6.CHAPTER 12: HUMAN RESOURCE MANAGEMENT FINAL EXAM
PREDICTION WITH RESEARCHED ANSWERS
Human resource management (HRM) - correct answer activities that managers engage in to
ATTRACT and RETAIN employees and to ensure that they PERFORM at a high level and
CONTRIBUTE to the accomplishment of organizational goals
Recruitment - correct answer activities that managers engage in to develop a pool of
candidates for open positions
Selection - correct answer process that managers use to determine the relative qualifications of
job applicants and their potential for performing well in a job
Internal recruiting - correct answer hiring existing employees to fill open positions
External recruiting - correct answer hiring people who have not worked at the firm previously
Internal recruitment pros/cons - correct answer PROS
Already know candidates
Employees already familiar with organization
CONS
Learning on the job can be expensive
External recruitment pros/cons - correct answer PROS
Large applicant pool
Access people who have skills that the organization lacks
Bring fresh ideas and perspectives
ALL THE BEST
, CONS
Search can be expensive
Technical capabilities unknown
Selection process - correct answer managers find out whether applicant is qualified for the
position and likely to be a good performer
Reliability - correct answer degree to which the tool measures the same thing each time
Validity - correct answer degree to which test measures what its supposed to
Standard tools - correct answer resumes, interviews, written test, reference check
Validity varies, tough to get negative information
Performance simulation tests - correct answer work sampling, assessment center
Most valid, most expensive
Effective interviews - correct answer structured questions
Multiple interviewers
Detailed answers about actual job behavior
Equal employment opportunity (EEO) - correct answer equal right of all citizens to the
opportunity to obtain employment regardless of their gender, age,r ace, country of origin,
religion, or disabilities
Equal pay act - correct answer men and women paid equally
ALL THE BEST
PREDICTION WITH RESEARCHED ANSWERS
Human resource management (HRM) - correct answer activities that managers engage in to
ATTRACT and RETAIN employees and to ensure that they PERFORM at a high level and
CONTRIBUTE to the accomplishment of organizational goals
Recruitment - correct answer activities that managers engage in to develop a pool of
candidates for open positions
Selection - correct answer process that managers use to determine the relative qualifications of
job applicants and their potential for performing well in a job
Internal recruiting - correct answer hiring existing employees to fill open positions
External recruiting - correct answer hiring people who have not worked at the firm previously
Internal recruitment pros/cons - correct answer PROS
Already know candidates
Employees already familiar with organization
CONS
Learning on the job can be expensive
External recruitment pros/cons - correct answer PROS
Large applicant pool
Access people who have skills that the organization lacks
Bring fresh ideas and perspectives
ALL THE BEST
, CONS
Search can be expensive
Technical capabilities unknown
Selection process - correct answer managers find out whether applicant is qualified for the
position and likely to be a good performer
Reliability - correct answer degree to which the tool measures the same thing each time
Validity - correct answer degree to which test measures what its supposed to
Standard tools - correct answer resumes, interviews, written test, reference check
Validity varies, tough to get negative information
Performance simulation tests - correct answer work sampling, assessment center
Most valid, most expensive
Effective interviews - correct answer structured questions
Multiple interviewers
Detailed answers about actual job behavior
Equal employment opportunity (EEO) - correct answer equal right of all citizens to the
opportunity to obtain employment regardless of their gender, age,r ace, country of origin,
religion, or disabilities
Equal pay act - correct answer men and women paid equally
ALL THE BEST