State Farm Estimatics Exam Questions And Correct Answers
With Rationales.
State Farm Estimatics Exam – Practice Questions 1–30
Question 1
Which of the following best describes the purpose of vehicle damage estimating?
A. To calculate repair costs accurately for insurance claims
B. To create marketing reports for auto dealers
C. To track mileage and fuel usage
D. To schedule routine maintenance
Correct Answer: A
Rationale:
The main goal of estimating is to determine the exact cost to repair damages, ensuring claims are
processed fairly and efficiently.
Question 2
When performing an estimate, which factor is most important to document first?
A. Vehicle identification (VIN, make, model, year)
B. Color preference of the owner
C. Vehicle mileage
D. Dealer location
Correct Answer: A
Rationale:
Documenting the vehicle identification details ensures accuracy, prevents errors, and is a regulatory
requirement.
Question 3
Which software is commonly used by insurance estimators for claims?
A. CCC ONE
B. Microsoft Word
C. Photoshop
D. AutoCAD
, Correct Answer: A
Rationale:
CCC ONE is an industry-standard estimating tool that allows accurate, structured repair cost
calculations.
Question 4
Which of the following is considered part of the labor cost in an estimate?
A. Technician hours multiplied by shop labor rate
B. Price of replacement parts
C. Insurance policy premiums
D. Vehicle registration fees
Correct Answer: A
Rationale:
Labor cost is calculated by hours worked × the shop’s labor rate, separate from parts or overhead.
Question 5
Which is the first step in the Estimatics process for a collision claim?
A. Inspect the damaged vehicle
B. Submit a claim to the customer
C. Order replacement parts
D. Schedule the repair
Correct Answer: A
Rationale:
A thorough inspection identifies all damage and ensures the estimate is complete and accurate.
Question 6
When documenting a dent or scratch, what is critical to note?
A. Location, size, and depth of damage
B. Color of the car
C. Owner’s preferred repair shop
D. Date of purchase
Correct Answer: A
Rationale:
Accurate documentation of damage specifics is essential for pricing, repair planning, and claim
approval.
, Question 7
Which of the following is a common procedure for estimating replacement parts?
A. Identify OEM vs. aftermarket parts
B. Ask the vehicle owner to choose any brand
C. Always use the cheapest part available
D. Ignore labor costs
Correct Answer: A
Rationale:
Estimators must distinguish between OEM (original equipment manufacturer) and aftermarket
parts to ensure proper repair quality and policy compliance.
Question 8
Which of these affects the total estimate cost the most?
A. Severity of damage
B. Color of the vehicle
C. Owner’s preferred mechanic
D. Fuel level at inspection
Correct Answer: A
Rationale:
Severity of damage drives repair time, parts needed, and overall cost.
Question 9
Which document is required when submitting an insurance claim estimate?
A. Completed damage estimate report
B. Owner’s driver’s license only
C. Vehicle registration only
D. Dealer invoice
Correct Answer: A
Rationale:
The estimate report summarizes damages, labor, parts, and total cost — it’s the official record for
the claim.
Question 10
Which of the following best describes supplemental estimates?
A. Additional estimates for damage discovered after the initial estimate
B. Estimates for cosmetic improvements requested by the owner
With Rationales.
State Farm Estimatics Exam – Practice Questions 1–30
Question 1
Which of the following best describes the purpose of vehicle damage estimating?
A. To calculate repair costs accurately for insurance claims
B. To create marketing reports for auto dealers
C. To track mileage and fuel usage
D. To schedule routine maintenance
Correct Answer: A
Rationale:
The main goal of estimating is to determine the exact cost to repair damages, ensuring claims are
processed fairly and efficiently.
Question 2
When performing an estimate, which factor is most important to document first?
A. Vehicle identification (VIN, make, model, year)
B. Color preference of the owner
C. Vehicle mileage
D. Dealer location
Correct Answer: A
Rationale:
Documenting the vehicle identification details ensures accuracy, prevents errors, and is a regulatory
requirement.
Question 3
Which software is commonly used by insurance estimators for claims?
A. CCC ONE
B. Microsoft Word
C. Photoshop
D. AutoCAD
, Correct Answer: A
Rationale:
CCC ONE is an industry-standard estimating tool that allows accurate, structured repair cost
calculations.
Question 4
Which of the following is considered part of the labor cost in an estimate?
A. Technician hours multiplied by shop labor rate
B. Price of replacement parts
C. Insurance policy premiums
D. Vehicle registration fees
Correct Answer: A
Rationale:
Labor cost is calculated by hours worked × the shop’s labor rate, separate from parts or overhead.
Question 5
Which is the first step in the Estimatics process for a collision claim?
A. Inspect the damaged vehicle
B. Submit a claim to the customer
C. Order replacement parts
D. Schedule the repair
Correct Answer: A
Rationale:
A thorough inspection identifies all damage and ensures the estimate is complete and accurate.
Question 6
When documenting a dent or scratch, what is critical to note?
A. Location, size, and depth of damage
B. Color of the car
C. Owner’s preferred repair shop
D. Date of purchase
Correct Answer: A
Rationale:
Accurate documentation of damage specifics is essential for pricing, repair planning, and claim
approval.
, Question 7
Which of the following is a common procedure for estimating replacement parts?
A. Identify OEM vs. aftermarket parts
B. Ask the vehicle owner to choose any brand
C. Always use the cheapest part available
D. Ignore labor costs
Correct Answer: A
Rationale:
Estimators must distinguish between OEM (original equipment manufacturer) and aftermarket
parts to ensure proper repair quality and policy compliance.
Question 8
Which of these affects the total estimate cost the most?
A. Severity of damage
B. Color of the vehicle
C. Owner’s preferred mechanic
D. Fuel level at inspection
Correct Answer: A
Rationale:
Severity of damage drives repair time, parts needed, and overall cost.
Question 9
Which document is required when submitting an insurance claim estimate?
A. Completed damage estimate report
B. Owner’s driver’s license only
C. Vehicle registration only
D. Dealer invoice
Correct Answer: A
Rationale:
The estimate report summarizes damages, labor, parts, and total cost — it’s the official record for
the claim.
Question 10
Which of the following best describes supplemental estimates?
A. Additional estimates for damage discovered after the initial estimate
B. Estimates for cosmetic improvements requested by the owner
