COB 300 C TEST 1 QUESTIONS &
ANSWERS
Which is NOT a significant difference between manufacturing and service operations?
A. cost per unit
B. uniformity of output
C. labor content of jobs
D. degree of customer contact
E. measurement of productivity - correct answer ✔✔A. cost per unit
Which of the following is NOT true about systems approach?
A systems viewpoint is almost always beneficial in decision making
A systems approach emphasizes interrelationships among subsystems
A systems approach concentrates on efficiency within subsystems
A systems approach is used only when a product is being designed for the first time.
All of the above - correct answer ✔✔A systems approach is used only when a product is being
designed for the first time.
Which of the following statements is NOT true?
An order qualifier is a set of screening criteria that permits a firm's products to be considered
as possible candidates for purchase.
Productivity is what we call a relative measure. In other words, to be meaningful, it needs to be
compared with something else
, Strategy is the basic approach used by an organization to achieve its goal where tactics are the
methods and actions taken to accomplish strategies and carry out operations.
Core competencies are special attributes and abilities that give an organization a competitive
edge.
An organization with higher productivity is more efficient than its competitor with lower
productivity - correct answer ✔✔An organization with higher productivity is more efficient than
its competitor with lower productivity
"Similarity of projects allows for a streamlined and highly structured development process" in
which variant of the generic product development process?
Technology-push products
Customized products
Complex systems
Quick-build products
Process-intensive products - correct answer ✔✔Customized products
Marketing depends on operations for information regarding ___________. Operations depends
on marketing for information regarding__________.
productivity, demand forecast
lead time, demand forecast
cash flow, competitors
production cost, budgeting
corporate intelligence, changes in demand - correct answer ✔✔lead time, demand forecast
According to the smile curve, efforts in which of the followings has a better payoff?
ANSWERS
Which is NOT a significant difference between manufacturing and service operations?
A. cost per unit
B. uniformity of output
C. labor content of jobs
D. degree of customer contact
E. measurement of productivity - correct answer ✔✔A. cost per unit
Which of the following is NOT true about systems approach?
A systems viewpoint is almost always beneficial in decision making
A systems approach emphasizes interrelationships among subsystems
A systems approach concentrates on efficiency within subsystems
A systems approach is used only when a product is being designed for the first time.
All of the above - correct answer ✔✔A systems approach is used only when a product is being
designed for the first time.
Which of the following statements is NOT true?
An order qualifier is a set of screening criteria that permits a firm's products to be considered
as possible candidates for purchase.
Productivity is what we call a relative measure. In other words, to be meaningful, it needs to be
compared with something else
, Strategy is the basic approach used by an organization to achieve its goal where tactics are the
methods and actions taken to accomplish strategies and carry out operations.
Core competencies are special attributes and abilities that give an organization a competitive
edge.
An organization with higher productivity is more efficient than its competitor with lower
productivity - correct answer ✔✔An organization with higher productivity is more efficient than
its competitor with lower productivity
"Similarity of projects allows for a streamlined and highly structured development process" in
which variant of the generic product development process?
Technology-push products
Customized products
Complex systems
Quick-build products
Process-intensive products - correct answer ✔✔Customized products
Marketing depends on operations for information regarding ___________. Operations depends
on marketing for information regarding__________.
productivity, demand forecast
lead time, demand forecast
cash flow, competitors
production cost, budgeting
corporate intelligence, changes in demand - correct answer ✔✔lead time, demand forecast
According to the smile curve, efforts in which of the followings has a better payoff?
