Systems Analysis and Design 10th Edition
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by Kendall Kenneth and Kendall Julie, All Chapters 1 - 16
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,TABLE tOF tCONTENTS
I. Systems Analysis Fundamentals
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1. Systems, Roles, and Development Methodologies
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2. Understanding and Modeling Organization Systems t t t t
3. ProjectManagementt
II. Information RequirementsAnalysis
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4. Information Gathering: Interactive Methods
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5. Information Gathering: Unobtrusive Methods
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6. Agile Modeling, Prototyping, and Scrum
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III. The Analysis Process
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7. Using Data Flow Diagrams
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8. Analyzing Systems Using Data Dictionaries
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9. Process Specifications and Structured Decisions 10.Object-Oriented
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Systems tAnalysis tand tDesign tUsing tUML
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IV. The Essentials of Design
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11.Designing tEffective tOutput t 12.Designing
tEffective tInput t 13.DesigningtDatabases
14. Human-Computer tInteraction tand tUX tDesign
V. Quality Assurance and Implementation
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15. Designing Accurate Data Entry Procedures
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t 16.Quality tAssurance tand tImplementation
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,Chapter t2
Understanding tandtModeling tOrganizational tSystems
Key tPoints tand tObjectives
1. Organizations tare tcomplex tsystems tcomposed tof tinterrelated tand tinterdependent tsubsystems.
2. System tand tsubsystem tboundaries tand tenvironments thave tan timpact ton tinformation tsystem
tanalysis tand t design.
3. Systems tare tdescribed tas teither topen, twith tfree tflowing tinformation, tor tclosed twith
trestricted taccess tto t information.
4. A tvirtual torganization tis tone tthat thas tparts tof tthe torganization tin tdifferent tphysical
tlocations. tThey tuse t computer tnetworks t and t communications t technology tto twork t on
tprojects. tAdvantages t of ta tvirtual t organization tare:
A. Reduced tcosts tof tphysical tfacilities
B. More trapid tresponse tto tcustomer tneeds
C. Flexibility tfor temployees tto tcare tfor tchildren tor taging tparents
5. Enterprise tsystems tor tEnterprise tResource tPlanning t(ERP) tdescribes tan tintegrated
torganizational t information tsystem. tThe tsoftware thelps tthe tflow t of tinformation tbetween
tthe tfunctional tareas twithin tthe t organization.
6. ERP tcan taffect tevery taspect tof tthe torganization, tsuch tas:
A. Design tof temployees’ twork
B. Skills trequired tfor tjob tcompetency
C. Strategic tpositioning tof tthe tcompany
7. Many tissues tmust tbe tovercome tfor tthe tERP tinstallation tis tto tbe tdeclared ta tsuccess:
A. User tacceptance
B. Integration twith tlegacy tsystems tand tthe tsupply tchain
C. Upgrading tfunctionality t(and tcomplexity) tof tERP tmodules
D. Reorganizing twork tlife tof tusers tand tdecision tmakers
E. Expanded treach tacross tseveral torganizations
F. Strategic trepositioning tof tthe tcompany
8. A tcontext-level tdata tflow tdiagram tis tan timportant ttool tfor tshowing tdata tused tand tinformation
tproduced tby ta t system. tIt tprovides tan toverview tof tthe tsetting t or tenvironment tthe tsystem texists
t within—which tentities t supply t and treceive tdata/information.
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, 9. The tcontext-level tdata tflow tdiagram tis tone tway tto tshow tscope, tor twhat tis tto tbe tincluded tin
tthe tsystem. tThe t project thas t a tbudget tthat thelps tto tdefine tscope.
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