BUSINESS MANAGEMENT CHAPTER 1-5 REVISIONS QUESTIONS WITH
CERTIFIED ANSWERS.5
Organization - correct answer a group of people who work together to achieve some specific
purpose
Management - correct answer pursuit of organizational goals efficiently and effectively by
integrating the work of people through planning, organizing, leading and controlling the
organization's resources
Efficient - correct answer cheap and wise
Effective - correct answer get it done
Management process(four management functions) - correct answer planning
Organizing
Leading
Controlling
Competitive advantage - correct answer ability of an organization to produce goods or services
more effectively than competitors do, thereby outperforming them
Sustainable competitive advantage - correct answer must stay ahead in:
Response to customers
Innovation
Quality
Efficiency
,Managing for diversity - correct answer 1/6 american workers is foreign born
Maximize the contributions of employees
Diverse in gender, age, race, ethnicity & sexual orientation
Managing for globalization - correct answer verbal expressions & gestures don't have the same
meaning to everyone throughout the world
Managing for i.t. - correct answer consumers spend trillions online
E-business: use the internet to facilitate every aspect of the business
Managing for ethical standards - correct answer balance sales & business w/ethics
safety
environment
sucking up
trash talking
Managing for sustainability - correct answer the business of green
U.s. chamber of commerce is resistant to climate change legislation
Managing for happiness and meaningfulness - correct answer truly like people, enjoy
mentoring & helping others grow and thrive
Traditional management pyramid - correct answer top manager
Middle manager
First-line manager
Team leader
, Top manager - correct answer long-term decisions about the overall direction of the
organization
Establish objectives, policies, & strategies for it
Attentive
Middle manager - correct answer implement policies & plans of the top managers above them
& supervise & coordinate the activities of the first-line managers
Organized
Deal w/people
First-line managers - correct answer short-term operating decisions (hiring/firing)
Direct daily tasks
Starting place for managers
Team leaders - correct answer responsible for facilitating team activities toward achieving key
results
May not have authority over others
Resolve conflicts
Functional management - correct answer responsible for just one organizational activity
General (line managers) - correct answer responsible for several organizational activities
For profit - correct answer formed to make money
Measured in gain/loss
Non-profit - correct answer known as "administrators"
Offer services to clients, not to make a profit
CERTIFIED ANSWERS.5
Organization - correct answer a group of people who work together to achieve some specific
purpose
Management - correct answer pursuit of organizational goals efficiently and effectively by
integrating the work of people through planning, organizing, leading and controlling the
organization's resources
Efficient - correct answer cheap and wise
Effective - correct answer get it done
Management process(four management functions) - correct answer planning
Organizing
Leading
Controlling
Competitive advantage - correct answer ability of an organization to produce goods or services
more effectively than competitors do, thereby outperforming them
Sustainable competitive advantage - correct answer must stay ahead in:
Response to customers
Innovation
Quality
Efficiency
,Managing for diversity - correct answer 1/6 american workers is foreign born
Maximize the contributions of employees
Diverse in gender, age, race, ethnicity & sexual orientation
Managing for globalization - correct answer verbal expressions & gestures don't have the same
meaning to everyone throughout the world
Managing for i.t. - correct answer consumers spend trillions online
E-business: use the internet to facilitate every aspect of the business
Managing for ethical standards - correct answer balance sales & business w/ethics
safety
environment
sucking up
trash talking
Managing for sustainability - correct answer the business of green
U.s. chamber of commerce is resistant to climate change legislation
Managing for happiness and meaningfulness - correct answer truly like people, enjoy
mentoring & helping others grow and thrive
Traditional management pyramid - correct answer top manager
Middle manager
First-line manager
Team leader
, Top manager - correct answer long-term decisions about the overall direction of the
organization
Establish objectives, policies, & strategies for it
Attentive
Middle manager - correct answer implement policies & plans of the top managers above them
& supervise & coordinate the activities of the first-line managers
Organized
Deal w/people
First-line managers - correct answer short-term operating decisions (hiring/firing)
Direct daily tasks
Starting place for managers
Team leaders - correct answer responsible for facilitating team activities toward achieving key
results
May not have authority over others
Resolve conflicts
Functional management - correct answer responsible for just one organizational activity
General (line managers) - correct answer responsible for several organizational activities
For profit - correct answer formed to make money
Measured in gain/loss
Non-profit - correct answer known as "administrators"
Offer services to clients, not to make a profit
