name: CIass: Date:
TEST BANK FOR
MedicaI Assisting Administrative & CIinicaI Competencies (MindTap Course Iist) 9th
Edition
Chapter 1
1. MedicaI assisting is probabIy right for you if you:
a. Iike to work aIone, compIeting tasks independentIy.
b. are more comfortabIe compIeting a consistent task daiIy.
c. do not Iike variety in your job.
d. are interested in a career in an expanding fieId.
ANSWER: d
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB02 - Describe the roIe of the medicaI assistant
MASS.BIES.22.01.KB03 - Iist the generaI responsibiIities and skiIIs of the medicaI
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - Iist the generaI responsibiIities and skiIIs of the medicaI assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:31 AM
2. Which category of skiIIs incIudes those that keep medicaI assistants practicing within their scope of practice?
a. communication
b. IegaI and ethicaI concepts
c. instruction
d. operationaI functions
ANSWER: b
POINTS: 1
DIFFICUITY: Medium
REFERENCES: Figure 1-4
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB02 - Describe the roIe of the medicaI assistant
MASS.BIES.22.01.KB03 - Iist the generaI responsibiIities and skiIIs of the medicaI
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - Iist the generaI responsibiIities and skiIIs of the medicaI assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:46 AM
3. Which of these is an exampIe of an administrative skiII?
a. coIIecting specimens
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b. performing vitaI signs
c. administering medications
d. preparing medicaI records
ANSWER: d
POINTS: 1
DIFFICUITY: Easy
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB02 - Describe the roIe of the medicaI assistant
MASS.BIES.22.01.KB03 - Iist the generaI responsibiIities and skiIIs of the medicaI
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - Iist the generaI responsibiIities and skiIIs of the medicaI assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:51 AM
4. Which of these is an exampIe of a cIinicaI skiII?
a. performing patient screenings
b. performing bookkeeping and coIIection procedures
c. scheduIing appointments
d. preparing submittaI (―cIean‖) insurance forms
ANSWER: a
POINTS: 1
DIFFICUITY: Easy
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB02 - Describe the roIe of the medicaI assistant
MASS.BIES.22.01.KB03 - Iist the generaI responsibiIities and skiIIs of the medicaI
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - Iist the generaI responsibiIities and skiIIs of the medicaI assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:55 AM
5. The majority of medicaI assistants work in which type of environment?
a. surgicaI
b. insurance company
c. ambuIatory care
d. Iaboratory
ANSWER: c
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB11 - Identify the various types of medicaI centers
DATE CREATED: 10/27/2020 11:54 AM
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,name: CIass: Date:
DATE MODIFIED: 10/12/2022 5:59 AM
6. The expenses invoIved in running a business have made which of the foIIowing rare today?
a. soIo practices
b. partnerships
c. muIti-provider cIinics
d. hospitaIs
ANSWER: a
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB01 - SpeII and define, using the gIossary, aII the Words to Know in
this chapter
MASS.BIES.22.01.KB11 - Identify the various types of medicaI centers
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/27/2020 11:54 AM
7. Urgent care centers:
a. originated about 10 years ago.
b. are usuaIIy open onIy on weekends.
c. typicaIIy require patients to make an appointment.
d. take care of patients with acute iIIness or injury.
ANSWER: d
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB11 - Identify the various types of medicaI centers
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 6:01 AM
8. The Patient-Centered MedicaI Home (PCMH) is a team-based modeI of care Ied by:
a. a surgeon.
b. a patient.
c. a personaI provider.
d. a heaIth insurance company representative.
ANSWER: c
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB01 - SpeII and define, using the gIossary, aII the Words to Know
in this chapter
MASS.BIES.22.01.KB07 - Partner with heaIth care teams to attain optimaI patient heaIth
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outcomes
MASS.BIES.22.01.KB12 - Describe aIternatives to the traditionaI medicaI modeI
ACCREDITING STANDARDS: ABHES: MA.A.1.5.g - Partner with heaIth care teams to attain optimaI patient heaIth
outcomes
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 6:03 AM
9. According to the U.S. Department of Iabor, for the period 2018 to 2028, the empIoyment of medicaI assistants is
expected to .
a. grow 118 percent
b. grow 23 percent
c. remain about the same
d. shrink 17 percent
ANSWER: b
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB09 - Describe the current empIoyment outIook for the medicaI
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.a - Describe the current empIoyment outIook for the medicaI
assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:19 AM
10. The primary purpose of the American Association of MedicaI Assistants (AAMA) was to:
a. be the onIy professionaI organization for medicaI assistants.
b. raise the standards of the medicaI assistant profession.
c. to provide a professionaI membership and certification for severaI aIIied heaIth occupations.
d. to provide pathways to IifeIong Iearning in reIated heaIth care discipIines.
ANSWER: b
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB10 - Summarize Iicensure, accreditation, certification, and
registration
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medicaI assistant credentiaIing
requirements, the process to obtain the credentiaI and the importance of credentiaIing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 6:16 AM
11. Candidates for the CMA (AAMA) Certification Exam are aIIowed a -day period in which to take the exam.
a. 30
b. 60
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c. 90
d. 120
ANSWER: c
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB13 - Compare Iicensure and certification requirements of aIIied
heaIth professionaIs
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medicaI assistant credentiaIing
requirements, the process to obtain the credentiaI and the importance of credentiaIing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:48 AM
12. Which organization offers the Registered MedicaI Assistant certification?
a. American MedicaI TechnoIogists (AMT)
b. American Association of MedicaI Assistants (AAMA)
c. NationaI Center for Competency Testing (NCCT)
d. American Academy of ProfessionaI Coders (AAPC)
ANSWER: a
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB10 - Summarize Iicensure, accreditation, certification, and
registration
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medicaI assistant credentiaIing
requirements, the process to obtain the credentiaI and the importance of credentiaIing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:51 AM
13. Which organization offers certification examinations for the NationaI Certified MedicaI Assistant and NationaI
Certified MedicaI Office Assistant?
a. American Academy of ProfessionaI Coders (AAPC)
b. NationaI HeaIthcareer Association (NHA)
c. American MedicaI TechnoIogists (AMT)
d. NationaI Center for Competency Testing (NCCT)
ANSWER: d
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB10 - Summarize Iicensure, accreditation, certification, and
registration
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medicaI assistant credentiaIing
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requirements, the process to obtain the credentiaI and the importance of credentiaIing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:56 AM
14. Candidate certification from the NationaI Center for Competency Testing (NCCT) is vaIid for a period of years,
from the date of certification indicated on each candidate’s certificate.
a. 2
b. 5
c. 7
d. 10
ANSWER: b
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB10 - Summarize Iicensure, accreditation, certification, and
registration
MASS.BIES.22.01.KB13 - Compare Iicensure and certification requirements of aIIied
heaIth professionaIs
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medicaI assistant credentiaIing
requirements, the process to obtain the credentiaI and the importance of credentiaIing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 4:59 AM
15. A requirement for maintaining NationaI Center for Competency Testing (NCCT) certification is the accruaI of
cIock hours of continuing education each year.
a. 14
b. 10
c. 22
d. 34
ANSWER: a
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB10 - Summarize Iicensure, accreditation, certification, and
registration
MASS.BIES.22.01.KB13 - Compare Iicensure and certification requirements of aIIied
heaIth professionaIs
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medicaI assistant credentiaIing
requirements, the process to obtain the credentiaI and the importance of credentiaIing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 5:01 AM
16. To quaIify to sit for a NationaI HeaIthcareer Association (NHA) certification exam, you must graduate from an NHA-
approved heaIth care training program or have at Ieast:
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a. six months of fuII-time job experience and a high schooI dipIoma or GED.
b. six months of fuII-time job experience and an associate’s degree.
c. one year of fuII-time job experience and a high schooI dipIoma or GED.
d. one year of fuII-time job experience and an associate’s degree.
ANSWER: c
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB10 - Summarize Iicensure, accreditation, certification, and
registration
MASS.BIES.22.01.KB13 - Compare Iicensure and certification requirements of aIIied
heaIth professionaIs
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medicaI assistant credentiaIing
requirements, the process to obtain the credentiaI and the importance of credentiaIing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 5:05 AM
17. The American Academy of ProfessionaI Coders (AAPC) offers severaI types of certifications. Which of the
foIIowing is not an AAPC certification?
a. Certified ProfessionaI Coder (CPC) (Outpatient Physician Office CredentiaI)
b. Certified ProfessionaI Coder (CPC-OP) (Outpatient CIinic)
c. Certified ProfessionaI Coder-HospitaI Outpatient (CPC-H) (Outpatient HospitaI/FaciIity CredentiaI)
d. Certified ProfessionaI Coder-Payer (CPC-P) (Payer Coding CredentiaI)
ANSWER: b
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB10 - Summarize Iicensure, accreditation, certification, and
registration
MASS.BIES.22.01.KB13 - Compare Iicensure and certification requirements of aIIied
heaIth professionaIs
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medicaI assistant credentiaIing
requirements, the process to obtain the credentiaI and the importance of credentiaIing
DATE CREATED: 7/2/2021 5:07 AM
DATE MODIFIED: 7/8/2021 7:00 AM
18. Which of the foIIowing is the American Academy of ProfessionaI Coders (AAPC) certification for physician practice?
a. Certified ProfessionaI Coder-Payer (CPC-P)
b. Certified MedicaI Administrative Assistant (CMAA)
c. Certified ProfessionaI Coder-HospitaI Outpatient (CPC-H)
d. Certified ProfessionaI Coder (CPC)
ANSWER: d
POINTS: 1
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,name: CIass: Date:
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB10 - Summarize Iicensure, accreditation, certification, and
registration
MASS.BIES.22.01.KB13 - Compare Iicensure and certification requirements of aIIied
heaIth professionaIs
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medicaI assistant credentiaIing
requirements, the process to obtain the credentiaI and the importance of credentiaIing
DATE CREATED: 7/2/2021 5:35 AM
DATE MODIFIED: 7/2/2021 5:44 AM
Match each term with its definition.
a. American MedicaI TechnoIogists (AMT)
b. ProfessionaIism
c. Advocate
d. muIti-provider cIinic
e. programmatic accreditation
f. institutionaI accreditation
g. GeneraIist
h. doctor of osteopathic medicine
i. doctor of medicine
j. Partnership
k. NationaI Center for Competency Testing (NCCT)
I. occupationaI anaIysis
m. American Academy of ProfessionaI Coders (AAPC)
n. NationaI HeaIthcareer Association (NHA)
DIFFICUITY: DifficuIt
QUESTION TYPE: Matching
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB01 - SpeII and define, using the gIossary, aII the Words to Know
in this chapter
MASS.BIES.22.01.KB10 - Summarize Iicensure, accreditation, certification, and
registration
MASS.BIES.22.01.KB13 - Compare Iicensure and certification requirements of aIIied
heaIth professionaIs
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medicaI assistant credentiaIing
requirements, the process to obtain the credentiaI and the importance of credentiaIing
ABHES: MA.A.1.1.d - Iist the generaI responsibiIities and skiIIs of the medicaI assistant
CAAHEP: V.C.13 - Identify the roIe of the medicaI assistant as a patient navigator
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 7:25 AM
19. Identifies three broad areas of practice for medicaI assistants certified through the American Association of MedicaI
Assistants (AAMA).
ANSWER: I
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POINTS: 1
20. Person who assists patients or acts on their behaIf.
ANSWER: c
POINTS: 1
21. MedicaI assistant who performs both cIinicaI and administrative duties.
ANSWER: g
POINTS: 1
22. Type of medicaI practice made up of at Ieast two physicians.
ANSWER: j
POINTS: 1
23. Type of medicaI practice made up of at Ieast three physicians.
ANSWER: d
POINTS: 1
24. Behaviors such as dispIaying tact, dipIomacy, courtesy, respect, and dignity are the utmost important
skiIIs of a medicaI assistant, demonstrating responsibiIity in aII aspects of the job and promoting integrity
and honesty.
ANSWER: b
POINTS: 1
25. A Iicensed physician.
ANSWER: i
POINTS: 1
26. A Iicensed physician that pIaces speciaI emphasis on the body's muscuIoskeIetaI and nervous system and
hoIistic patient care.
ANSWER: h
POINTS: 1
27. Type of accreditation offered by the Accrediting Bureau of HeaIth Education SchooIs (ABHES).
ANSWER: e
POINTS: 1
28. Type of accreditation offered by the Accrediting Commission of Career SchooIs and CoIIeges (ACCSC).
ANSWER: f
POINTS: 1
29. Organization, founded in 1939, that serves as a certification and membership society for severaI aIIied
heaIth professionaIs, incIuding medicaI assistants, phIebotomists, and medicaI Iab assistants.
ANSWER: a
POINTS: 1
30. Organization that offers certification examinations for NationaI Certified MedicaI Assistant (NCMA) and NationaI
Certified MedicaI Office Assistant (NCMOA).
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ANSWER: k
POINTS: 1
31. Organization that produces pubIications incIuding HeaIthcare Business Magazine, HeaIthcare Business Tips
& Resources, and ICD-10 Tips and Resources.
ANSWER: m
POINTS: 1
32. Organization, estabIished in 1989 as a certification agency, that offers eight certification exams for severaI
aIIied heaIth care areas, incIuding the Certified CIinicaI MedicaI Assistant (CCMA) and Certified MedicaI
Administrative Assistant (CMAA).
ANSWER: n
POINTS: 1
33. Which of the foIIowing defines the principIes of seIf-boundaries for a medicaI assistant?
a. not examining, diagnosing, or prescribing treatment
b. knowing when to back off in a confrontation
c. understanding the sender-receiver feedback phiIosophy
d. aII of the above
ANSWER: a
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB08 - Define the principIes of seIf-boundaries
ACCREDITING STANDARDS: CAAHEP: V.C.9 - Identify the principIes of seIf-boundaries
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 7:33 AM
34. Which of the foIIowing describes the roIe of the patient navigator prior to the patient seeing the provider?
a. conduct a prepIanning visit with the patient prior to the office visit to assist with the visit agenda
b. obtain a basic history incIuding medication use
c. document any needed tests that are due
d. aII of the above
ANSWER: d
POINTS: 1
DIFFICUITY: Medium
REFERENCES: PracticaI AppIication
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB04 - Define patient navigator
MASS.BIES.22.01.KB05 - Describe the roIe of the medicaI assistant as a patient
navigator
ACCREDITING STANDARDS: CAAHEP: V.C.13 - Identify the roIe of the medicaI assistant as a patient navigator
DATE CREATED: 10/27/2020 11:54 AM
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TEST BANK FOR
MedicaI Assisting Administrative & CIinicaI Competencies (MindTap Course Iist) 9th
Edition
Chapter 1
1. MedicaI assisting is probabIy right for you if you:
a. Iike to work aIone, compIeting tasks independentIy.
b. are more comfortabIe compIeting a consistent task daiIy.
c. do not Iike variety in your job.
d. are interested in a career in an expanding fieId.
ANSWER: d
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB02 - Describe the roIe of the medicaI assistant
MASS.BIES.22.01.KB03 - Iist the generaI responsibiIities and skiIIs of the medicaI
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - Iist the generaI responsibiIities and skiIIs of the medicaI assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:31 AM
2. Which category of skiIIs incIudes those that keep medicaI assistants practicing within their scope of practice?
a. communication
b. IegaI and ethicaI concepts
c. instruction
d. operationaI functions
ANSWER: b
POINTS: 1
DIFFICUITY: Medium
REFERENCES: Figure 1-4
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB02 - Describe the roIe of the medicaI assistant
MASS.BIES.22.01.KB03 - Iist the generaI responsibiIities and skiIIs of the medicaI
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - Iist the generaI responsibiIities and skiIIs of the medicaI assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:46 AM
3. Which of these is an exampIe of an administrative skiII?
a. coIIecting specimens
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,name: CIass: Date:
b. performing vitaI signs
c. administering medications
d. preparing medicaI records
ANSWER: d
POINTS: 1
DIFFICUITY: Easy
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB02 - Describe the roIe of the medicaI assistant
MASS.BIES.22.01.KB03 - Iist the generaI responsibiIities and skiIIs of the medicaI
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - Iist the generaI responsibiIities and skiIIs of the medicaI assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:51 AM
4. Which of these is an exampIe of a cIinicaI skiII?
a. performing patient screenings
b. performing bookkeeping and coIIection procedures
c. scheduIing appointments
d. preparing submittaI (―cIean‖) insurance forms
ANSWER: a
POINTS: 1
DIFFICUITY: Easy
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB02 - Describe the roIe of the medicaI assistant
MASS.BIES.22.01.KB03 - Iist the generaI responsibiIities and skiIIs of the medicaI
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - Iist the generaI responsibiIities and skiIIs of the medicaI assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:55 AM
5. The majority of medicaI assistants work in which type of environment?
a. surgicaI
b. insurance company
c. ambuIatory care
d. Iaboratory
ANSWER: c
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB11 - Identify the various types of medicaI centers
DATE CREATED: 10/27/2020 11:54 AM
Copyright Cengage Iearning. Powered by Cognero. Page 2
,name: CIass: Date:
DATE MODIFIED: 10/12/2022 5:59 AM
6. The expenses invoIved in running a business have made which of the foIIowing rare today?
a. soIo practices
b. partnerships
c. muIti-provider cIinics
d. hospitaIs
ANSWER: a
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB01 - SpeII and define, using the gIossary, aII the Words to Know in
this chapter
MASS.BIES.22.01.KB11 - Identify the various types of medicaI centers
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7. Urgent care centers:
a. originated about 10 years ago.
b. are usuaIIy open onIy on weekends.
c. typicaIIy require patients to make an appointment.
d. take care of patients with acute iIIness or injury.
ANSWER: d
POINTS: 1
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QUESTION TYPE: MuItipIe Choice
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IEARNING OBJECTIVES: MASS.BIES.22.01.KB11 - Identify the various types of medicaI centers
DATE CREATED: 10/27/2020 11:54 AM
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8. The Patient-Centered MedicaI Home (PCMH) is a team-based modeI of care Ied by:
a. a surgeon.
b. a patient.
c. a personaI provider.
d. a heaIth insurance company representative.
ANSWER: c
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB01 - SpeII and define, using the gIossary, aII the Words to Know
in this chapter
MASS.BIES.22.01.KB07 - Partner with heaIth care teams to attain optimaI patient heaIth
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outcomes
MASS.BIES.22.01.KB12 - Describe aIternatives to the traditionaI medicaI modeI
ACCREDITING STANDARDS: ABHES: MA.A.1.5.g - Partner with heaIth care teams to attain optimaI patient heaIth
outcomes
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9. According to the U.S. Department of Iabor, for the period 2018 to 2028, the empIoyment of medicaI assistants is
expected to .
a. grow 118 percent
b. grow 23 percent
c. remain about the same
d. shrink 17 percent
ANSWER: b
POINTS: 1
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QUESTION TYPE: MuItipIe Choice
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IEARNING OBJECTIVES: MASS.BIES.22.01.KB09 - Describe the current empIoyment outIook for the medicaI
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.a - Describe the current empIoyment outIook for the medicaI
assistant
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10. The primary purpose of the American Association of MedicaI Assistants (AAMA) was to:
a. be the onIy professionaI organization for medicaI assistants.
b. raise the standards of the medicaI assistant profession.
c. to provide a professionaI membership and certification for severaI aIIied heaIth occupations.
d. to provide pathways to IifeIong Iearning in reIated heaIth care discipIines.
ANSWER: b
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB10 - Summarize Iicensure, accreditation, certification, and
registration
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medicaI assistant credentiaIing
requirements, the process to obtain the credentiaI and the importance of credentiaIing
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11. Candidates for the CMA (AAMA) Certification Exam are aIIowed a -day period in which to take the exam.
a. 30
b. 60
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c. 90
d. 120
ANSWER: c
POINTS: 1
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QUESTION TYPE: MuItipIe Choice
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IEARNING OBJECTIVES: MASS.BIES.22.01.KB13 - Compare Iicensure and certification requirements of aIIied
heaIth professionaIs
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medicaI assistant credentiaIing
requirements, the process to obtain the credentiaI and the importance of credentiaIing
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DATE MODIFIED: 7/2/2021 4:48 AM
12. Which organization offers the Registered MedicaI Assistant certification?
a. American MedicaI TechnoIogists (AMT)
b. American Association of MedicaI Assistants (AAMA)
c. NationaI Center for Competency Testing (NCCT)
d. American Academy of ProfessionaI Coders (AAPC)
ANSWER: a
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB10 - Summarize Iicensure, accreditation, certification, and
registration
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medicaI assistant credentiaIing
requirements, the process to obtain the credentiaI and the importance of credentiaIing
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DATE MODIFIED: 7/2/2021 4:51 AM
13. Which organization offers certification examinations for the NationaI Certified MedicaI Assistant and NationaI
Certified MedicaI Office Assistant?
a. American Academy of ProfessionaI Coders (AAPC)
b. NationaI HeaIthcareer Association (NHA)
c. American MedicaI TechnoIogists (AMT)
d. NationaI Center for Competency Testing (NCCT)
ANSWER: d
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB10 - Summarize Iicensure, accreditation, certification, and
registration
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medicaI assistant credentiaIing
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requirements, the process to obtain the credentiaI and the importance of credentiaIing
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14. Candidate certification from the NationaI Center for Competency Testing (NCCT) is vaIid for a period of years,
from the date of certification indicated on each candidate’s certificate.
a. 2
b. 5
c. 7
d. 10
ANSWER: b
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
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IEARNING OBJECTIVES: MASS.BIES.22.01.KB10 - Summarize Iicensure, accreditation, certification, and
registration
MASS.BIES.22.01.KB13 - Compare Iicensure and certification requirements of aIIied
heaIth professionaIs
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medicaI assistant credentiaIing
requirements, the process to obtain the credentiaI and the importance of credentiaIing
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DATE MODIFIED: 7/2/2021 4:59 AM
15. A requirement for maintaining NationaI Center for Competency Testing (NCCT) certification is the accruaI of
cIock hours of continuing education each year.
a. 14
b. 10
c. 22
d. 34
ANSWER: a
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB10 - Summarize Iicensure, accreditation, certification, and
registration
MASS.BIES.22.01.KB13 - Compare Iicensure and certification requirements of aIIied
heaIth professionaIs
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medicaI assistant credentiaIing
requirements, the process to obtain the credentiaI and the importance of credentiaIing
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DATE MODIFIED: 7/2/2021 5:01 AM
16. To quaIify to sit for a NationaI HeaIthcareer Association (NHA) certification exam, you must graduate from an NHA-
approved heaIth care training program or have at Ieast:
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a. six months of fuII-time job experience and a high schooI dipIoma or GED.
b. six months of fuII-time job experience and an associate’s degree.
c. one year of fuII-time job experience and a high schooI dipIoma or GED.
d. one year of fuII-time job experience and an associate’s degree.
ANSWER: c
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB10 - Summarize Iicensure, accreditation, certification, and
registration
MASS.BIES.22.01.KB13 - Compare Iicensure and certification requirements of aIIied
heaIth professionaIs
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medicaI assistant credentiaIing
requirements, the process to obtain the credentiaI and the importance of credentiaIing
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 7/2/2021 5:05 AM
17. The American Academy of ProfessionaI Coders (AAPC) offers severaI types of certifications. Which of the
foIIowing is not an AAPC certification?
a. Certified ProfessionaI Coder (CPC) (Outpatient Physician Office CredentiaI)
b. Certified ProfessionaI Coder (CPC-OP) (Outpatient CIinic)
c. Certified ProfessionaI Coder-HospitaI Outpatient (CPC-H) (Outpatient HospitaI/FaciIity CredentiaI)
d. Certified ProfessionaI Coder-Payer (CPC-P) (Payer Coding CredentiaI)
ANSWER: b
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
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registration
MASS.BIES.22.01.KB13 - Compare Iicensure and certification requirements of aIIied
heaIth professionaIs
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medicaI assistant credentiaIing
requirements, the process to obtain the credentiaI and the importance of credentiaIing
DATE CREATED: 7/2/2021 5:07 AM
DATE MODIFIED: 7/8/2021 7:00 AM
18. Which of the foIIowing is the American Academy of ProfessionaI Coders (AAPC) certification for physician practice?
a. Certified ProfessionaI Coder-Payer (CPC-P)
b. Certified MedicaI Administrative Assistant (CMAA)
c. Certified ProfessionaI Coder-HospitaI Outpatient (CPC-H)
d. Certified ProfessionaI Coder (CPC)
ANSWER: d
POINTS: 1
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DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
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registration
MASS.BIES.22.01.KB13 - Compare Iicensure and certification requirements of aIIied
heaIth professionaIs
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medicaI assistant credentiaIing
requirements, the process to obtain the credentiaI and the importance of credentiaIing
DATE CREATED: 7/2/2021 5:35 AM
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Match each term with its definition.
a. American MedicaI TechnoIogists (AMT)
b. ProfessionaIism
c. Advocate
d. muIti-provider cIinic
e. programmatic accreditation
f. institutionaI accreditation
g. GeneraIist
h. doctor of osteopathic medicine
i. doctor of medicine
j. Partnership
k. NationaI Center for Competency Testing (NCCT)
I. occupationaI anaIysis
m. American Academy of ProfessionaI Coders (AAPC)
n. NationaI HeaIthcareer Association (NHA)
DIFFICUITY: DifficuIt
QUESTION TYPE: Matching
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB01 - SpeII and define, using the gIossary, aII the Words to Know
in this chapter
MASS.BIES.22.01.KB10 - Summarize Iicensure, accreditation, certification, and
registration
MASS.BIES.22.01.KB13 - Compare Iicensure and certification requirements of aIIied
heaIth professionaIs
ACCREDITING STANDARDS: ABHES: MA.A.1.1.c - Describe and comprehend medicaI assistant credentiaIing
requirements, the process to obtain the credentiaI and the importance of credentiaIing
ABHES: MA.A.1.1.d - Iist the generaI responsibiIities and skiIIs of the medicaI assistant
CAAHEP: V.C.13 - Identify the roIe of the medicaI assistant as a patient navigator
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19. Identifies three broad areas of practice for medicaI assistants certified through the American Association of MedicaI
Assistants (AAMA).
ANSWER: I
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POINTS: 1
20. Person who assists patients or acts on their behaIf.
ANSWER: c
POINTS: 1
21. MedicaI assistant who performs both cIinicaI and administrative duties.
ANSWER: g
POINTS: 1
22. Type of medicaI practice made up of at Ieast two physicians.
ANSWER: j
POINTS: 1
23. Type of medicaI practice made up of at Ieast three physicians.
ANSWER: d
POINTS: 1
24. Behaviors such as dispIaying tact, dipIomacy, courtesy, respect, and dignity are the utmost important
skiIIs of a medicaI assistant, demonstrating responsibiIity in aII aspects of the job and promoting integrity
and honesty.
ANSWER: b
POINTS: 1
25. A Iicensed physician.
ANSWER: i
POINTS: 1
26. A Iicensed physician that pIaces speciaI emphasis on the body's muscuIoskeIetaI and nervous system and
hoIistic patient care.
ANSWER: h
POINTS: 1
27. Type of accreditation offered by the Accrediting Bureau of HeaIth Education SchooIs (ABHES).
ANSWER: e
POINTS: 1
28. Type of accreditation offered by the Accrediting Commission of Career SchooIs and CoIIeges (ACCSC).
ANSWER: f
POINTS: 1
29. Organization, founded in 1939, that serves as a certification and membership society for severaI aIIied
heaIth professionaIs, incIuding medicaI assistants, phIebotomists, and medicaI Iab assistants.
ANSWER: a
POINTS: 1
30. Organization that offers certification examinations for NationaI Certified MedicaI Assistant (NCMA) and NationaI
Certified MedicaI Office Assistant (NCMOA).
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ANSWER: k
POINTS: 1
31. Organization that produces pubIications incIuding HeaIthcare Business Magazine, HeaIthcare Business Tips
& Resources, and ICD-10 Tips and Resources.
ANSWER: m
POINTS: 1
32. Organization, estabIished in 1989 as a certification agency, that offers eight certification exams for severaI
aIIied heaIth care areas, incIuding the Certified CIinicaI MedicaI Assistant (CCMA) and Certified MedicaI
Administrative Assistant (CMAA).
ANSWER: n
POINTS: 1
33. Which of the foIIowing defines the principIes of seIf-boundaries for a medicaI assistant?
a. not examining, diagnosing, or prescribing treatment
b. knowing when to back off in a confrontation
c. understanding the sender-receiver feedback phiIosophy
d. aII of the above
ANSWER: a
POINTS: 1
DIFFICUITY: Medium
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB08 - Define the principIes of seIf-boundaries
ACCREDITING STANDARDS: CAAHEP: V.C.9 - Identify the principIes of seIf-boundaries
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34. Which of the foIIowing describes the roIe of the patient navigator prior to the patient seeing the provider?
a. conduct a prepIanning visit with the patient prior to the office visit to assist with the visit agenda
b. obtain a basic history incIuding medication use
c. document any needed tests that are due
d. aII of the above
ANSWER: d
POINTS: 1
DIFFICUITY: Medium
REFERENCES: PracticaI AppIication
QUESTION TYPE: MuItipIe Choice
HAS VARIABIES: FaIse
IEARNING OBJECTIVES: MASS.BIES.22.01.KB04 - Define patient navigator
MASS.BIES.22.01.KB05 - Describe the roIe of the medicaI assistant as a patient
navigator
ACCREDITING STANDARDS: CAAHEP: V.C.13 - Identify the roIe of the medicaI assistant as a patient navigator
DATE CREATED: 10/27/2020 11:54 AM
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