Supply Chain Exam Rated A+
Which of the following is not one of the characteristics of an indispensable supply chain
manager? - Answer- Topper
According to Scott Adams, creator of the Dilbert comic strip, "Employees are our most
valuable asset" is the great management truth. - Answer- False
Which of the following is not a functional area that should be included in a well-designed
rotation program designed to cultivate the cross-experienced supply chain manager? -
Answer- None of the above; that is, they should all be included
Which of the following is a type of team you are likely to encounter in today's supply
chain decision-making environment? - Answer- All of the above
A successful supply chain leader achieves key goals through the people you work with -
Answer- True
Empowerment gives employees autonomy over and responsibility for decision-making
related to every aspect of the value-creation process. - Answer- False
Focusing on the 3M fish story, which of the following are benefits of empowerment? -
Answer- B & C only
Empowerment programs/strategies are best suited for companies in high-tech, high-
fashion, or other fast-past, so-called glamor industries - Answer- False
Everyone engages in, and ultimately thrives, in an empowerment culture. - Answer-
False
Which of the following characterizes a goal-setting culture? - Answer- A & D only
Effective measurement helps managers make better decisions by helping them
understand how processes work. - Answer- True
Which of the following is the missing phrase in this extended measurement mantra: "If
you can't measure it, _________________________, therefore, you can't manage it." -
Answer- You don't understand it
When it comes to achieving corporate goals, which of the following is more important
than measurement? - Answer- None of the above
People mold their expectations and behavior to measures; therefore, you need to
measure the right things.. - Answer- True
, Which of the following measurement mantras focuses on what you should measure? -
Answer- B & C only
The balanced scorecard was developed to help companies avoid the counterproductive
decisions that emerged from too much emphasis on ______________ and
______________ measures. - Answer- Short-term; Financially Oriented
Which of the following is not a key benefit of a measurement strategy that is based on
the use of balanced scorecards? - Answer- Drives a fundamental focus on financial
performance
A well-designed scorecard should consist of about ______________ distinctive
measures. - Answer- 20-25
A bad scorecard is worse than no scorecard. - Answer- True
Which of the following is not a fundamental question you should ask as you design your
company's balanced scorecard? - Answer- How can we maximize share price?
Too often, companies sacrifice __________ measurement on the altar of __________
measurement. - Answer- Insightful; Easy
Aggressive benchmarking will enable you to become the best-in-class company on the
practice/process you are benchmarking. - Answer- False
Productivity growth, by definition, is good - Answer- False
Total costing is hard because relevant costs can arise in _________________ or at
other ________________. - Answer- Functions; Times
The lack of total costing negatively influences investments needed to improve service
levels, _______________, and lifetime stream of profits. - Answer- Customer
Satisfaction
Escape rooms are the modern version of a ropes course. Their key role is to help teams
cultivate a culture that will help work through the storming and norming stages of team
building. - Answer- True
Cross training only works when you 1) give workers the chance to make real decisions
that make an impact and 2) reward them for the value they create. - Answer- True
Which of the following are elements of an empowerment culture? - Answer- All of the
above
In a goal-setting environment, change ceases to be a threat. Instead, change gives
people permission to experiment—and to excel. - Answer- True
Which of the following is not one of the characteristics of an indispensable supply chain
manager? - Answer- Topper
According to Scott Adams, creator of the Dilbert comic strip, "Employees are our most
valuable asset" is the great management truth. - Answer- False
Which of the following is not a functional area that should be included in a well-designed
rotation program designed to cultivate the cross-experienced supply chain manager? -
Answer- None of the above; that is, they should all be included
Which of the following is a type of team you are likely to encounter in today's supply
chain decision-making environment? - Answer- All of the above
A successful supply chain leader achieves key goals through the people you work with -
Answer- True
Empowerment gives employees autonomy over and responsibility for decision-making
related to every aspect of the value-creation process. - Answer- False
Focusing on the 3M fish story, which of the following are benefits of empowerment? -
Answer- B & C only
Empowerment programs/strategies are best suited for companies in high-tech, high-
fashion, or other fast-past, so-called glamor industries - Answer- False
Everyone engages in, and ultimately thrives, in an empowerment culture. - Answer-
False
Which of the following characterizes a goal-setting culture? - Answer- A & D only
Effective measurement helps managers make better decisions by helping them
understand how processes work. - Answer- True
Which of the following is the missing phrase in this extended measurement mantra: "If
you can't measure it, _________________________, therefore, you can't manage it." -
Answer- You don't understand it
When it comes to achieving corporate goals, which of the following is more important
than measurement? - Answer- None of the above
People mold their expectations and behavior to measures; therefore, you need to
measure the right things.. - Answer- True
, Which of the following measurement mantras focuses on what you should measure? -
Answer- B & C only
The balanced scorecard was developed to help companies avoid the counterproductive
decisions that emerged from too much emphasis on ______________ and
______________ measures. - Answer- Short-term; Financially Oriented
Which of the following is not a key benefit of a measurement strategy that is based on
the use of balanced scorecards? - Answer- Drives a fundamental focus on financial
performance
A well-designed scorecard should consist of about ______________ distinctive
measures. - Answer- 20-25
A bad scorecard is worse than no scorecard. - Answer- True
Which of the following is not a fundamental question you should ask as you design your
company's balanced scorecard? - Answer- How can we maximize share price?
Too often, companies sacrifice __________ measurement on the altar of __________
measurement. - Answer- Insightful; Easy
Aggressive benchmarking will enable you to become the best-in-class company on the
practice/process you are benchmarking. - Answer- False
Productivity growth, by definition, is good - Answer- False
Total costing is hard because relevant costs can arise in _________________ or at
other ________________. - Answer- Functions; Times
The lack of total costing negatively influences investments needed to improve service
levels, _______________, and lifetime stream of profits. - Answer- Customer
Satisfaction
Escape rooms are the modern version of a ropes course. Their key role is to help teams
cultivate a culture that will help work through the storming and norming stages of team
building. - Answer- True
Cross training only works when you 1) give workers the chance to make real decisions
that make an impact and 2) reward them for the value they create. - Answer- True
Which of the following are elements of an empowerment culture? - Answer- All of the
above
In a goal-setting environment, change ceases to be a threat. Instead, change gives
people permission to experiment—and to excel. - Answer- True
