CPPS PRACTICE EXAM QUESTIONS AND ANSWERS
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A hospital is using the AHRQ Hospital Survey on Patient Safety Culture. There were 80 employees who
responded. Responses to the survey item that states "we have patient safety problems in this unit" were
as follows:
Response # of Respondents
Strongly Agree 16
Agree 32
Neither Agree nor Disagree 12
Disagree 17
Strongly Disagree 3
What is the Percent Positive Score that should be reported for this item?
A. 75%
B. 60%
C. 25%
, CPPS PRACTICE EXAM
D. 20% ANS >> C. 25%
To improve culture of safety survey results, an organization should:
a) Offer coaching and apply Just Culture principles to leaders in lower performing areas
b) Acknowledge and celebrate high performing areas in front of leadership
c) Perform root cause analysis on underperforming units to better understand their results
d) Identify best practice in high performing units and disseminate to other settings ANS >> d) Identify
best practice in high performing units and disseminate to other settings
The human resource department asked the patient safety specialist for recommendations on new
policies to help support safety culture. The recommendation that best promotes a culture of safety is:
a) Sending human resources all event data so they can record involvement in adverse events in
personnel files
b) Including human resources in all root cause analyses so they can provide guidance on recommended
training updates for staff
c) Implementation of routine use of a tool to determine which events are attributed to human error, at
risk behaviour, and reckless behaviour
d) Implementation of routine use of a tool to determine which events are attributed to human error, at
risk behaviour, and reckless behaviour and consult with human resources on risk and reckless behaviour
cases ANS >> d) Implementation of routine use of a tool to determine which events are attributed to
human error, at risk behaviour, and reckless behaviour and consult with human resources on risk and
reckless behaviour cases
4. In which of the following activities would a patient safety specialist engage to promote a culture of
safety?
a) Review annual data on defects and successes
b) Instruct team members to act in a safe and respectful manner
c) Apply best evidence with the goal of failure free operation over time
d) Focus on a list of projects identified by senior stakeholders ANS >> c) Apply best evidence with the
goal of failure free operation over time