2025 Cigna Selling with Integrity CORRECT
100%
Which of the following is a true statement? - ANSWER In order to be eligible to receive a commission
payment from Cigna, both the agent and agency must be properly contracted, licensed, trained, and
appointment before making a sale.
Which of the following statements about submitting an enrollment application is accurate? - ANSWER
You must submit within 2 calendar days of receiving the completed enrollment form.
Which of the following is a Cigna Healthcare Guiding Principle that we want all our reps, agents, and
partners to embrace? - ANSWER Do the right thing always!
What should you confirm and ask the customer prior to closing the sale? - ANSWER All of the above
When verifying if a doctor is in the Cigna Healthcare network which of the following is correct? -
ANSWER You can verify doctors and other providers using the Provider Lookup Tool, you may choose to
download the daily provider spreadsheets from the resource library and/or by calling CARL
How can we meet the customers' needs during a sales consultations? - ANSWER All of the above
Which of the following is applicable when discussing the benefits in any of our plans? - ANSWER Use the
summary of Benefits and cover all the benefits of the plan. (INCORRECT)
The following are some of the reasons for Cigna Healthcare Medicare customer disenrollment's: -
ANSWER All of the above
Lucas, a licensed agent, has been contracted and appointed by Cigna Healthcare Medicare. Which of the
following does he still need to do in order to complete all requirements to sell Cigna Medicare plans? -
ANSWER Both B & C
100%
Which of the following is a true statement? - ANSWER In order to be eligible to receive a commission
payment from Cigna, both the agent and agency must be properly contracted, licensed, trained, and
appointment before making a sale.
Which of the following statements about submitting an enrollment application is accurate? - ANSWER
You must submit within 2 calendar days of receiving the completed enrollment form.
Which of the following is a Cigna Healthcare Guiding Principle that we want all our reps, agents, and
partners to embrace? - ANSWER Do the right thing always!
What should you confirm and ask the customer prior to closing the sale? - ANSWER All of the above
When verifying if a doctor is in the Cigna Healthcare network which of the following is correct? -
ANSWER You can verify doctors and other providers using the Provider Lookup Tool, you may choose to
download the daily provider spreadsheets from the resource library and/or by calling CARL
How can we meet the customers' needs during a sales consultations? - ANSWER All of the above
Which of the following is applicable when discussing the benefits in any of our plans? - ANSWER Use the
summary of Benefits and cover all the benefits of the plan. (INCORRECT)
The following are some of the reasons for Cigna Healthcare Medicare customer disenrollment's: -
ANSWER All of the above
Lucas, a licensed agent, has been contracted and appointed by Cigna Healthcare Medicare. Which of the
following does he still need to do in order to complete all requirements to sell Cigna Medicare plans? -
ANSWER Both B & C
