IPMA-HR Senior Certification Exam (Main Terms) (Quizzes With Correct Ans) Already Passed!!

Competency - Answer-general capability that an individual transfers from one job or task to another 1997 Training and Development Article "Competency: the Next Generation Patricia McLagan's definition of competency - Answer-"attribute bundle" that may include combination of knowledge, skills, and attitudes (KSAs) as well as tasks, activities, outputs, or results What are the 4 IPMA Human Resources roles? - Answer-HR Expert, Business Partner, Change Agent, Leader What was IPMA-HR's Competency Model based on? - Answer-AT&T Model developed in early 90s and NAtional Academy of Public Administration Model How many competencies are in the IPMA-HR Competency Model? - Answer-20 What are the 2 key aspects of the Business Partner role? - Answer-When HR function is viewed as an experienced and respected Business the function has greater purpose more than provider of support services and being a management partner who share accountability with line managers for achieving business and organizational results What are the 2 key aspects of the Change Agent role? - Answer-Operating as an effective leader regarding short and long term change inside HR function and lead organization in change efforts What are the 2 critical aspects to the HR Leader role? - Answer-Managing multiple sets of expectations regarding promotion and creating a fully diverse workforce by ensuring access to candidates for advancement and applicants for open positions (developing and maintaining sensitivity to enforcing merit system principles and actin ethically and with integrity all matters) and ability to balance concerns for the satisfaction and welfare of the overall workforce with fulfilling organizational requirements and achieving both short and long term business goalsIn the Business Partner role the HR Analyst... - Answer-works on analyzing how the HR function will accomplish business goals and initiatives of organization, work with management to implement organization's strategic plan via formation of aligned human resources and human resources management strategies. What human resources types of strategies are developed as part of the business partner role? - AnswerStrategies that are linked to the organization's strategic goals to help it change, meet customer requirements, and achieve product/service delivery and financial objectives. What must HR do to get an integrated big picture perspective? - Answer-Basic info reg. Contribution of HR specialties to achieving org's strategic goals must be shared among all HR professionals, info should concern HR support for improved performance thru specific programs and services, their strategic outcomes and HR contacts, info should be available to all employees in organization. What is BCR? - Answer-Benefit-cost ratio - compares benefits to costs What is ROI? - Answer-Return on investment- presents the earnings (new benefits) as compared to the cost What is the equation to calculate BCR? - Answer-program benefits divided by program costs What is the equation to calculate ROI (%)? - Answer-(net program benefits divided by program costs) X 100 If you have a benefit-cost ratio of 2:1, how much would you receive for every dollar invested? - Answer- $2 back for every $1 invested If you have a ROI of 100%, for every $1 invested how much would you get back? - Answer-You would get $1 back after the costs are covered (you get your investment back plus $1) What are workforce analytics? - Answer-An advanced set of data analysis tools and metrics for comprehensive workforce performance and improvement