CPI Training with questions and correct answers

CPI Training all behavior is a form of communication True The Directive Staff approach is a response to which Crisis Development Model behavior level? Defensive When a person is in a tension reduction, what is an appropriate response? Re-establish the relationship Which of the following statements best describes rational detachment? Remain professional by managing your own behavior and attitude Precipitation factors are underlying reasons for behavior True You can influence the crisis by controlling another persons attitude. False What is something to keep in mind when listening with empathy? Give your undivided attention The Supportive Stance is managing your position, posture, and proximity in relation to the person in crisis True Nonverbal communication includes which of the following? Body Language When a person asks a question you perceive as challenging (such as "Who do you think you are?) the recommended response would be to_____ Downplay the challenge Important points for limit settings are: Being respectful, simple, and reasonable The verbal escalation continuum is an expans