SUPPLY CHAIN MANAGEMENT -
EXAM 1 (CHAPTERS 1-4)
supply chain - Correct Answers -flow of products and services from raw materials to end
users connected by transportation and storage activities
raw material suppliers - Correct Answers -get the materials from the ground, minerals
and oil and send to component manufactures
component manufacturers - Correct Answers -turn the raw materials into steel,
aluminum
intermediate component manufactures - Correct Answers -make the wires, fabrics, nuts
and bolts from ordering from the component manufacturers
end-product manufactures - Correct Answers -order from the intermediate component
manufacturers and they make cars and products to sell to wholesalers, retailers, and
distributors
reverse logistics activities - Correct Answers -waste and recycle supply chain activities
supply chain management - Correct Answers -the design and management of
seamless, value-added processes across organizational boundaries to meet the real
needs of the end customer
goals of supply chain management - Correct Answers -correct product, needed quantity,
right location, right time, for the lowest total cost
balancing low cost manufacturing with variable customer demand
four parts of supply chain management - Correct Answers -supply management,
operations, logistics, and integration
supply management elements - Correct Answers -supplier management, strategic
partnerships, and ethics and sustainability
supplier management - Correct Answers -improve performance through supplier
selection, evaluation, certification and development
, strategic partnerships - Correct Answers -successful and trusting relationships with top-
performing suppliers
ethics and sustainability - Correct Answers -recognizing suppliers' impact on reputation
and environmental impact
Supplier Relationship Management - Correct Answers -enables companies to identify
there must important suppliers, so that can focus their resources and maintain more
strategic relationships to get positive impacts
SRM break down - Correct Answers -develop partnerships with key suppliers to reduce
costs, innovate, and create value
strategic sourcing - Correct Answers -managing the firm's external resources to support
a firm's long term goals
drivers of strategic sourcing - Correct Answers -reduce cost and cycle time
improve quality
increase the number of competitors
increase customer focus
reduce high costs
innovation
operations issues - Correct Answers -demand management, production and capacity
planning. lean systems, quality systems
logistics - Correct Answers -transportation management, customer relationship
management, network design
demand management - Correct Answers -forecast customer demand to determine
supply
transportation management - Correct Answers -balance of cost, speed, and customer
service using transportation
customer relationship management - Correct Answers -strategies to communicate with
customers, resolve complaints
network design - Correct Answers -creating distribution networks based on tradeoff
decisions
supply chain process integration - Correct Answers -when supply chain participants
work for common goals, intra-firm functional integration
supply chain performance measurement - Correct Answers -crucial for firms to know if
procedures are working
EXAM 1 (CHAPTERS 1-4)
supply chain - Correct Answers -flow of products and services from raw materials to end
users connected by transportation and storage activities
raw material suppliers - Correct Answers -get the materials from the ground, minerals
and oil and send to component manufactures
component manufacturers - Correct Answers -turn the raw materials into steel,
aluminum
intermediate component manufactures - Correct Answers -make the wires, fabrics, nuts
and bolts from ordering from the component manufacturers
end-product manufactures - Correct Answers -order from the intermediate component
manufacturers and they make cars and products to sell to wholesalers, retailers, and
distributors
reverse logistics activities - Correct Answers -waste and recycle supply chain activities
supply chain management - Correct Answers -the design and management of
seamless, value-added processes across organizational boundaries to meet the real
needs of the end customer
goals of supply chain management - Correct Answers -correct product, needed quantity,
right location, right time, for the lowest total cost
balancing low cost manufacturing with variable customer demand
four parts of supply chain management - Correct Answers -supply management,
operations, logistics, and integration
supply management elements - Correct Answers -supplier management, strategic
partnerships, and ethics and sustainability
supplier management - Correct Answers -improve performance through supplier
selection, evaluation, certification and development
, strategic partnerships - Correct Answers -successful and trusting relationships with top-
performing suppliers
ethics and sustainability - Correct Answers -recognizing suppliers' impact on reputation
and environmental impact
Supplier Relationship Management - Correct Answers -enables companies to identify
there must important suppliers, so that can focus their resources and maintain more
strategic relationships to get positive impacts
SRM break down - Correct Answers -develop partnerships with key suppliers to reduce
costs, innovate, and create value
strategic sourcing - Correct Answers -managing the firm's external resources to support
a firm's long term goals
drivers of strategic sourcing - Correct Answers -reduce cost and cycle time
improve quality
increase the number of competitors
increase customer focus
reduce high costs
innovation
operations issues - Correct Answers -demand management, production and capacity
planning. lean systems, quality systems
logistics - Correct Answers -transportation management, customer relationship
management, network design
demand management - Correct Answers -forecast customer demand to determine
supply
transportation management - Correct Answers -balance of cost, speed, and customer
service using transportation
customer relationship management - Correct Answers -strategies to communicate with
customers, resolve complaints
network design - Correct Answers -creating distribution networks based on tradeoff
decisions
supply chain process integration - Correct Answers -when supply chain participants
work for common goals, intra-firm functional integration
supply chain performance measurement - Correct Answers -crucial for firms to know if
procedures are working
