NURS 5220: MODULE 1 QUESTIONS AND
CORRECT DETAILED ANSWERS VERIFIED
BY EXPERT | ALREADY PASSED | NEW
UPDATE 2025
SOAP note - ANSWER SOAP note is both a process and a documentation
format
The Partnership with the Patient - ANSWER Getting to know your client:
Culture
Physical characteristics Influence on health and illness
Beliefs and behaviors Family relationships Preparing to be an effective health care
provider
The History and Interviewing process - ANSWER The history and physical exam
begin the diagnostic and treatment process
The techniques you will learn are orderly but not rigid
To prevent misinterpretations and misperceptions, you must make every effort to
view the patient's perspective.
GOALS - ANSWER Discover information leading to diagnosis and management
Provide information about diagnosis
,Negotiate and share health care management
Counsel about disease prevention
Autonomy - ANSWER Patient's self-determination
Beneficence - ANSWER Do good for the patient
Nonmaleficence - ANSWER Do no harm to the patient
Utilitarianism - ANSWER Appropriate use of resources for the greater good
Fairness and Justice - ANSWER Equitable treatment of all
Deontological imperatives - ANSWER Care delivered according to traditions
and in cultural contexts
Factors that Enhance Communication - ANSWER Establishing a positive patient
relationship depends on communication built on: Courtesy Comfort Connection
Confirmation Confidentiality
Be Professional:
Attire & Response
,Enhancing Patient Responses - ANSWER Establish rapport and trust-Seek
connection
Open-Ended Question-Allows patient discretion about the extent of an answer
Direct Question-Seeks specific information
Leading Question
-May limit the information provided to what the patient thinks you want to know
If the patient does not understand what you are asking, remember to: -
ANSWER Facilitate: Encourage your patient to say more
Reflect: Repeat what you have heard.
Clarify: Ask "What do you mean?"
Empathize: Show understanding and acceptance.
Confront: Address disturbing patient behavior.
Interpret: Repeat what you have heard to confirm the patient's meaning.
Communication TensionsLimit barriers - ANSWER curiosity about you
anxiety
, silence
depression
crying
physical intimacy
emotional intimacy
anger
avoidance
financial considerations
Setting for the Interview - ANSWER comfort
removal of physical barriers
good lighting
privacy
quiet
unobtrusive access to clock
Taking the history usually begins... - ANSWER your relationship with the
patient
Structure of the History - ANSWER Identifiers: name, date, time, age, gender,
race, occupation, and referral source
• Chief concern/complaint (CC)
• History of present illness (HPI)
• Past medical history (PMH)
• Family history (FH)
CORRECT DETAILED ANSWERS VERIFIED
BY EXPERT | ALREADY PASSED | NEW
UPDATE 2025
SOAP note - ANSWER SOAP note is both a process and a documentation
format
The Partnership with the Patient - ANSWER Getting to know your client:
Culture
Physical characteristics Influence on health and illness
Beliefs and behaviors Family relationships Preparing to be an effective health care
provider
The History and Interviewing process - ANSWER The history and physical exam
begin the diagnostic and treatment process
The techniques you will learn are orderly but not rigid
To prevent misinterpretations and misperceptions, you must make every effort to
view the patient's perspective.
GOALS - ANSWER Discover information leading to diagnosis and management
Provide information about diagnosis
,Negotiate and share health care management
Counsel about disease prevention
Autonomy - ANSWER Patient's self-determination
Beneficence - ANSWER Do good for the patient
Nonmaleficence - ANSWER Do no harm to the patient
Utilitarianism - ANSWER Appropriate use of resources for the greater good
Fairness and Justice - ANSWER Equitable treatment of all
Deontological imperatives - ANSWER Care delivered according to traditions
and in cultural contexts
Factors that Enhance Communication - ANSWER Establishing a positive patient
relationship depends on communication built on: Courtesy Comfort Connection
Confirmation Confidentiality
Be Professional:
Attire & Response
,Enhancing Patient Responses - ANSWER Establish rapport and trust-Seek
connection
Open-Ended Question-Allows patient discretion about the extent of an answer
Direct Question-Seeks specific information
Leading Question
-May limit the information provided to what the patient thinks you want to know
If the patient does not understand what you are asking, remember to: -
ANSWER Facilitate: Encourage your patient to say more
Reflect: Repeat what you have heard.
Clarify: Ask "What do you mean?"
Empathize: Show understanding and acceptance.
Confront: Address disturbing patient behavior.
Interpret: Repeat what you have heard to confirm the patient's meaning.
Communication TensionsLimit barriers - ANSWER curiosity about you
anxiety
, silence
depression
crying
physical intimacy
emotional intimacy
anger
avoidance
financial considerations
Setting for the Interview - ANSWER comfort
removal of physical barriers
good lighting
privacy
quiet
unobtrusive access to clock
Taking the history usually begins... - ANSWER your relationship with the
patient
Structure of the History - ANSWER Identifiers: name, date, time, age, gender,
race, occupation, and referral source
• Chief concern/complaint (CC)
• History of present illness (HPI)
• Past medical history (PMH)
• Family history (FH)
