Lean Six Sigma Greenbelt Final Exam
Process Improvement - Six sigma is more than a quality or cost improvement methodology. It focuses on
business ______.
Improvement - Six Sigma is not in conflict with other _______ methodologies.
Variability - Sigma is a greek letter than represents a measure of _____.
DFSS - _____ is used on new products or process.
Y - The letter __ represents the output of a process.
outputs - The ___ of a process is influenced by the inputs.
Customers - Six Sigma provides benefits for the organization, it's _____ and its suppliers
Cost of Poor Quality - The four elements of __________ are internal failure, external failure, prevention,
and appraisal.
Critical to Quality - _____ characteristics are based on the voice of the customer.
Common Cause - ____ variation is inherent in the process and is the responsibility of management to
improve.
Variation - Six Sigma focuses on reducing ____.
Defect - An opportunity is a chance to have a ___.
, Sigma Level - The _____ of a quality is based on the number of standard deviations of the process
output that fall within the customer specs or requirements.
higher - The _____ the sigma level of quality, the better.
Four - Most organizations perform at a ___ sigma level of quality.
Critical to Quality - ______ characteristics are more specific and measurable than customer needs.
Capability - Process ___ compares the performance of a process to requirements of specs.
Output - If a company had no constraints on ____it would make an infinite amount of profit.
Target - The ___ value gives the highest level of customer satisfaction.
Pull Systems - ____ help to create balanced flow in a system.
5S - The ___ approach includes Sort, Straighten, Shine, Standardize, and Sustain.
Common Cause - ____ variation is part of the process. Therefore, it is the responsibility of management
to change the process if improvement is required.
Executives. - Candidates for Six Sigma champions and belts are usually selected by the _____.
Process Owner - The ____ or Sponsor accepts responsibility for ongoing performance measurement
after an improvement project in concluded.
Black Belts - ____ generally work full time on process improvement.
Process Improvement - Six sigma is more than a quality or cost improvement methodology. It focuses on
business ______.
Improvement - Six Sigma is not in conflict with other _______ methodologies.
Variability - Sigma is a greek letter than represents a measure of _____.
DFSS - _____ is used on new products or process.
Y - The letter __ represents the output of a process.
outputs - The ___ of a process is influenced by the inputs.
Customers - Six Sigma provides benefits for the organization, it's _____ and its suppliers
Cost of Poor Quality - The four elements of __________ are internal failure, external failure, prevention,
and appraisal.
Critical to Quality - _____ characteristics are based on the voice of the customer.
Common Cause - ____ variation is inherent in the process and is the responsibility of management to
improve.
Variation - Six Sigma focuses on reducing ____.
Defect - An opportunity is a chance to have a ___.
, Sigma Level - The _____ of a quality is based on the number of standard deviations of the process
output that fall within the customer specs or requirements.
higher - The _____ the sigma level of quality, the better.
Four - Most organizations perform at a ___ sigma level of quality.
Critical to Quality - ______ characteristics are more specific and measurable than customer needs.
Capability - Process ___ compares the performance of a process to requirements of specs.
Output - If a company had no constraints on ____it would make an infinite amount of profit.
Target - The ___ value gives the highest level of customer satisfaction.
Pull Systems - ____ help to create balanced flow in a system.
5S - The ___ approach includes Sort, Straighten, Shine, Standardize, and Sustain.
Common Cause - ____ variation is part of the process. Therefore, it is the responsibility of management
to change the process if improvement is required.
Executives. - Candidates for Six Sigma champions and belts are usually selected by the _____.
Process Owner - The ____ or Sponsor accepts responsibility for ongoing performance measurement
after an improvement project in concluded.
Black Belts - ____ generally work full time on process improvement.
