WGU D072 FUNDAMENTALS FOR SUCCESS IN
BUSINESS OA FINAL EXAM 1 |VERIFIED EXAM
QUESTIONS AND CORRECT ANSWERS ALL
GRADED A+|GUARANTEED SUCCESS LATEST
UPDATE 2024-2025
A U.S. company hires a new employee from Germany. The new employee is being
trained by other employees on the company's conflict resolution practices in
alignment with the company's mission and ethical standards. As part of the training,
the employee identifies how the ethical values of the company are consistent with
the employee's values.Which aspect of the company is the employee learning?
1. Organization Culture
2. Organizational Leadership
3. International Business Culture
4. International Business Success - ANSWER-✔1. Organization Culture
A supervisor assigns an employee to work on a small project that is directly related
to a corporate goal, and the employee's skill set makes them the ideal person to
accomplish the task. What is this employee's managerial designation?
1. Leader
2. Manager
3. Individual
4. Team Member - ANSWER-✔Individual
A newly hired manager has years of experience with evaluating team performance
to make improvements. Which area of managerial skills does this new manager
possess?
1. Analysis
2. Technical
3. Communication
4. People - ANSWER-✔1. Analysis
Which type of organizational culture in the Competing Values Framework focuses on
accountability to shareholders, competitiveness, and productivity?
,1. Adhocracy
2. Clan
3. Hierarchy
4. Market - ANSWER-✔4. Market
An employee transfers from one department to another department in an
organization. Which reality will the employee experience in relation to this change?
1. The organizational culture will change.
2. The department sub-cultures may differ.
3. The organizational culture may no longer matter.
4. The department sub-cultures will remain the same. - ANSWER-✔2. The
department sub-cultures may differ.
Which communication channel contains an item like an organization's newsletter?
1. Lean
2. Richest
3. Leanest
4. Rich - ANSWER-✔3. Leanest
Which communication style is being used when someone appears agreeable in a
workplace conversation and concedes to the other party but later makes snide side
comments about that individual or the issue at hand?
1. Passive
2. Assertive
3. Aggressive
4. Passive-aggressive - ANSWER-✔4. Passive-aggressive
Which communication style is being used by someone who regularly dismisses
others' feedback, displays a rigid posture when speaking, and tries to dominate the
business decision-making process?
1. Passive
2. Assertive
3. Aggressive
4. Passive-aggressive - ANSWER-✔3. Aggressive
How can a manager exhibit supportive communication?
1. Be person-oriented
2. Make global statements
3. Use descriptive language
4. Display one-way listening - ANSWER-✔3. Use descriptive language
, During a meeting to decide the venue for the annual office picnic, a manager says
that the location is fine for the event but adds that others will likely be opposed to
the choice. Which style of communication is being used by this manager?
1. Passive
2. Assertive
3. Aggressive
4. Passive-aggressive - ANSWER-✔4. Passive-aggressive
A leader with high emotional intelligence is looking to capitalize on this trait while
working with social media. How would the leader do so?
1. Use social media as a tool to connect multiple stakeholders
2. Use forms of social media with which the leader is most comfortable
3. Use social media as the preferred tool for generating new customers
4. Use social media as the preferred method for communicating with employees -
ANSWER-✔1. Use social media as a tool to connect multiple stakeholders
What is true about emotional intelligence in the workplace?
1. Emotional intelligence is equally important in all work situations and job positions.
2. The lower the emotional intelligence one has, the less ethical the individual will be.
3. The higher the emotional intelligence one has, the more ethical the individual will
be.
4. The importance of emotional intelligence varies by situation and job position. -
ANSWER-✔4. The importance of emotional intelligence varies by situation and job
position.
A supervisor conducts a 90-day evaluation with a new employee. It is recommended
that the new employee take more initiative to complete tasks and to persevere,
even on the most challenging days.
Which technique is the new employee being encouraged to display?
1. Empathy
2. Motivation
3. Self-regulation
4. Self-awareness - ANSWER-✔2. Motivation
What is the ultimate goal for leaders when supporting employees in their
development of emotional intelligence?
1. To encourage employees to adopt the same emotional intelligence strategies as
themselves
2. To have employees perfect their professional interpersonal relationships with
coworkers
3. To have employees improve the quality of their technical proficiency based on
their stated job role
BUSINESS OA FINAL EXAM 1 |VERIFIED EXAM
QUESTIONS AND CORRECT ANSWERS ALL
GRADED A+|GUARANTEED SUCCESS LATEST
UPDATE 2024-2025
A U.S. company hires a new employee from Germany. The new employee is being
trained by other employees on the company's conflict resolution practices in
alignment with the company's mission and ethical standards. As part of the training,
the employee identifies how the ethical values of the company are consistent with
the employee's values.Which aspect of the company is the employee learning?
1. Organization Culture
2. Organizational Leadership
3. International Business Culture
4. International Business Success - ANSWER-✔1. Organization Culture
A supervisor assigns an employee to work on a small project that is directly related
to a corporate goal, and the employee's skill set makes them the ideal person to
accomplish the task. What is this employee's managerial designation?
1. Leader
2. Manager
3. Individual
4. Team Member - ANSWER-✔Individual
A newly hired manager has years of experience with evaluating team performance
to make improvements. Which area of managerial skills does this new manager
possess?
1. Analysis
2. Technical
3. Communication
4. People - ANSWER-✔1. Analysis
Which type of organizational culture in the Competing Values Framework focuses on
accountability to shareholders, competitiveness, and productivity?
,1. Adhocracy
2. Clan
3. Hierarchy
4. Market - ANSWER-✔4. Market
An employee transfers from one department to another department in an
organization. Which reality will the employee experience in relation to this change?
1. The organizational culture will change.
2. The department sub-cultures may differ.
3. The organizational culture may no longer matter.
4. The department sub-cultures will remain the same. - ANSWER-✔2. The
department sub-cultures may differ.
Which communication channel contains an item like an organization's newsletter?
1. Lean
2. Richest
3. Leanest
4. Rich - ANSWER-✔3. Leanest
Which communication style is being used when someone appears agreeable in a
workplace conversation and concedes to the other party but later makes snide side
comments about that individual or the issue at hand?
1. Passive
2. Assertive
3. Aggressive
4. Passive-aggressive - ANSWER-✔4. Passive-aggressive
Which communication style is being used by someone who regularly dismisses
others' feedback, displays a rigid posture when speaking, and tries to dominate the
business decision-making process?
1. Passive
2. Assertive
3. Aggressive
4. Passive-aggressive - ANSWER-✔3. Aggressive
How can a manager exhibit supportive communication?
1. Be person-oriented
2. Make global statements
3. Use descriptive language
4. Display one-way listening - ANSWER-✔3. Use descriptive language
, During a meeting to decide the venue for the annual office picnic, a manager says
that the location is fine for the event but adds that others will likely be opposed to
the choice. Which style of communication is being used by this manager?
1. Passive
2. Assertive
3. Aggressive
4. Passive-aggressive - ANSWER-✔4. Passive-aggressive
A leader with high emotional intelligence is looking to capitalize on this trait while
working with social media. How would the leader do so?
1. Use social media as a tool to connect multiple stakeholders
2. Use forms of social media with which the leader is most comfortable
3. Use social media as the preferred tool for generating new customers
4. Use social media as the preferred method for communicating with employees -
ANSWER-✔1. Use social media as a tool to connect multiple stakeholders
What is true about emotional intelligence in the workplace?
1. Emotional intelligence is equally important in all work situations and job positions.
2. The lower the emotional intelligence one has, the less ethical the individual will be.
3. The higher the emotional intelligence one has, the more ethical the individual will
be.
4. The importance of emotional intelligence varies by situation and job position. -
ANSWER-✔4. The importance of emotional intelligence varies by situation and job
position.
A supervisor conducts a 90-day evaluation with a new employee. It is recommended
that the new employee take more initiative to complete tasks and to persevere,
even on the most challenging days.
Which technique is the new employee being encouraged to display?
1. Empathy
2. Motivation
3. Self-regulation
4. Self-awareness - ANSWER-✔2. Motivation
What is the ultimate goal for leaders when supporting employees in their
development of emotional intelligence?
1. To encourage employees to adopt the same emotional intelligence strategies as
themselves
2. To have employees perfect their professional interpersonal relationships with
coworkers
3. To have employees improve the quality of their technical proficiency based on
their stated job role
