rq rq rq rq rq rq rq
1
,Chapter 1: Strategies, Trends, and Challenges in Human Resource Management
rq rq rq rq rq rq rq rq rq
1) Managers and economists traditionally have seen human resource management as a source
rq rq rq rq rq rq rq rq rq rq rq
of value to their organizations.
rq rq rq rq rq
⊚ true r q
⊚ false r q
2) The concept of "human resource management" implies that employees are
rq rq rq rq rq rq rq rq rq
interchangeable, easily replaced assets that should be managed like any other physical
rq rq rq rq rq rq rq rq rq rq rq rq
asset.
rq
⊚ true r q
⊚ false r q
3) No two human resource departments will have precisely the same roles and responsibilities.
rq rq rq rq rq rq rq rq rq rq rq rq
⊚ r q true
⊚ r q false
4) Recruitment refers to the process by which an organization selects applicants with the
rq rq rq rq rq rq rq rq rq rq rq rq
right knowledge, skills, and abilities to help the organization achieve its goals.
rq rq rq rq rq rq rq rq rq rq rq rq
⊚ true r q
⊚ false r q
5) Performance management requires that employee activities and outputs match
rq rq rq rq rq rq rq rq
the individual's goals.
rq rq rq
⊚ true r q
⊚ false r q
6) Important decisions in planning pay and benefits include how much to offer employees
rq rq rq rq rq rq rq rq rq rq rq rq
in salary or wages, as opposed to bonuses, commissions, and other performance-
rq rq rq rq rq rq rq rq rq rq rq rq
related pay. rq
⊚ true r q
⊚ false r q
7) The shift to self-service requires HR to spend more time on day-to-day transactional tasks.
rq rq rq rq rq rq rq rq rq rq rq rq rq
⊚ r q true
⊚ r q false
2
,8) Compliance with laws and regulations is not an HR responsibility, but rather the
rq rq rq rq rq rq rq rq rq rq rq rq
sole responsibility of managers within the organization.
rq rq rq rq rq rq rq
⊚ true r q
⊚ false r q
9) HR is increasingly becoming a purely administrative function.
rq rq rq rq rq rq rq
⊚ r q true
⊚ r q false
10) As part of its strategic role, one of the key contributions HR can make is to
rq rq rq rq rq rq rq rq rq rq rq rq rq rq rq
engage in evidence-based HRM.
rq rq rq rq
⊚ true r q
⊚ false r q
11) Canada underperforms the United States with respect to productivity.
rq rq rq rq rq rq rq rq
⊚ r q true
⊚ r q false
12) HRM should have a significant role in carrying out a merger or acquisition.
rq rq rq rq rq rq rq rq rq rq rq rq
⊚ r q true
⊚ r q false
13) Non-traditional workers e.g. contractors and temporary workers, currently represent
rq rq rq rq rq rq rq rq
more than 50 percent of the workforce, and this percentage is expected to increase
rq rq rq rq rq rq rq rq rq rq rq rq rq rq
significantly.
rq
⊚ true r q
⊚ false r q
14) Setting up a business enterprise in another country (e.g. building a factory in China) is
rq rq rq rq rq rq rq rq rq rq rq rq rq rq
called outsourcing.
rq rq
⊚ true r q
⊚ false r q
3
, 15) Recent surveys indicate that the general public and managers do not have
rq rq rq rq rq rq rq rq rq rq rq
positive perceptions of the ethical conduct of businesses.
rq rq rq rq rq rq rq rq
⊚ true r q
⊚ false r q
16) HR activities are carried out exclusively by HR specialists in small organizations.
rq rq rq rq rq rq rq rq rq rq rq
⊚ r q true
⊚ r q false
17) Canada's labour force is aging.
rq rq rq rq
⊚ r q true
⊚ r q false
18) Mobile devices are increasingly being used to access HR processes, information,
rq rq rq rq rq rq rq rq rq rq
and collaborative tools.
rq rq rq
⊚ true r q
⊚ false r q
19) As a type of resource, human capital refers to:
rq rq rq rq rq rq rq rq
A) the wages, benefits, and other costs incurred in support of HR functions within
rq rq rq rq rq rq rq rq rq rq rq rq
an organization.
rq rq
B) executive talent within an organization.
rq rq rq rq
C) the tax-deferred value of an employee's pension plan.
rq rq rq rq rq rq rq
D) employee characteristics that can add economic value to the organization.
rq rq rq rq rq rq rq rq rq
E) substitutes for physical assets. rq rq rq
20) Human capital refers to an organization's employees described in terms of all of
rq rq rq rq rq rq rq rq rq rq rq rq
the following, EXCEPT?
rq rq rq
A) Profitability
B) Training
C) Relationships
D) Intelligence
E) Experience
4