them.
After a year of high employee turnover, a manager decides to hold an additional meeting each
Monday with her team in an informal setting. It is the manager's hope that employees with
have more opportunities to engage in impromptu conversations that might result in
collaborative efforts, meaningful contributions to team projects, and useful information for
new hires. Which of the following learning structures has this manager chosen?
a) parallel learning
2 Copyright ©BRIGHSTARS ALL RIGHTS RESERVED 2025
