ARE 112 Exam 2 Questions and Answers 100% Correct!

The term "SKA" has to do with - ANSWER-job design Which of the following best describes Lou's approach to IBM - ANSWER-Demand chain Thinking about how Lou "fixed" IBM and topics from the class, which of the following was most evident in the book? - ANSWER-BPR Which is the decision-making tool that could be used for a structured decision - ANSWER-DSS The primary difference between a project and a process is - ANSWER-end results Timeliness and quality, from class, are parts of - ANSWER-the attributes of information in the IT environment In the hospital article the comment was made that staff moved from a "mission-bound" focus to a "goal-oriented" focus. The change is best described as addressing the issue of - ANSWER-suboptimization The terms bounded rationality and information symmetry and risk are related to - ANSWER-decision environment In the IBM book when Lou arrived there was a tendency to measure performance internally rather than by the marketplace. A way to describe this, from terms used in class, would be best by - ANSWER-self-referencing groups In the Duke Hospital case the development of the "clinical pathways" is an example of the use or development of - ANSWER-a BPR The terms "One-to-many relationships" and "pointers" as discussed in class relate to - ANSWER-IT The terms "dispositional" and "situational" are related to - ANSWER-fundamental attribution error A fair and equable distribution of benefits and harms is a characteristic or benefits of the - ANSWER-justice rule The "patterns in the middle" middle is found in the - ANSWER-the component business model