CPI Exam Questions and Answers

CPI Exam Questions and Answers Unit 1. Name the 4 levels in the CPI Crisis Development Model -Answer-Level 1- Anxiety = Supportive Level 2- Defensive = Directive Level 3- Acting out person = CPI Level 4- Tension Reduction = Theraputic Rapport Unit 1. What is Level 1 in the Crisis Development Model? -Answer-ANXIETY- A noticible change in someones typical behavior Unit 1. What is Level 1 in Crisis Dev. Model Approach to Anxiety? -Answer- SUPPORTIVE- nonjudgemental, empathetic Unit 1. What is Level 2 of Crisis Dev. Model? -Answer-DEFENSIVE- Beginning stage of loss of rationality Unit 1. What is Level 2 of Crisis Dev. Model Approach to Defensive? -Answer- DIRECTIVE- Set Limits, Persuasion, Choices Unit 1. What is Level 3 of Crisis Dev. Model? -Answer-ACTING OUT PERSON- Total Loss of Rationality Unit 1.What is Level 3 of Crisis Dev. Model Approach Acting Out Person? -Answer-NON VERBAL PHYSICAL CRISIS INTERVENTION- A set of safe, non-harmful techniques that are to be used as a last resort when their is danger to self or others, disruption to atmosphere Unit 1.What is Level 4 of Crisis Dev. Model? -Answer-TENSION REDUCTION- decrease in energy Unit 1. What is Level 4 of Crisis Dev. Model Approach TENSION REDUCTION? - Answer-THERAPUTICE RAPPORT- Re-establish Communication Unit 2: Nonverbal Behavior- What is Proxemics? -Answer-Areas surrounding the body that is considered an extension of self Unit 2: Nonverbal Behavior- What is Kinesics? -Answer-Communication, posture/motion. the non verbal message transmitted by motion and posture of the body. Unit 2: Nonverbal Behavior- What are the for Reasons for using CPI Stance? -Answer-1. Safety 2. Less Threatening 3. Show honor and respect Unit 3: Paraverbal Communication- What is Paraverbal Communication? -Answer-How we say what we say Unit 3: Paraverbal Communication- Paraverbal Components (Total Voice Control) -Answer-Tone- Avoid inflection of negativity Volume- App. for dist. of situation Cadiance- a good rate of rhythm Unit 4:Verbal Escalation Intervention