NRF CERTIFICATION TEST WITH
COMPLETE SOLUTIONS
brick-and-mortar r- rcorrect ranswers r-the rpresence rof ra rphysical rstorefront rand rface-
to-face rcustomer rexperiences
closeout rstores r- rcorrect ranswers r-off-price rstores rthat roffer ran rassortment rof
rbrand-name rmerchandise rat ra rsignificant rdiscount roff rthe rmanufacturer's rprice
commercial rcue r- rcorrect ranswers r-advertising rmessage rthat rimpacts rpurchase
rdecisions
comparison rshopper r- rcorrect ranswers r-the rcustomer rwho rspends rtime rsearching
rfor rthe rbest rprice ror rdeal ron rthe ritem rshe ris rlooking rto rpurchase
, convenience rstores r- rcorrect ranswers r-these rstores raim rat rproviding rtheir
rcustomers ra rconvenient rshopping rexperience. rthe rgeneral rmerchandise rstores rare
reasily raccessible, rsmall rin rsize, rwith rquick rshopping rand reasy rcheckout
corporate rchain r- rcorrect ranswers r-a rcompany rthat roperates rmultiple rstores runder
rcommon rownership, rand rusually rhas rcentralized rdecision-making
demographics r- rcorrect ranswers r-quantifiable rinformation rabout ra rcustomer rsuch ras
rhousehold rsize, rincome, reducation, roccupation, rand rplace rof rresidence
department rstores r- rcorrect ranswers r-these rstores roffer rgood rservice rand ra rbroad
rvariety rand rassortment rof rproducts rof rmid-to-high rquality
direct rselling r- rcorrect ranswers r-salespeople rcontact rcustomers rdirectly rin ra
rconvenient rlocation, roften rat ra rcustomer's rhome; rdemonstrate rproduct rbenefits;
rtake rorders; rand rdeliver rthe rproducts ror rperform rthe rservices
discount rselling r- rcorrect ranswers r-these rretailers roffer ra rbroad rvariety rof
rmerchandise, rlimited rservice, rand rlow rprices
distribution rchannel r- rcorrect ranswers r-the rchain rof rbusinesses rthrough rwhich ra
rgood ror rservice rpasses runtil rit rreaches rthe rend rcustomer
diverse rshopper r- rcorrect ranswers r-this rbuyer ris rhard rto rpredict ror rto runderstand.
rhe rshops rin rmany rdifferent rplaces rand ris rnot robviously rinfluenced rby rany rone
rretail relement
e-commerce r- rcorrect ranswers r-buying rand rselling rthrough rthe rinternet rvia ran
relectronic rdevice
follower r- rcorrect ranswers r-this rcustomer rusually rwaits rto rsee rwhat rthe rlatest rtrend
rwill rbe, rand ris rreluctant rto rtry rnew rproducts runtil rfriends rhave rdone rso rand
rreported ron rthem
franchises r- rcorrect ranswers r-the rlicense rgranted rto ranother rparty rto rmarket ra
rcompany's rgoods ror rservices rin ra rparticular rterritory
gross rdomestic rproduct r(gdp) r- rcorrect ranswers r-the rmonetary rvalue rof rall rthe
rfinished rgoods rand rservices rproduced rwithin ra rcountry rannually
impulse rbuyer r- rcorrect ranswers r-the rperson rwho rmakes rquick rpurchase rdecisions
independent restablishment r- rcorrect ranswers r-typically rsingle rstore ror ra rsmall,
rregional rchain
COMPLETE SOLUTIONS
brick-and-mortar r- rcorrect ranswers r-the rpresence rof ra rphysical rstorefront rand rface-
to-face rcustomer rexperiences
closeout rstores r- rcorrect ranswers r-off-price rstores rthat roffer ran rassortment rof
rbrand-name rmerchandise rat ra rsignificant rdiscount roff rthe rmanufacturer's rprice
commercial rcue r- rcorrect ranswers r-advertising rmessage rthat rimpacts rpurchase
rdecisions
comparison rshopper r- rcorrect ranswers r-the rcustomer rwho rspends rtime rsearching
rfor rthe rbest rprice ror rdeal ron rthe ritem rshe ris rlooking rto rpurchase
, convenience rstores r- rcorrect ranswers r-these rstores raim rat rproviding rtheir
rcustomers ra rconvenient rshopping rexperience. rthe rgeneral rmerchandise rstores rare
reasily raccessible, rsmall rin rsize, rwith rquick rshopping rand reasy rcheckout
corporate rchain r- rcorrect ranswers r-a rcompany rthat roperates rmultiple rstores runder
rcommon rownership, rand rusually rhas rcentralized rdecision-making
demographics r- rcorrect ranswers r-quantifiable rinformation rabout ra rcustomer rsuch ras
rhousehold rsize, rincome, reducation, roccupation, rand rplace rof rresidence
department rstores r- rcorrect ranswers r-these rstores roffer rgood rservice rand ra rbroad
rvariety rand rassortment rof rproducts rof rmid-to-high rquality
direct rselling r- rcorrect ranswers r-salespeople rcontact rcustomers rdirectly rin ra
rconvenient rlocation, roften rat ra rcustomer's rhome; rdemonstrate rproduct rbenefits;
rtake rorders; rand rdeliver rthe rproducts ror rperform rthe rservices
discount rselling r- rcorrect ranswers r-these rretailers roffer ra rbroad rvariety rof
rmerchandise, rlimited rservice, rand rlow rprices
distribution rchannel r- rcorrect ranswers r-the rchain rof rbusinesses rthrough rwhich ra
rgood ror rservice rpasses runtil rit rreaches rthe rend rcustomer
diverse rshopper r- rcorrect ranswers r-this rbuyer ris rhard rto rpredict ror rto runderstand.
rhe rshops rin rmany rdifferent rplaces rand ris rnot robviously rinfluenced rby rany rone
rretail relement
e-commerce r- rcorrect ranswers r-buying rand rselling rthrough rthe rinternet rvia ran
relectronic rdevice
follower r- rcorrect ranswers r-this rcustomer rusually rwaits rto rsee rwhat rthe rlatest rtrend
rwill rbe, rand ris rreluctant rto rtry rnew rproducts runtil rfriends rhave rdone rso rand
rreported ron rthem
franchises r- rcorrect ranswers r-the rlicense rgranted rto ranother rparty rto rmarket ra
rcompany's rgoods ror rservices rin ra rparticular rterritory
gross rdomestic rproduct r(gdp) r- rcorrect ranswers r-the rmonetary rvalue rof rall rthe
rfinished rgoods rand rservices rproduced rwithin ra rcountry rannually
impulse rbuyer r- rcorrect ranswers r-the rperson rwho rmakes rquick rpurchase rdecisions
independent restablishment r- rcorrect ranswers r-typically rsingle rstore ror ra rsmall,
rregional rchain
