What gives Publix Smoked Turkey its yellow color? Answer: Natural
Hickory wood and the slow roasting of fresh meat.
◉ What is the serving size of egg salad for a sub sandwich? Answer:
4oz on a half and 8oz on a full sub.
◉ What would you do before you begin cleaning the Deli Traditional
Case? Answer: Gather all needed cleaning supplies prior to cleaning.
◉ What is the #1 reason why customers would not shop at Publix?
Answer: Sanitation issues (1311)
◉ What is the #1 reason why a customer would think a store is
unsanitary? Answer: Poor visual appearance
◉ What would 1/8 be on a digital scale? Answer: .125
◉ Review the opening procedures for the deli: Answer: 1. Turn on
the lights and equipment 2. Check special orders and make plans to
fulfill them. 3. Set up service area *sinks* *slicers* *display cases* 4.
Open all workstations. 5. Check signs, labels, and pricing. 6. Clean
front and back of case windows and all counters. 7. Stock supplies,
workstation, and hand-washing sinks. 8. Complete Proactive/Sterile
Tek Walk
,◉ What are the steps to proper hand washing? Answer: Wet hands,
apply soap, briskly rub hands for twenty seconds, scrub fingertips
and between fingers, rinse forearms and hands (elbows down), dry
forearms and hands with paper towel, turn off water with paper
towel, discard towel.
◉ What is the shelf life for vegetables? Answer: Under the
substation: day of production plus one day (2 days) Hot case: 4
hours
◉ What portion of the special order form does the customer receive?
Answer: Pink sheet (not Canary Yellow)
◉ What is the process when completing a special order form?
Answer: 1. Pick up blank special order. 2. Write store information
and date. 3. Take customer information: name and address, phone
number, pick-up date and time, type of function, whether paid or
COD, who the order was taken by. 4. Make suggestions before
completing order. 5. Take product information.
◉ Proper mechanics when lifting and lowering objects: Answer: 1.
Get firm footing and keep your feet wider than shoulder width. 2. Let
your legs do the work by pushing up or down slowly or smoothly. 3.
Maintain your spine's natural curve (a.k.a. bend with your knees). 4.
Grip the item firmly and hold it close to your body, staying within the
safe work zone.
, ◉ What two meats does Meat Bologna contain? Answer: Pork and
Ground Beef
◉ What is the process of having a successful selling event? **
Answer: 1. Be friendly 2. Be considerate of the customer's time. 3.
Ask open-ended questions. 4. Listen attentively 5. Make suggestions
6. Be product minded 7. Be courteous 8. Be proud of your
appearance 9. Maintain product quality 10. Offer more than
expected
◉ What is the importance of a selling event? Answer: Designed to
generate long-term sales increases through shared knowledge and
providing samples to customers.
◉ What is the proper chemical used to clean the cooler floors?
Answer: Grease cutter positive, Ultra Deli Dish, Q-San Sanitizer
◉ What is the proper storage distance from ceiling/floor in the
cooler? Answer: 6" off the floor and 18" from the ceiling (sprinkler
heads)
◉ What two chemicals should not be mixed together? (will cause
lung damage) Answer: Ammonia and bleach (Q-San and Block
Whitener)
Hickory wood and the slow roasting of fresh meat.
◉ What is the serving size of egg salad for a sub sandwich? Answer:
4oz on a half and 8oz on a full sub.
◉ What would you do before you begin cleaning the Deli Traditional
Case? Answer: Gather all needed cleaning supplies prior to cleaning.
◉ What is the #1 reason why customers would not shop at Publix?
Answer: Sanitation issues (1311)
◉ What is the #1 reason why a customer would think a store is
unsanitary? Answer: Poor visual appearance
◉ What would 1/8 be on a digital scale? Answer: .125
◉ Review the opening procedures for the deli: Answer: 1. Turn on
the lights and equipment 2. Check special orders and make plans to
fulfill them. 3. Set up service area *sinks* *slicers* *display cases* 4.
Open all workstations. 5. Check signs, labels, and pricing. 6. Clean
front and back of case windows and all counters. 7. Stock supplies,
workstation, and hand-washing sinks. 8. Complete Proactive/Sterile
Tek Walk
,◉ What are the steps to proper hand washing? Answer: Wet hands,
apply soap, briskly rub hands for twenty seconds, scrub fingertips
and between fingers, rinse forearms and hands (elbows down), dry
forearms and hands with paper towel, turn off water with paper
towel, discard towel.
◉ What is the shelf life for vegetables? Answer: Under the
substation: day of production plus one day (2 days) Hot case: 4
hours
◉ What portion of the special order form does the customer receive?
Answer: Pink sheet (not Canary Yellow)
◉ What is the process when completing a special order form?
Answer: 1. Pick up blank special order. 2. Write store information
and date. 3. Take customer information: name and address, phone
number, pick-up date and time, type of function, whether paid or
COD, who the order was taken by. 4. Make suggestions before
completing order. 5. Take product information.
◉ Proper mechanics when lifting and lowering objects: Answer: 1.
Get firm footing and keep your feet wider than shoulder width. 2. Let
your legs do the work by pushing up or down slowly or smoothly. 3.
Maintain your spine's natural curve (a.k.a. bend with your knees). 4.
Grip the item firmly and hold it close to your body, staying within the
safe work zone.
, ◉ What two meats does Meat Bologna contain? Answer: Pork and
Ground Beef
◉ What is the process of having a successful selling event? **
Answer: 1. Be friendly 2. Be considerate of the customer's time. 3.
Ask open-ended questions. 4. Listen attentively 5. Make suggestions
6. Be product minded 7. Be courteous 8. Be proud of your
appearance 9. Maintain product quality 10. Offer more than
expected
◉ What is the importance of a selling event? Answer: Designed to
generate long-term sales increases through shared knowledge and
providing samples to customers.
◉ What is the proper chemical used to clean the cooler floors?
Answer: Grease cutter positive, Ultra Deli Dish, Q-San Sanitizer
◉ What is the proper storage distance from ceiling/floor in the
cooler? Answer: 6" off the floor and 18" from the ceiling (sprinkler
heads)
◉ What two chemicals should not be mixed together? (will cause
lung damage) Answer: Ammonia and bleach (Q-San and Block
Whitener)
