Andrea Ingram
MGT 330
Christopher Eliasen
04/16/2018
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, Introduction
As the newly promoted district manager, I am beyond pleased to take on this new job
title. With my current managerial experience, I will lead my teams to success. I will help select
the staff for the new buildings, so that we can have a very successful business. Our customers
and guest will know and understand our mission: “Everything we do is about you. From chefs
who create exciting new flavors to crew members who know exactly how you want your drink—
we prioritize what you need to get you on your way. We strive to keep you at your best, and we
remain loyal to you, your tastes, and your time. That’s what America runs on.” (“From Coffee
Beans to Jelly Filling”)
Job design
For me to successfully run this organization, I will have to figure out the job design for
this company. “Job design takes place when managers, normally working with the human
resources department, determine the tasks that need to be completed, the people who will do
them, and the selection criteria that will be used to choose employees and place them on the job.
The standard approach to job design involves three steps: job analysis, job description, and job
specification.” (P. 4.2) It is important for me to work with human resources so that we can pick
the right people for the company. By selecting these workers, we are helping build the
organization’s structure. Also, by selecting these workers for certain jobs, they will be fully
aware of what they are and are not supposed to. When we list these specific job descriptions, we
will pick the perfect person for the job. Part of the job analysis process is comparing my
company with similar companies. By doing this, you can learn how other successful companies
organize their jobs and the people for the company. The next part of the process is the
experimentation process. With this process, I will test out different methods and find out what
This study source was downloaded by 100000836267798 from CourseHero.com on 05-21-2022 19:35:28 GMT -05:00
https://www.coursehero.com/file/30552297/Case-Study-Opening-Your-New-Dunkin-Donuts-Locationsdocx/