LLPSD - FF1 Chapter 4- Questions &
Answers
What is the second step in the five-step process of receiving and dispatching emergency calls?
a. Confirmation
b. Classification/prioritization
c. Caller interrogation
d. Location validation Correct Ans-d. Location Validation (1. Call receipt 2. Location
validation 3. Classification & prioritization 4. Unit selection 5. Dispatch)
What is the term for a phone line that connects two predetermined points?
a. Dedicated circuit
b. Direct line
c. Private line
d. Local circuit Correct Ans-b. Direct line
What is the term for a radio that transmits and receives on different frequencies?
a. Duplex
b. Repeater
c. Cross-band
d. Binary Correct Ans-a. Duplex
What is the term for a two-way radio that is permanently mounted in a vehicle?
, a. Portable radio
b. Repeater
c. Mobile radio
d. Hi-band radio Correct Ans-c. Mobile radio
What is the term for communications center dispatchers?
a. Public afety answering technicians
b. 911 receptionists
c. Signals technicians
d. Telecommunicators Correct Ans-d. Telecommunicators
What is the third step in the five-step process of receiving and dispatching an emergency call?
a. Classification and prioritization
b. Caller instruction
c. Unit selection
d. Unit notification Correct Ans-a. Classification and prioritization (1. call receipt 2. location
validation 3. classification & prioritization 4. unit selection 5. dispatch)
What is the usual response when a caller disconnects before full information can be gathered and
the dispatcher cannot reconnect by calling the caller back?
a. Send a full complement of responders, including police, EMS, and fire
b. Send a single engine to assess the situation
c. Dispatch a police unit to check on the caller
Answers
What is the second step in the five-step process of receiving and dispatching emergency calls?
a. Confirmation
b. Classification/prioritization
c. Caller interrogation
d. Location validation Correct Ans-d. Location Validation (1. Call receipt 2. Location
validation 3. Classification & prioritization 4. Unit selection 5. Dispatch)
What is the term for a phone line that connects two predetermined points?
a. Dedicated circuit
b. Direct line
c. Private line
d. Local circuit Correct Ans-b. Direct line
What is the term for a radio that transmits and receives on different frequencies?
a. Duplex
b. Repeater
c. Cross-band
d. Binary Correct Ans-a. Duplex
What is the term for a two-way radio that is permanently mounted in a vehicle?
, a. Portable radio
b. Repeater
c. Mobile radio
d. Hi-band radio Correct Ans-c. Mobile radio
What is the term for communications center dispatchers?
a. Public afety answering technicians
b. 911 receptionists
c. Signals technicians
d. Telecommunicators Correct Ans-d. Telecommunicators
What is the third step in the five-step process of receiving and dispatching an emergency call?
a. Classification and prioritization
b. Caller instruction
c. Unit selection
d. Unit notification Correct Ans-a. Classification and prioritization (1. call receipt 2. location
validation 3. classification & prioritization 4. unit selection 5. dispatch)
What is the usual response when a caller disconnects before full information can be gathered and
the dispatcher cannot reconnect by calling the caller back?
a. Send a full complement of responders, including police, EMS, and fire
b. Send a single engine to assess the situation
c. Dispatch a police unit to check on the caller
