CHAA STUDY GUIDE QUESTIONS 100% CORRECT!!

Under Title III of the Americans with Disabilities Act, hospitals are required to: - ANSWERProvide resources to eliminate barriers in communicaton What is not important when initiating a patient satisfaction survey - ANSWERWhat data measures are needed to care for the patient Which is not purpose of any quality improvement program - ANSWERBlame someone for the mistake Which of the following is not present satisfaction survey - ANSWERCMS survey All of the following are ways we communicate, except: - ANSWEREating What are the three steps to communication - ANSWEREncoding, Transmission, Decoding Compassion and respect can be demonstrated in all the following ways, except - ANSWERCalling the patient "Dear" What is the CMS rules that states that an inpatient stay must cross midnights to be paid for under Medicare Part A - ANSWERMedicare Two-Midnight rule Which program is responsible for protecting the integrity of the Hospital and Human Services (HHS) program by detecting and pretending fraud - ANSWEROIG -Office of the Inspector General An effective compliance level has a minimum of many levels - ANSWER7 All of the following are part of an effective compliance program except - ANSWER