Technical Communication EXAM Questions With 100% Correct Answers 2024

Technical Communication EXAM Questions With 100% Correct Answers 2024 To be effective, a code of conduct must stipulate penalties. - answerTrue Which statement best explains how the concept of company branding is related to technical communication? - answerBranding is concerned with the image that a company presents to the world, and that image includes its documents In one state, West County and East County share a border. The state capital is in East County. Many residents of West County (almost half of all adults in the county) commute to East County for work. East County has high levels of air pollution, and residents there must get their car exhaust systems tested every two years. Although West County has less air pollution than East, the pollution levels in West are rising. The state Department of Environmental Regulation orders that residents of West County must now get their car exhaust systems tested every two years as well. What moral standard best explains this decision by the Department of Environmental Regulation? - answerUtility You work for a pharmaceuticals company. During your lunch breaks, you have become acquainted with one of the graphic artists at your company. He has just finished designing a logo for a new product, and the logo is now on your company's website. He mentions that he created the new design by downloading a logo that he found on an automaker's website and changing it a little. Which of the following statements is true? - answerYour company has probably violated the automaker's trademark. You should choose the method of delivering your document after the document is complete. - answerFalse In which of these stages is the outline view of a document most likely to be helpful? - answerThe revising stage Which of these guidelines is NOT likely to help your team work effectively and efficiently? - answerLet team members assign themselves tasks. Proofreading should preceded the editing process. - answerFalse Which of these guidelines will help you listen effectively? - answerAsk questions to clarify what the speaker said. Chapter 1 identifies eight measures of excellence in technical communication. Which pair in the following list might seem contradictory? - answerComprehensiveness and conciseness According to Chapter 4, one advantage of collaboration is that it can yield a more coherent document. - answerFalse Chapter 1 states that technical communicators use design to increase readability and make their documents more effective. Which of the following is an example of a design feature? - answerTypography You may find that your network of associates, both inside and outside your organization, can help you through sticking points in many of the phases of a writing project. - answerTrue According to Chapter 1, most technical communication has six characteristics. One is that technical communication helps readers solve problems. Which of the following is another characteristic of technical communication? - answerTechnical communication reflects and organization's goals and culture. A team of writers is just beginning a new documentation project. The client for the team's last project complained that the completed document kept switching from active to passive voice and that the design of the headings was not visually consistent. Which of the following is the team's best approach to avoiding such problems on the current project? - answerCreate a style sheet. Which of these is a quality shown by a successful workplace communicator? - answerDisplaying emotional intelligence Which of these activities is NOT essential as you prepare to communicate technical information? - answerWriting The engineering firm you work for is submitting a proposal to create an amphitheater at a state park. Proposals must be submitted in three-ring binders. You are in charge of assembling the binders. You decide to put section divider tabs and an index into each proposal binder. Which measure of excellence in technical communication does this decision reflect? - answerAccessibility Social media posts, such as tweets, can be examples of technical documents. - answerTrue When exporting goods, U.S. companies can face ethical challenges that they do not face when selling goods in the United States. - answerTrue Your company, Acme Co., is sponsoring a three-hour field day for children at a local park, featuring games, sports, and snacks. Parents must sign up their children online. Your company wants to take pictures of children at the event, but it needs parents' permission. Which option below best describes an ethical way to get parent's permission? - answerPlace a checkbox on the online form that reads, "I agree to allow Acme Co. to take pictures of my child or children to record and promote field-day activities." Design the form so that this checkbox is not checked when the parent gets to that page. Susan was assigned to analyze the process her company uses to write proposals. She worked on her report for more than a month. Stacy in the marketing department and john in the finance department gave Susan a lot of information and had several meetings with her. Susan placed an acknowledgements section in her report, where she thanked Stacy and John. What standard best explains Susan's decision to provide acknowledgments? - answerCare IF you don't know whether to write too, two, or to, you should trust the spell-checker to help you decide - answerFalse According to Chapter 3, today's composition tools cannot help you do which of the following? - answerConvert text into infographics Why is it important to plan your document before you start drafting it? - answerAll responses are correct. Templates are useful because they organize a document for you. - answerFalse When creating a technical document, you often have to make compromises. Which of these is an example of a compromise related to communication? - answerYour would prefer to create separate instruction sheets in English and Spanish, but you create one sheet giving instructions in both languages to save on printing costs. Editing your documents is a way to show respect to your audience. - answerTrue Fair-use guidelines apply to graphics just as they do to words. - answerTrue When critiquing the work of a team member, save a big compliment for the last comment in order to end on a positive note. - answerFalse Chapter 4 offers several suggestions for conducting efficient meetings. Which of these is NOT a suggestion from the chapter? - answerAvoid a formal schedule and make sure each team member gets to say whatever is on his or her mind. Employees rarely use social media and personal electronics to complete work tasks. - answerFalse You are writing the second edition of a user manual to be included with software sold to the general public. You want to reuse a portion of the introductory materials from the first edition but cannot determine who wrote that section or what the contractual conditions were. You know that your company has customarily required that freelance writers sign work-made-for-hire agreements. What should you do? - answerRewrite the introductory materials yourself. Communicating diplomatically involves a critical tone. - answerFalse According to Chapter 4, the differences in behavior between two men or between two women are likely to be fewer and less pronounced that the differences between men and women in general. - answerFalse