TEST BANK
Operations Management Creating Value
Along the Supply Chain, 11th Edition
(Russell)Verified Chapters 1 - 17, Complete
Operations Management Creating Value Along the Supply Chain
,TABLE OF CONTENTS
1 Introduction to Operations and Supply Chain Management
2 Quality Management
3 Statistical Process Control
S3 Operational Decision-Making Tools: Acceptance Sampling
4 Product Design
5 Service Design
6 Processes and Technology
7 Capacity and Facilities Design
S7 Operational Decision-Making Tools: Facility Location Models
8 Human Resources
S8 Operational Decision-Making Tools: Work Measurement
9 Project Management
10 Supply Chain Management Strategy and Design
11 Global Supply Chain Procurement and Distribution
S11 Operational Decision-Making Tools: Transportation and Transshipment Models
12 Forecasting
13 Inventory Management
S13 Operational Decision-Making Tools: Simulation
14 Sales and Operations Planning
S14 Operational Decision-Making Tools: Linear Programming
15 Resource Planning Systems
16 Lean Production Systems
17 Scheduling
Operations Management Creating Value Along the Supply Chain
, Operations Management Creating Value Along the Supply Chain 11th Edition
Roberta S. Russell, Bernard W. Taylor
Concept Check Questions for Learning Objectives
Chapter 1 – Introduction to Operations and Supply Chain Management
The Operations Function
1. The operations function interacts with
a. Marketing
b. Suppliers
c. Human resources
d. Finance
e. All of the above
Difficulty: Easy
Answer: d
2. Operations is often described as
a. the creative core of an organization
b. a transformation process
c. the source of firm profitability
d. all of the above
Difficulty: Easy
Answer: b
The aEvolution aof aOperations aand aSupply aChain aManagement
1. a helped ato aenable athe aIndustrial aRevolution.
a. Linear aprogramming
b. Quality acircles
c. Interchangeable aparts
d. The aInternet
Difficulty:
aEasyaAnswer:
ac
2. The aPrinciples aof aScientific aManagement awere aproposed aby
a. Adam aSmith
b. Henry aFord
c. Frederick aTaylor
Operations Management Creating Value Along the Supply Chain
, d. Elton aMayo
Difficulty:
aEasyaAnswer:
ac
3. Supply achain amanagement aemerged aas
a. companies astarted ato aoutsource aproduction
b. the anumber aof asuppliers afor aeach acompany agrew
c. globalization aexpanded athe areach aof asuppliers aand acustomers
d. all aof athe aabove
Difficulty:
aEasyaAnswer:
ad
4. The aquality arevolution awas abrought ato aus aby
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:
aEasyaAnswer:
ab
Globalization
1. Globalization ahas agrown arapidly adue ato
a. World atrade aagreements
b. The aInternet
c. Outsourcing
d. All aof athe aabove
Difficulty:
aEasyaAnswer:
ad
2. Which aof athe afollowing acountries ahas athe ahighest ahourly awage arate?
a. Norway
b. U.S.
c. Germany
d. South aKorea
Difficulty:
Operations Management Creating Value Along the Supply Chain
Operations Management Creating Value
Along the Supply Chain, 11th Edition
(Russell)Verified Chapters 1 - 17, Complete
Operations Management Creating Value Along the Supply Chain
,TABLE OF CONTENTS
1 Introduction to Operations and Supply Chain Management
2 Quality Management
3 Statistical Process Control
S3 Operational Decision-Making Tools: Acceptance Sampling
4 Product Design
5 Service Design
6 Processes and Technology
7 Capacity and Facilities Design
S7 Operational Decision-Making Tools: Facility Location Models
8 Human Resources
S8 Operational Decision-Making Tools: Work Measurement
9 Project Management
10 Supply Chain Management Strategy and Design
11 Global Supply Chain Procurement and Distribution
S11 Operational Decision-Making Tools: Transportation and Transshipment Models
12 Forecasting
13 Inventory Management
S13 Operational Decision-Making Tools: Simulation
14 Sales and Operations Planning
S14 Operational Decision-Making Tools: Linear Programming
15 Resource Planning Systems
16 Lean Production Systems
17 Scheduling
Operations Management Creating Value Along the Supply Chain
, Operations Management Creating Value Along the Supply Chain 11th Edition
Roberta S. Russell, Bernard W. Taylor
Concept Check Questions for Learning Objectives
Chapter 1 – Introduction to Operations and Supply Chain Management
The Operations Function
1. The operations function interacts with
a. Marketing
b. Suppliers
c. Human resources
d. Finance
e. All of the above
Difficulty: Easy
Answer: d
2. Operations is often described as
a. the creative core of an organization
b. a transformation process
c. the source of firm profitability
d. all of the above
Difficulty: Easy
Answer: b
The aEvolution aof aOperations aand aSupply aChain aManagement
1. a helped ato aenable athe aIndustrial aRevolution.
a. Linear aprogramming
b. Quality acircles
c. Interchangeable aparts
d. The aInternet
Difficulty:
aEasyaAnswer:
ac
2. The aPrinciples aof aScientific aManagement awere aproposed aby
a. Adam aSmith
b. Henry aFord
c. Frederick aTaylor
Operations Management Creating Value Along the Supply Chain
, d. Elton aMayo
Difficulty:
aEasyaAnswer:
ac
3. Supply achain amanagement aemerged aas
a. companies astarted ato aoutsource aproduction
b. the anumber aof asuppliers afor aeach acompany agrew
c. globalization aexpanded athe areach aof asuppliers aand acustomers
d. all aof athe aabove
Difficulty:
aEasyaAnswer:
ad
4. The aquality arevolution awas abrought ato aus aby
a. Germany
b. Japan
c. China
d. Mexico
Difficulty:
aEasyaAnswer:
ab
Globalization
1. Globalization ahas agrown arapidly adue ato
a. World atrade aagreements
b. The aInternet
c. Outsourcing
d. All aof athe aabove
Difficulty:
aEasyaAnswer:
ad
2. Which aof athe afollowing acountries ahas athe ahighest ahourly awage arate?
a. Norway
b. U.S.
c. Germany
d. South aKorea
Difficulty:
Operations Management Creating Value Along the Supply Chain
