Texas Roadhouse Real Bar Test
Questions and Answers | Latest Version
| 2025/2026 | Correct & Verified
What is the first step in checking a guest's ID at Texas Roadhouse?
✔✔Ask for a valid government-issued ID and verify the date of birth
What should you do if a guest appears intoxicated?
✔✔Politely refuse alcohol service and offer water or a non-alcoholic beverage
How do you verify a guest is over 21 before serving alcohol?
✔✔Check the ID for date of birth, expiration, and photo
What is the maximum number of drinks you can serve to a guest at one time?
✔✔Texas law does not specify a limit, but serve responsibly to avoid over-serving
What should you do if a guest presents a fake ID?
✔✔Confiscate the ID, refuse service, and notify management
How should you handle a guest who becomes aggressive after being refused alcohol?
✔✔Stay calm, involve management, and maintain a safe distance
What is the proper way to pour a shot of alcohol at Texas Roadhouse?
1
,✔✔Pour from the measured shot glass without spilling and serve promptly
How do you check for signs of intoxication?
✔✔Look for slurred speech, unsteady walking, and aggressive behavior
What should you do if a guest orders multiple strong drinks in a short period?
✔✔Refuse additional drinks and suggest water or food
When serving wine, what is the proper way to present the bottle?
✔✔Show the label to the guest, pour a sample if requested, then serve
How should you handle a guest who is under 21 trying to order alcohol?
✔✔Politely refuse service and explain the law
What is the first thing to do if a fight breaks out in the bar area?
✔✔Notify management and security immediately
How do you prevent over-serving guests?
✔✔Monitor drink orders, watch guest behavior, and refuse service when necessary
When should you card a guest at Texas Roadhouse?
✔✔Every time alcohol is served to anyone who appears under 30
2
, What is the proper way to serve a cocktail with ice?
✔✔Fill the glass with ice, pour the drink carefully, and serve with a straw or garnish
How do you handle a guest who appears to be intoxicated but insists they are fine?
✔✔Politely refuse further service and offer water or food
What should you do if a guest tries to leave with open alcohol?
✔✔Inform them it is against the law and refuse to serve further
How do you measure a mixed drink accurately?
✔✔Use a jigger or measured pour to ensure proper portion
What is the proper procedure for checking ID at the door versus at the table?
✔✔At the door: check before entry; at the table: check before serving alcohol
How should you handle a guest who is visibly upset but not intoxicated?
✔✔Listen calmly, offer assistance, and notify management if needed
When is it acceptable to serve alcohol to a minor in Texas?
✔✔It is never acceptable
3
Questions and Answers | Latest Version
| 2025/2026 | Correct & Verified
What is the first step in checking a guest's ID at Texas Roadhouse?
✔✔Ask for a valid government-issued ID and verify the date of birth
What should you do if a guest appears intoxicated?
✔✔Politely refuse alcohol service and offer water or a non-alcoholic beverage
How do you verify a guest is over 21 before serving alcohol?
✔✔Check the ID for date of birth, expiration, and photo
What is the maximum number of drinks you can serve to a guest at one time?
✔✔Texas law does not specify a limit, but serve responsibly to avoid over-serving
What should you do if a guest presents a fake ID?
✔✔Confiscate the ID, refuse service, and notify management
How should you handle a guest who becomes aggressive after being refused alcohol?
✔✔Stay calm, involve management, and maintain a safe distance
What is the proper way to pour a shot of alcohol at Texas Roadhouse?
1
,✔✔Pour from the measured shot glass without spilling and serve promptly
How do you check for signs of intoxication?
✔✔Look for slurred speech, unsteady walking, and aggressive behavior
What should you do if a guest orders multiple strong drinks in a short period?
✔✔Refuse additional drinks and suggest water or food
When serving wine, what is the proper way to present the bottle?
✔✔Show the label to the guest, pour a sample if requested, then serve
How should you handle a guest who is under 21 trying to order alcohol?
✔✔Politely refuse service and explain the law
What is the first thing to do if a fight breaks out in the bar area?
✔✔Notify management and security immediately
How do you prevent over-serving guests?
✔✔Monitor drink orders, watch guest behavior, and refuse service when necessary
When should you card a guest at Texas Roadhouse?
✔✔Every time alcohol is served to anyone who appears under 30
2
, What is the proper way to serve a cocktail with ice?
✔✔Fill the glass with ice, pour the drink carefully, and serve with a straw or garnish
How do you handle a guest who appears to be intoxicated but insists they are fine?
✔✔Politely refuse further service and offer water or food
What should you do if a guest tries to leave with open alcohol?
✔✔Inform them it is against the law and refuse to serve further
How do you measure a mixed drink accurately?
✔✔Use a jigger or measured pour to ensure proper portion
What is the proper procedure for checking ID at the door versus at the table?
✔✔At the door: check before entry; at the table: check before serving alcohol
How should you handle a guest who is visibly upset but not intoxicated?
✔✔Listen calmly, offer assistance, and notify management if needed
When is it acceptable to serve alcohol to a minor in Texas?
✔✔It is never acceptable
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