Leadership Final Exam (Comprehensive Exam RN/BSN)
with all Correct & 100% Verified Answers |Actual
Complete Exam| Already Graded A+
What action stimulates board participation of employees in quality control? ✔Correct Answer-
Engage closely with the front line staff who provide care for patient
What is true statment regarding TQM (Total quality management)? ✔Correct Answer-It's based on
the premise that the customer is the focal element on which production and service depend.
What is TQM (total quality management)? ✔Correct Answer-Continuous quality improvement.
An RN is supervisor in an organization that has TQM the basis for its organizational goals and
objectives for quality control. How should the RN practice TQM on the unit? ✔Correct Answer-
Promote teamwork rather than only individual accomplishments
Which task is management function associated with quality control? ✔Correct Answer-Periodic
evaluation of unit mission and philosophy
What is the best qualitative measurement in determining quality control for marketing? ✔Correct
Answer-Patient survey of general satisfaction
Who is involved in quality control? SATA
(every employees and consumers are involved in quality control) ✔Correct Answer-A. Facility staff
B. Consumers
C. All levels management
D. Health care professionals
Which statement is true regarding criteria for assuring that quality control will be effective?
✔Correct Answer-A belief in the importance of quality control must be intergrated thru all levels of
organizational hierarchy.
What is the best action to stimulate staff nurse involvement in quality control research on a nursing
unit? ✔Correct Answer-Provide staff with paid release time for research activities.
What is the FIRST step in quality control? ✔Correct Answer-Determine criteria and standards.
A novice nurse manager is a member of a team that will oversee quality control in a health care
organization. What action should the nurse and the other members of the team perform FIRST?
✔Correct Answer-Determine the specific cretiria and standards by which quality will be measured.
Disciplinary Action: when termination of employment ✔Correct Answer-Evidence regarding the
deficiency must support a claim
Nurses witness other nurse mistreat patient, or alcohol/substances use during working hours
✔Correct Answer-Report manager/ unit nurse, charge nurse
, Mistreating of a client or use of alcohol/ other mood-altering substances while working ✔Correct
Answer-Immediate Dismissal/ Terminination
What aspect of client care is measured by process audit? ✔Correct Answer-Quality of nursing care
provided
A nurse manager is providing information about the audit to members of the nursing team. Which of
the following information should the nurse manager include? SATA ✔Correct Answer-A. A structure
audit evaluates the setting and resources available to provide care
B. An outcome audit evaluates the results of the nursing care provided
C. A root cause analysis is indicated when a sentinel event occurs.
E. After data collection is completed, compared to a benchmark.
Fidelity ✔Correct Answer-Keeping promises made to the patient
A nurse manager is reviewing ethical principles with the nursing staff. Which example does the nurse
manager provide to explain the concept of FIDELITY? ✔Correct Answer-Keeping an appointment
with a client.
Delegation to LVN/LPNs ✔Correct Answer-Monitoring findings (On going assessment)
Reinforce teaching
Trach care + Suctioning
NG tube + Enteral feeding
Urinary Catheter
Meds administration
Delegation to UAP/CNAs ✔Correct Answer-ADLs, ambulating, routine tasks
Toileting, bathing
Grooming, dressing
Feeding (without any restriction)
Bed making
Specimen collection (Urine, stool)
I&O
VS (stable patients)
Which practice has the U.S FDA suggested in order to decrease the risk of med errors? ✔Correct
Answer-Computerized order entry with a drug bar code system.
What is HCAHPS (Hospital Consumer Assessment of Healthcare Providers & Systems)? ✔Correct
Answer-Public standardized patient satisfaction data gathered thru reporting
A nurse manager and several colleagues are reviewing the result of the HCAHPS survey. These results
will allow the team to make what assessment? ✔Correct Answer-Client's perspective on the care
they received
Informed consent: Invasive procedure/surgery ✔Correct Answer-Written consent required
Who can sign (grant consent for patient)? ✔Correct Answer-Parent of minors
Legal guardian
Court rep
Durable POA
with all Correct & 100% Verified Answers |Actual
Complete Exam| Already Graded A+
What action stimulates board participation of employees in quality control? ✔Correct Answer-
Engage closely with the front line staff who provide care for patient
What is true statment regarding TQM (Total quality management)? ✔Correct Answer-It's based on
the premise that the customer is the focal element on which production and service depend.
What is TQM (total quality management)? ✔Correct Answer-Continuous quality improvement.
An RN is supervisor in an organization that has TQM the basis for its organizational goals and
objectives for quality control. How should the RN practice TQM on the unit? ✔Correct Answer-
Promote teamwork rather than only individual accomplishments
Which task is management function associated with quality control? ✔Correct Answer-Periodic
evaluation of unit mission and philosophy
What is the best qualitative measurement in determining quality control for marketing? ✔Correct
Answer-Patient survey of general satisfaction
Who is involved in quality control? SATA
(every employees and consumers are involved in quality control) ✔Correct Answer-A. Facility staff
B. Consumers
C. All levels management
D. Health care professionals
Which statement is true regarding criteria for assuring that quality control will be effective?
✔Correct Answer-A belief in the importance of quality control must be intergrated thru all levels of
organizational hierarchy.
What is the best action to stimulate staff nurse involvement in quality control research on a nursing
unit? ✔Correct Answer-Provide staff with paid release time for research activities.
What is the FIRST step in quality control? ✔Correct Answer-Determine criteria and standards.
A novice nurse manager is a member of a team that will oversee quality control in a health care
organization. What action should the nurse and the other members of the team perform FIRST?
✔Correct Answer-Determine the specific cretiria and standards by which quality will be measured.
Disciplinary Action: when termination of employment ✔Correct Answer-Evidence regarding the
deficiency must support a claim
Nurses witness other nurse mistreat patient, or alcohol/substances use during working hours
✔Correct Answer-Report manager/ unit nurse, charge nurse
, Mistreating of a client or use of alcohol/ other mood-altering substances while working ✔Correct
Answer-Immediate Dismissal/ Terminination
What aspect of client care is measured by process audit? ✔Correct Answer-Quality of nursing care
provided
A nurse manager is providing information about the audit to members of the nursing team. Which of
the following information should the nurse manager include? SATA ✔Correct Answer-A. A structure
audit evaluates the setting and resources available to provide care
B. An outcome audit evaluates the results of the nursing care provided
C. A root cause analysis is indicated when a sentinel event occurs.
E. After data collection is completed, compared to a benchmark.
Fidelity ✔Correct Answer-Keeping promises made to the patient
A nurse manager is reviewing ethical principles with the nursing staff. Which example does the nurse
manager provide to explain the concept of FIDELITY? ✔Correct Answer-Keeping an appointment
with a client.
Delegation to LVN/LPNs ✔Correct Answer-Monitoring findings (On going assessment)
Reinforce teaching
Trach care + Suctioning
NG tube + Enteral feeding
Urinary Catheter
Meds administration
Delegation to UAP/CNAs ✔Correct Answer-ADLs, ambulating, routine tasks
Toileting, bathing
Grooming, dressing
Feeding (without any restriction)
Bed making
Specimen collection (Urine, stool)
I&O
VS (stable patients)
Which practice has the U.S FDA suggested in order to decrease the risk of med errors? ✔Correct
Answer-Computerized order entry with a drug bar code system.
What is HCAHPS (Hospital Consumer Assessment of Healthcare Providers & Systems)? ✔Correct
Answer-Public standardized patient satisfaction data gathered thru reporting
A nurse manager and several colleagues are reviewing the result of the HCAHPS survey. These results
will allow the team to make what assessment? ✔Correct Answer-Client's perspective on the care
they received
Informed consent: Invasive procedure/surgery ✔Correct Answer-Written consent required
Who can sign (grant consent for patient)? ✔Correct Answer-Parent of minors
Legal guardian
Court rep
Durable POA
