COPC STUDY GUIDE QUESTIONS WITH
COMPLETE SOLUTIONS
All 7 Tenets correct answer: 1) Interpreters adhere to standards of confidential communication.
2) Interpreters possess the professional skills and knowledge required for the specific interpreting
situation.
3) Interpreters conduct themselves in a manner appropriate to the specific interpreting situation.
4) Interpreters demonstrate respect for consumers.
5) Interpreters demonstrate respect for colleagues, interns, and students of the profession.
6) Interpreters maintain ethical business practice.
7) Interpreters engage in professional development.
Tenet 1 (overall) correct answer: Confidentiality
Tenet 2 (overall) correct answer: Professionalism
Tenet 3 (overall) correct answer: Conduct
Tenet 4 (overall) correct answer: Respect for Consumers
Tenet 5 (overall) correct answer: Respect for Colleagues
Tenet 6 (overall) correct answer: Business Practices
Tenet 7 (overall) correct answer: Professional Development
Tenet 1 (with Illustrative Behaviors) correct answer: 1.0 - Confidentiality - "Interpreters adhere to standards of confidential communication."
1.1 Share assignment-related information only on a confidential and "as-needed" basis (e.g., supervisors, interpreter team members, members of the educational team, hiring entities).
1.2 Manage data, invoices, records, or other situational or consumer-specific information in a manner consistent with maintaining consumer confidentiality (e.g., shredding, locked files).
1.3 Inform consumers when federal or state mandates require disclosure of confidential information.
Tenet 1.1 correct answer: Share assignment-related information only on a confidential and "as-
needed" basis (e.g., supervisors, interpreter team members, members of the educational team, hiring entities).
Tenet 1.2 correct answer: Manage data, invoices, records, or other situational or consumer-
specific information in a manner consistent with maintaining consumer confidentiality (e.g., shredding, locked files).
Tenet 1.3 correct answer: Inform consumers when federal or state mandates require disclosure of confidential information. Tenet 2 (with Illustrative Behaviors) correct answer: 2.0 - Professionalism - "Interpreters possess the professional skills and knowledge required for the specific interpreting situation."
2.1 Provide service delivery regardless of race, color, national origin, gender, religion, age, disability, sexual orientation, or any other factor.
2.2 Assess consumer needs and the interpreting situation before and during the assignment and make adjustments as needed.
2.3 Render the message faithfully by conveying the content and spirit of what is being communicated, using language most readily understood by consumers, and correcting errors discreetly and expeditiously.
2.4 Request support (e.g. certified deaf interpreters, team members, language facilitators) when needed to fully convey the message or to address exceptional communication challenges (e.g. cognitive disabilities, foreign sign language, emerging language ability, or lack of formal instruction or language).
2.5 Refrain from providing counsel, advice, or personal opinions.
2.6 Judiciously provide information or referral regarding available interpreting or community resources without infringing upon consumers' rights.
Tenet 2.1 correct answer: Provide service delivery regardless of race, color, national origin, gender, religion, age, disability, sexual orientation, or any other factor.
Tenet 2.2 correct answer: Assess consumer needs and the interpreting situation before and during the assignment and make adjustments as needed.
Tenet 2.3 correct answer: Render the message faithfully by conveying the content and spirit of what is being communicated, using language most readily understood by consumers, and correcting errors discreetly and expeditiously.
Tenet 2.4 correct answer: Request support (e.g. certified deaf interpreters, team members, language facilitators) when needed to fully convey the message or to address exceptional communication challenges (e.g. cognitive disabilities, foreign sign language, emerging language ability, or lack of formal instruction or language).
Tenet 2.5 correct answer: Refrain from providing counsel, advice, or personal opinions.
Tenet 2.6 correct answer: Judiciously provide information or referral regarding available interpreting or community resources without infringing upon consumers' rights.
Tenet 3 (with Illustrative Behaviors) correct answer: 3.0 - Conduct - "Interpreters conduct themselves in a manner appropriate to the specific interpreting situation."
3.1 Consult with appropriate persons regarding the interpreting situation to determine issues such
as placement and adaptations necessary to interpret effectively.
3.2 Decline assignments or withdraw from the interpreting profession when not competent due to
physical, mental, or emotional factors.
3.3 Avoid performing dual or conflicting roles in interdisciplinary (e.g. educational or mental health teams) or other settings.
COMPLETE SOLUTIONS
All 7 Tenets correct answer: 1) Interpreters adhere to standards of confidential communication.
2) Interpreters possess the professional skills and knowledge required for the specific interpreting
situation.
3) Interpreters conduct themselves in a manner appropriate to the specific interpreting situation.
4) Interpreters demonstrate respect for consumers.
5) Interpreters demonstrate respect for colleagues, interns, and students of the profession.
6) Interpreters maintain ethical business practice.
7) Interpreters engage in professional development.
Tenet 1 (overall) correct answer: Confidentiality
Tenet 2 (overall) correct answer: Professionalism
Tenet 3 (overall) correct answer: Conduct
Tenet 4 (overall) correct answer: Respect for Consumers
Tenet 5 (overall) correct answer: Respect for Colleagues
Tenet 6 (overall) correct answer: Business Practices
Tenet 7 (overall) correct answer: Professional Development
Tenet 1 (with Illustrative Behaviors) correct answer: 1.0 - Confidentiality - "Interpreters adhere to standards of confidential communication."
1.1 Share assignment-related information only on a confidential and "as-needed" basis (e.g., supervisors, interpreter team members, members of the educational team, hiring entities).
1.2 Manage data, invoices, records, or other situational or consumer-specific information in a manner consistent with maintaining consumer confidentiality (e.g., shredding, locked files).
1.3 Inform consumers when federal or state mandates require disclosure of confidential information.
Tenet 1.1 correct answer: Share assignment-related information only on a confidential and "as-
needed" basis (e.g., supervisors, interpreter team members, members of the educational team, hiring entities).
Tenet 1.2 correct answer: Manage data, invoices, records, or other situational or consumer-
specific information in a manner consistent with maintaining consumer confidentiality (e.g., shredding, locked files).
Tenet 1.3 correct answer: Inform consumers when federal or state mandates require disclosure of confidential information. Tenet 2 (with Illustrative Behaviors) correct answer: 2.0 - Professionalism - "Interpreters possess the professional skills and knowledge required for the specific interpreting situation."
2.1 Provide service delivery regardless of race, color, national origin, gender, religion, age, disability, sexual orientation, or any other factor.
2.2 Assess consumer needs and the interpreting situation before and during the assignment and make adjustments as needed.
2.3 Render the message faithfully by conveying the content and spirit of what is being communicated, using language most readily understood by consumers, and correcting errors discreetly and expeditiously.
2.4 Request support (e.g. certified deaf interpreters, team members, language facilitators) when needed to fully convey the message or to address exceptional communication challenges (e.g. cognitive disabilities, foreign sign language, emerging language ability, or lack of formal instruction or language).
2.5 Refrain from providing counsel, advice, or personal opinions.
2.6 Judiciously provide information or referral regarding available interpreting or community resources without infringing upon consumers' rights.
Tenet 2.1 correct answer: Provide service delivery regardless of race, color, national origin, gender, religion, age, disability, sexual orientation, or any other factor.
Tenet 2.2 correct answer: Assess consumer needs and the interpreting situation before and during the assignment and make adjustments as needed.
Tenet 2.3 correct answer: Render the message faithfully by conveying the content and spirit of what is being communicated, using language most readily understood by consumers, and correcting errors discreetly and expeditiously.
Tenet 2.4 correct answer: Request support (e.g. certified deaf interpreters, team members, language facilitators) when needed to fully convey the message or to address exceptional communication challenges (e.g. cognitive disabilities, foreign sign language, emerging language ability, or lack of formal instruction or language).
Tenet 2.5 correct answer: Refrain from providing counsel, advice, or personal opinions.
Tenet 2.6 correct answer: Judiciously provide information or referral regarding available interpreting or community resources without infringing upon consumers' rights.
Tenet 3 (with Illustrative Behaviors) correct answer: 3.0 - Conduct - "Interpreters conduct themselves in a manner appropriate to the specific interpreting situation."
3.1 Consult with appropriate persons regarding the interpreting situation to determine issues such
as placement and adaptations necessary to interpret effectively.
3.2 Decline assignments or withdraw from the interpreting profession when not competent due to
physical, mental, or emotional factors.
3.3 Avoid performing dual or conflicting roles in interdisciplinary (e.g. educational or mental health teams) or other settings.
