BENEFITS TRAINING EXAM SCRIPT 2026
STUDY QUESTIONS WITH SOLUTIONS
⩥ Which of the following is true about Cigna Medicare PPO plans?
Answer: PCP selection is not required, but strongly encouraged
⩥ Which of the following is a true statement regarding features of our
HMO plans? Answer: All of these
⩥ Which of the following statement(s) is accurate about Cigna Medicare
plans? Answer: (INCORRECT)
Offers a wide range of Medicare and Medicaid products and plans
including HMO, HMO-POS, PPO, and stand-alone Part D
⩥ What are Cigna's guiding principles? Answer: (INCORRECT)
"Do the right thing, always"
⩥ Which of the following is true about Cigna Medicare HMO plans?
Answer: Some HMO plans have referrals.
⩥ Which of the following is the goal of Cigna Medicare Advantage
Incentives? Answer: Improving our customers' overall health
, ⩥ Which of the following describes the Part D Senior Savings Model
(SSM) Answer: Helps Medicare beneficiaries save on insulin
⩥ Which of the following should a Medicare sales agent rely on for the
most accurate plan information? Answer: Summary of Benefits
⩥ Which statement(s) describe the Cigna Dental Allowance? Answer:
Offers customers a discount if using a Cigna Dental Health provider.
Offers preventive and comprehensive from any licensed dentist except if
on exclusion and preclusion list.
⩥ Which of the following does Cigna seek to ensure in order to improve
the health, well-being, and peace of mind of those we serve? Answer:
ALL OF THESE
Making health care simple
Making health care affordable
Making health care predictable
⩥ Which PDP plan is designed for customers who are receiving Extra
Help and need basic protection? Answer: Secure Rx